Banned from Hosthatch
Been a long time lurker on LET, always heard of horror stories from both the customer and provider end. Never thought i would be one to complain but i just find this completely ridiculous.
I recently started looking for new providers and being on here ive seen good things said about HH.
- never been a hh customer
- never used hh service
I started by asking presales questions and it ended up with me being banned from using their service.
Questions i asked were related to their SMTP, Customer support, Network, and backup.
I even when as far as mentioning what exactly the server will be used for which are business websites.
Confused to why i was banned, i had a few people look into my messages and everyone came to a same conclusion. They do not see anything wrong with what i sent them ( presales questions). With this i decided to draft a formal apology to see if we could still have the chance of working something out however they decided and confirmed that i was definitely banned from using their services.
TLDR : asked pre sales questions and got banned for wanting to host business websites on HH
Anyway im still looking for a provider DM me if you have locations in Singapore and LA/NY