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Actually its been 12hr i think, still havent been deployed. Wanna open ticket cant load their biling
nice offer but cannot order.
$50.98 / year?
8C
9856MB Raw
20GB SSD
7362GB
1 IP
Windows
But think it is just a fake... for testing
Still can't see offers on the official page even if it fully loads. Is really strange because it seems I'm the only one.
It's likely due to CF shield. Feel free to use my tracker in signature as you won't be hitting the billing site until you are ready to add the product to cart.
Error 502 yikes. Been trying for the past 12hrs...
My existing service may expire today. Please fix your billing site so I can renew it or it will be suspended. The last time it is suspended, it went offline for 3 days even when I have renewed it, until you manually check it.
My existing service may expire today. Please repair your billing site so that I can renew it or it will be suspended.
@VirMach
I cannot see the looking glass pages for three regions:
http://ffm.lg.virmach.com/
http://ams.lg.virmach.com/
http://phx.lg.virmach.com/
ERR_CONNECTION_REFUSED / TIMEOUT
Are there any problems with these regions now?
Could you please confirm if
DALKVM4
is Serverhub as well?My VPS has been without network connectivity for 22 hours. Reported in ticket #775895 yesterday~
I know you guys are slammed, pls check when you have some time. thanks~
We don't sell services here anymore and we haven't added LG for the new Amsterdam because it's sold out as well, we will once we figure out what we're doing there since we need to expand but have to use a different provider.
This is not Serverhub, and yeah we're unfortunately falling behind but DALKVM4 is online so it's some other issue with just your service, most likely.
I wonder how Racknerd managed all those traffic! His billing portal is much more stable. @VirMach , please take a word from @dustinc
please dont take a word from @dustinc
Will billing become usable today? I have 2 servers to renew & it's impossible to login with 2FA with these page loading times.
Hi @VirMach can you help me check my order status?
Invoice 1123695,
I order it 13 hours ago, I got a payment receipt email but until now still haven't got the email about my VPS information, till now I still can't log in to your client area.
Thankyou
Website is overloaded even when bad deal ... Does people still buy it or they keep refreshing for some reason ?
Waiting for next "No Brainer"
I recommend you to keep calm and wait a few days. I'm sure it will be fixed but not now probably.
@VirMach Dear boss, do you know that the billing page is still broken. May I ask that please do not release more machines before the billing page is fixed... Sad
I guess the first trick would be for us to start selling SSD-cached plans for a higher price than we have it listed on our special offers page. Then, we could take out the flash sale and we'd be done.
Can you record a video of the situation and DM it to me with your IP address?
Hundreds of people are simultaneously on it at all times.
I can't replicate your situation, you'll have to provide more details. I assume if you're not close to the server's location it may time out sometimes but you should eventually be able to achieve interactions with the website.
@VirMach The ten-hour 502 error made me lose the opportunity to pay. Is that possible to open a ticket and request to reopen the invoice?
great
5xx
So you already have an invoice that got canceled? If so, do not make a new ticket but reply to the already-generated ticket. If there's not one already generated then it's not possible.
We are temporarily pausing the flash sale after this one:
So if the next plan posts before we can end it please just don't expect to be able to purchase it until I say it's going back on.
I am on one of the Windows 2012 server bought last year from Virmach. It tells me this when I am trying to login in my accounts. What is more, it is more that 12 hours.
My very dark VM DarkslateblueDarkmagenta seems to be missing in the billing area, but it actually existed in SolusVM.
What a surprise! xD
Invoice has been generated and approved but is now cancelled(There is an automatically generated ticket).
Sure, then reply to that ticket.
Make sure you get that linked back up or it may be removed if it doesn't have a WHMCS/billing counterpart.
Do you already had a SolusVM account? i even did not received any email for the account setup