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Sorry buddy - this isn't our "write your ticket # here to get your issue immediately resolved" thread. We will get back to you once the customer requests before you have been taken care of.
In the next week.
anyone got his uk 1 tb provisioned?
We requested an upgrade on a BF deal seconds after creating the ticket. The upgrade was processed (invoice for the $30), but a couple of days the original was processed and $15 taken...... Confused
OK,thank you.
I'd guess if he has a bill, then it has to be from a flash sale, because all other offers where supposed to be credited in before. if the invoice is unpaid, that should have voided the order. same goes if it is for putting in credit for the initially offers - no credit no order.
if he does not want to have the server anyway (which is implied by asking for being able to push), it's probably for the best if he does not cause more work and simply gets it cancelled completely if it isn't paid for yet.
TL;DR; everyone WAIT for the support to respond to your TICKETS. this thread is the wrong place anyway to sort through what appears to be 'issues' you caused yourself by not reading the thread or at least all of @hosthatchs comments on it (e.g. profile comment history)
Wish 10tb or other storage offers at LAX appear again.
Youre a provider yourself according to your profile. This cant be that hard. Create a ticket, wait until it gets answered. If it was a mistake it will get fixed.
Awesome. Nice!
Delicious...
Sorry I have no idea what you mean by 'upgrade on a BF deal' and what is 'the original'. So I am confused just like you.
Please open a ticket if you have any questions, you will likely hear back in a few days if it's related to upgrades of previous plans, but we will get it done for you.
Yesterday I was going to make a funny post and say....
"hey guys - not sensing as much negativity and strange questions as in the past few days, maybe its time to start hating on the font that we use on our website or something?"
That joke is no longer valid today....
Order no. 3950752² , please double my... oh, wrong provider.
@hosthatch you remember your ping-pong statement regarding upgrading > @hosthatch said:
@hosthatch I have send you PM which you have not replied regarding this and on my support ticket [Ticket ID: 503335] it said that is it not possible. Please check.
Thanks for your business with us.
If your upgrade was requested before 15:30 CET on Monday, we will process it. If someone told you no in your ticket, please refer them to this comment, or the one in your quote, and then wait. Thank you.
Not yet. Now it's the 5th working day. There are still 2 working days to be patient
hahaha, I was thinking the same. back to square one. also brace for impact during the weekend, because the people don't understand what a 'working day' is 🤷♂️
He most likely ordered something, then decided a moment later he wanted to have something bigger instead and put in a second request. now most likely both got invoiced for...
unclear if he opened two different tickets though or just commented on the initial one.
Better close this thread @hosthatch 😂 or else people start will spam this thread.
Is this a forum or ticket house. 😣
I've considered asking @FAT32 if that would be possible.
But then we'll have 5 new threads about "i have ipv6 issue", "my ip dont ping", "why my friend got server but mine is still pending", "what is the meaning of life and why do we exist?" etc.
So once we have all the servers delivered (hopefully sooner than later), I will request the mods to close it - if they would be willing to of course.
Anyone have experience with the 8GB 2 Core NVME Server from @hosthatch in combination with proxmox ? Hopefully the CPU fit the power from windows and linux VM in proxmox
One question @hosthatch can we upgrade the CPU with more cores ?
@Falzo
just to clear up (not moaning, but confused) all in 1 ticket
4days ago:
The original ticket was for the 1 core/2gb in UK
Then I asked would it be possible to upgrade it to the 2 core /8gb
$30 taken
order acknowledged (assumed yes) pending vps showing in services.
1 days ago
$15 taken
order acknowledged another pending vps in services
1 day ago... I asked if this was correct... ???
Definitely something that would be confusing, I agree, and a completely fair concern you have there. But all you can do is wait for us to reply to your ticket - after we've replied to everyone before you, since @Falzo like has no idea what your case looks like, and I don't either
I was thinking of something worse,
"OMG, HH has closed his thread when my VPS is still not provisioned! He's run away with my damn money!"
"Is he banned due to fraud???"
Yeah!!! I bet he'd rather be banned for now so he would have much more time to concentrate on dealing with current orders and tickets, rather than keeping an eye on this thread now and then.
Started using mine as a seedbox. Good BW. Able to reach 20-30+ MB/s download on peak. Was expecting more due to the YABS results being posted here but I guess it's also dependent on where the swarms are located. Plus this is already way better than my previous dedicated server.
@hosthatch just curious do you guys throttle to 100-200 Mbps when you see increase in speed for a long time? like 15 mins of downloading at 500 Mbps?
@hosthatch
No Problem, will do
You're welcome to try. Remember that we're going to be extremely strict with abuse when it's repeated, especially since dedicated limits are included in the advertisement and you may conveniently try and ignore them.
And then the end result will be that you might end up losing the rest of your 11 months of service with no refund when you decide to ignore everything we advertise. You will come here on LET and complain how what we did was so unfair by charging 12 months and cancelling early, and some people might agree with you, but we will enforce our terms regardless of what you might think is 'friendly behavior' or not
In most cases, we will give you a couple friendly warnings, and if you continue to abuse the CPU, we will limit you to the dedicated limit that you paid for - and that will be for the rest of the life of that VM.
Yes that's going to end very well.
I will be using ours for Jet backups only
and a support software package 
@hosthatch
What happens if I cancel a server and select cancellation type immediate besides deleting the server? Will remaining time I have paid for the server be converted to funds and added to the account?
I have a server that I may have no longer use for and want to convert it to funds that I can use for paying my next invoice rather than let it idle.
Hi @hosthatch,
Have you considered Iceland as one of your locations? I'm asking because you are adding various locations considered exotic by many, and Iceland surely is one such location. Many privacy-oriented services are choosing Iceland for storing their data. A few examples, Vivaldi, 1984, and CTemplar.
I've seen IPs of AdvaniaDC (Thor Data Center) a lot in Whois. They look like a popular choice there, but you would know better about DCs and Networks.
If you ever had a thread about suggestions for a new location, my choice would've been Iceland.
This was asked before and the answer was that you can combine/stack multiple plans (except for the flash sales). So if you had 2x 8GB subscriptions in the same location you could combine/merge them into a 16GB. But outside this you cannot pick a la carte upgrades.
That is my understanding of the previous answer.
BTW, there's some graphical glitch on the login screen, the "Password" string remains in the field after the browser's autofill has kicked in, this is clearly outrageous and unbearable, please refund or I'll sue