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Comments
Poor Al.
Hosthatch has activities at christmas?
New Year's Day?
support is limited on promotional plans.
edit: my mistake misread the post
you mean sales? its quite possible
That would be a great present.
@hosthatch is typing .............
missed bf storage offer. Hope Christmas+new year offer again with storage
Was your service delivered on the 21st or is it still pending?
Nopes. Not yet. I am in no rush.
Plus they automatically updated the start date to the day it's deployed.
Did they give you a new date of delivery?
Didn't ask/ didn't get any new notification
@hosthatch Any New Year Campaign ??
Dear Customer,
You are receiving this email because you currently have a pending Black Friday 2022 order with us, in either Singapore and/or New York.
We have to inform you that, unfortunately, these orders will be further delayed, till 17th January. Please note that your billing starts on the date your server is delivered, so you do not lose any paid time.
Due to unforeseen delays with logistics in the past holiday season, we have been unable to set up everything to the point where we would feel comfortable setting up customers on the new equipment. We are confident that we will be able to meet the new ETA, and most likely provision much earlier.
Should you no longer want to wait, you can request a full refund for your pending order.
Please accept our sincerest apologies for the inconvenience.
Kindest Regards,
Your HostHatch team
Received above email few moments ago from @hosthatch
at least they are being upfront about it
It's annoying to have to ticket for this instead of it being done at the time the server gets delivered. Why do we need to take the time to remind them to do what they needed to do without having to be told to do what they said they'd do? It's shit like that that makes for inefficient support ticket handling.
im just waiting for the next email... Due to unforeseen circumstances we are unable to provide your order..a refund will be provided then @servarica_hani sweeps up the rest with a new announcement
It has happened automatically for my delayed servers in Chicago and Lax last week
@socialzzz said:
you won't receive anymore email from hosthatch mister,
you have been dumped. /banned
Still butthurt?
lol you give so much praise to bad support
Being denied services and then refunded != "bad support".
not that im a huge fan of HH but you butt really sore.
Happy new year!
Quick question - but I do not see a location to put the THANKYOU code, when I am checking out with HostHatch?
Does it exist or I just cant see it due to ad blockers, etc?
Thanks
These offers expired a long time ago.
Was it not part of the Black Friday 2022 blurb? Just wondering for next time
"Existing customers get a further 5% discount. Please use the code "THANKYOU" at check out."
Or was that something left over and needs to be removed as no longer applicable these days?
It was, and we're now in 2023.
Thanks, was just curious as did not see a promo code field in the normal checkout process with Hosthatch
Currently using Hosthatch at the moment since early December