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› › Black Friday 2021 - NVMe and Storage deals - Deploy in 16 global locations (APAC/EU/US) - Page 32
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Black Friday 2021 - NVMe and Storage deals - Deploy in 16 global locations (APAC/EU/US)

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Comments

  • RedSoxRedSox Member

    @wa44io4 said:
    Any official statement on the delivery?

    At-least they should let us know exactly how long "around 15" is?

    @Falzo said: TL;DR; learn to cancel services upfront if you don't plan or even are unsure about renewing. then there will be no invoice unless you proactively cancel the cancellation.

    There's no possibility to cancel invoices by users. You need to create a ticket and wait. The last month, the waiting time for a response to a ticket is not as usuall. I've been waiting for the cancellation for about 5-7 days and it's still not cancelled even though my VPS was destroyed long ago.

  • MraliMrali Member

    @cybertech said:

    @Mrali said:
    @hosthatch

    If you don't deal with my problems, I won't renew it.
    Please refund me the money you spent yesterday，TKS. #706857
    I have used your service more than 6 years ,but now I am very disappointed.

    how to refund if HH already spent it?

    There are still some balances in my account, but my server is faulty.
    I have submitted tickets for more than a month and failed to process them.
    So i don't intend to renew the fee until the problem is solved, but the system automatically deducts my balance.

  • MraliMrali Member

    @Falzo said:

    @SpeedTest said:

    @Mrali said:
    Please refund me the money you spent yesterday，TKS. #706857

    if you continue to build sentences like this, I'm afraid you'll never see the money that hosthatch spends

    he probably put in some credits for the future but then an automatic invoice for something else popped up. which happens 2 weeks before renewal. and with that it automatically spends your credits on a service which you might not wanted to renew.

    however, just a wild guess on why 'they' spent something ;-) on top, after 6 year one would expect people know how this works ;-)

    TL;DR; learn to cancel services upfront if you don't plan or even are unsure about renewing. then there will be no invoice unless you proactively cancel the cancellation.

    You are right

  • 403_Forbidden403_Forbidden Member

    @hosthatch I wang to buy one VPS.TK #404540

  • MraliMrali Member

    @xetsys said:

    @Mrali said:
    @hosthatch

    If you don't deal with my problems, I won't renew it.
    Please refund me the money you spent yesterday，TKS. #706857
    I have used your service more than 6 years ,but now I am very disappointed.

    Can you all share the details/specs of HH VPS you have problems with, some of us may be interested in transfer ;)

    https://www.lowendtalk.com/discussion/comment/3340076/#Comment_3340076

  • SpeedTestSpeedTest Member

    @Mrali said:

    @cybertech said:

    @Mrali said:
    @hosthatch

    If you don't deal with my problems, I won't renew it.
    Please refund me the money you spent yesterday，TKS. #706857
    I have used your service more than 6 years ,but now I am very disappointed.

    how to refund if HH already spent it?

    There are still some balances in my account, but my server is faulty.
    I have submitted tickets for more than a month and failed to process them.
    So i don't intend to renew the fee until the problem is solved, but the system automatically deducts my balance.

    You could cancel the server and revoke before expire date, don't blame billing system, it just follows the rules but you have brain insted

    Thanked by 2Falzo the_doctor
  • FalzoFalzo Member
    edited December 2021

    @RedSox said:

    @Falzo said: TL;DR; learn to cancel services upfront if you don't plan or even are unsure about renewing. then there will be no invoice unless you proactively cancel the cancellation.

    There's no possibility to cancel invoices by users.

    yes. that's why you better cancel the service itself early enough and not wait for the invoice to pop up. problem solved avoided.

    Thanked by 1RedSox
  • MraliMrali Member

    @SpeedTest said:

    @Mrali said:

    @cybertech said:

    @Mrali said:
    @hosthatch

    If you don't deal with my problems, I won't renew it.
    Please refund me the money you spent yesterday，TKS. #706857
    I have used your service more than 6 years ,but now I am very disappointed.

    how to refund if HH already spent it?

    There are still some balances in my account, but my server is faulty.
    I have submitted tickets for more than a month and failed to process them.
    So i don't intend to renew the fee until the problem is solved, but the system automatically deducts my balance.

    You could cancel the server and revoke before expire date, don't blame billing system, it just follows the rules but you have brain insted

    I forgot it.………………
    My original plan was to continue to use it after the problem solved.
    But I didn't think they hadn't solved my problem for so long.

  • FalzoFalzo Member
    edited December 2021

    @Mrali said: I forgot it.………………
    My original plan was to continue to use it after the problem solved.
    But I didn't think they hadn't solved my problem for so long.

    give them some time. if you do not need the credits back immediately. I am pretty sure they will solve it. from the last years BF and xmas sales it took till early january for them, to get everything sorted and calmed down.

    I think @Emil and Abdullah are working through it, but it'll take time. ranting/posting here will more likely not get you higher up in queue though.

    focus on christmas and your family instead, should have much more value and help your state of mind ;-)

    Thanked by 1pbx
  • tholethole Member

    @Mrali said: But I didn't think they hadn't solved my problem for so long.

    It's million dollars season, give them a bit more time if you can!

    My ticket is not answered, try asking Emil here as it was much faster for me to make decision!

    Unless it's urgent, like your server is about to expire and you ask them to extend a few more weeks until new server is ready, i think it will take a bit more time for them to answer it! :)

  • MraliMrali Member

    @thole said:

    @Mrali said: But I didn't think they hadn't solved my problem for so long.

    It's million dollars season, give them a bit more time if you can!

    My ticket is not answered, try asking Emil here as it was much faster for me to make decision!

    Unless it's urgent, like your server is about to expire and you ask them to extend a few more weeks until new server is ready, i think it will take a bit more time for them to answer it! :)

    Yes, my server is about to expire, which means whether I need to buy other VPS and migrate data immediately.

  • FalzoFalzo Member

    @Mrali said: Yes, my server is about to expire

    actually... it's not anymore. because it is extended by another month. your invoice got paid, you know ;-) now you have enough time for an educated decision and also waiting for their response. good, isn't that?

    Thanked by 1the_doctor
  • MraliMrali Member

    @Falzo said:

    @Mrali said: Yes, my server is about to expire

    actually... it's not anymore. because it is extended by another month. your invoice got paid, you know ;-) now you have enough time for an educated decision and also waiting for their response. good, isn't that?

    ok thank you~

  • tholethole Member
    edited December 2021

    @Mrali said: I need to buy other VPS and migrate data immediately.

    yeah they can only help extend 1 month as the minimum offer for 10$ not 1 week so i renewed the server for 60$/y :) as they apparently need more time to do things properly!

  • defaultdefault Veteran

    Thanked by 4ehab the_doctor nyamenk chocolateshirt
  • nobizzlenobizzle Member

    Here is a yabs for NL Location, BF 2021. Just deployed a few minutes ago.
    I feel bad for pre-ordering only the smallest of them :neutral:

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2021-12-03                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Mon Dec 20 11:23:29 UTC 2021

Basic System Information:
---------------------------------
Processor  : AMD EPYC 7443P 24-Core Processor
CPU cores  : 1 @ 2844.656 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM        : 1.9 GiB
Swap       : 0.0 KiB
Disk       : 14.9 GiB

fio Disk Speed Tests (Mixed R/W 50/50):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 284.87 MB/s  (71.2k) | 3.55 GB/s    (55.4k)
Write      | 285.62 MB/s  (71.4k) | 3.56 GB/s    (55.7k)
Total      | 570.49 MB/s (142.6k) | 7.12 GB/s   (111.2k)
           |                      |                     
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 6.42 GB/s    (12.5k) | 6.97 GB/s     (6.8k)
Write      | 6.76 GB/s    (13.2k) | 7.43 GB/s     (7.2k)
Total      | 13.18 GB/s   (25.7k) | 14.41 GB/s   (14.0k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed     
                |                           |                 |                
Clouvider       | London, UK (10G)          | 6.01 Gbits/sec  | 6.61 Gbits/sec 
Online.net      | Paris, FR (10G)           | 8.24 Gbits/sec  | 5.69 Gbits/sec 
WorldStream     | The Netherlands (10G)     | 4.22 Gbits/sec  | 5.85 Gbits/sec 
WebHorizon      | Singapore (1G)            | 94.7 Mbits/sec  | 421 Mbits/sec  
Clouvider       | NYC, NY, US (10G)         | 870 Mbits/sec   | 2.16 Gbits/sec 
Velocity Online | Tallahassee, FL, US (10G) | 1.78 Gbits/sec  | 1.54 Gbits/sec 
Clouvider       | Los Angeles, CA, US (10G) | 628 Mbits/sec   | 1.24 Gbits/sec 
Iveloz Telecom  | Sao Paulo, BR (2G)        | 82.8 Mbits/sec  | 868 Mbits/sec  

Geekbench 5 Benchmark Test:
---------------------------------
Test            | Value                         
                |                               
Single Core     | 1258                          
Multi Core      | 1255                          
Full Test       | https://browser.geekbench.com/v5/cpu/11710798
    Thanked by 2RedSox chocolateshirt
  • verydimaverydima Member

    Today I received NL VPS. All cool. PayPal cases closed.
    My apologies.
    Thanks for the great VPS. Connection and speed are very very good.

  • skorousskorous Member

    I can't believe they didn't fire you as a client.

    Thanked by 18Trav Falzo webcraft darkimmortal pbx TODO bakageta raynor PieHasBeenEaten needsy nyamenk ariq01 fluffernutter 1allen TimboJones tetech tux drunkendog
  • bulbasaurbulbasaur Member

    @verydima said: PayPal cases closed. My apologies.

    Talk about premature PMS.

    Thanked by 6Trav Falzo chocolateshirt TODO PieHasBeenEaten the_doctor
  • verydimaverydima Member

    @stevewatson301 said:

    @verydima said: PayPal cases closed. My apologies.

    Talk about premature PMS.

    school jokes?

  • PieHasBeenEatenPieHasBeenEaten Member
    edited December 2021

    @verydima Did you really open up paypal dispute cases? I really hope you say yes!

    Thanked by 7nyamenk bulbasaur chocolateshirt Trav vimalware the_doctor tetech
  • KenobisVPSKenobisVPS Member

    Finally got my New York VPS today!
    This is it if anyone is interested!

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2021-12-03                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Tue Dec 21 03:11:26 UTC 2021

Basic System Information:
---------------------------------
Processor  : AMD EPYC 7443P 24-Core Processor
CPU cores  : 3 @ 2844.654 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM        : 7.6 GiB
Swap       : 0.0 KiB
Disk       : 58.1 GiB

fio Disk Speed Tests (Mixed R/W 50/50):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 296.99 MB/s  (74.2k) | 3.26 GB/s    (51.0k)
Write      | 297.77 MB/s  (74.4k) | 3.28 GB/s    (51.3k)
Total      | 594.76 MB/s (148.6k) | 6.55 GB/s   (102.3k)
           |                      |
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 6.34 GB/s    (12.3k) | 6.97 GB/s     (6.8k)
Write      | 6.68 GB/s    (13.0k) | 7.43 GB/s     (7.2k)
Total      | 13.02 GB/s   (25.4k) | 14.41 GB/s   (14.0k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed
                |                           |                 |
Clouvider       | London, UK (10G)          | 2.55 Gbits/sec  | 2.03 Gbits/sec
Online.net      | Paris, FR (10G)           | 2.04 Gbits/sec  | 2.35 Gbits/sec
WorldStream     | The Netherlands (10G)     | 2.27 Gbits/sec  | 1.69 Gbits/sec
WebHorizon      | Singapore (1G)            | 52.4 Mbits/sec  | 448 Mbits/sec
Clouvider       | NYC, NY, US (10G)         | 7.57 Gbits/sec  | 7.60 Gbits/sec
Velocity Online | Tallahassee, FL, US (10G) | 4.94 Gbits/sec  | 2.91 Gbits/sec
Clouvider       | Los Angeles, CA, US (10G) | 2.03 Gbits/sec  | 2.39 Gbits/sec
Iveloz Telecom  | Sao Paulo, BR (2G)        | 4.34 Mbits/sec  | 801 Mbits/sec
    Thanked by 2chocolateshirt zongyouxiao
  • orion504orion504 Member

    +1 got the similar. Network please treat me well. 🙏

  • zongyouxiaozongyouxiao Member

    still no server, Stockholm

  • linkthislinkthis Member

    Amsterdam still no server

  • BroscienceBroscience Member

    Still no YABS from happy storage customers. Looks like HH started from deploying NVMe plans first.

    Thanked by 3pbx TODO darkimmortal
  • TODOTODO Member

    @Broscience said:
    Still no YABS from happy storage customers. Looks like HH started from deploying NVMe plans first.

    Eagerly waiting to keep my storage box idle xD

    Thanked by 1Broscience
  • Daniel15Daniel15 Veteran
    edited December 2021

    @Broscience said:
    Still no YABS from happy storage customers. Looks like HH started from deploying NVMe plans first.

    I can post a YABS from last year's 10TB storage VPS in Los Angeles if that helps? Some locations have much faster disks than other locations though.

    Thanked by 1Broscience
  • BroscienceBroscience Member

    @Daniel15 said:

    @Broscience said:
    Still no YABS from happy storage customers. Looks like HH started from deploying NVMe plans first.

    I can post a YABS from last year's 10TB storage VPS in Los Angeles if that helps? Some locations have much faster disks than other locations though.

    That would be very nice, especially if the YABS is new :p

  • vyas11vyas11 Member
    edited December 2021

    @PieHasBeenEaten said:
    @verydima Did you really open up paypal dispute cases? I really hope you say yes!

    So PMS is the only way to ensure timely delivery/activation of service?

    Last year @hosthatch went way past scheduled date for my BF - HK VPS to activate. Finally had to raise ticket/get refunded/ credit in my account..

    (If I recall, it was something I did or did not do, that caused the slip. No repeat from my end this time around).

    This year similar pattern for Storage server (Stockholm) . Patience is a virtue, but annual testing of the virtue ??
    Lets see if history repeats itself.

    p.s : no intention of PMS. PP dispute- Did that only once with a host - with the Doc types

    Thanked by 1PieHasBeenEaten
This discussion has been closed.