Oracle Cloud Free Tier

Parsifal

Hi everyone,

I’m currently having trouble creating my first Oracle Cloud Free Tier account and wanted to ask if anyone has had a similar experience recently.

My card verification succeeds every time and I can see the Oracle authorization/charge on my bank card, but after that the final account creation step always fails with:

“Sorry, an error occurred while creating your account. We were unable to complete your registration.”

Oracle lists the usual possible reasons such as inaccurate information, obscured location/identity, or multiple accounts, but this is my first Oracle Cloud Free Tier account and the personal/billing information I entered is genuine.

I have already contacted Oracle Customer Service and received an incident number. The case is currently in their queue for review.

Has anyone here had this exact situation recently — successful card authorization, but failure at the final account creation step — and then managed to get the account approved after contacting support?

If support fixes the profile/signup issue and asks me to register again, I’m also considering upgrading to PAYG afterward. I’d be interested to know whether anyone who needed manual signup review later had any additional problems upgrading to PAYG.

Thanks.

Fubuki

@Parsifal said:
Hi everyone,

I’m currently having trouble creating my first Oracle Cloud Free Tier account and wanted to ask if anyone has had a similar experience recently.

My card verification succeeds every time and I can see the Oracle authorization/charge on my bank card, but after that the final account creation step always fails with:

“Sorry, an error occurred while creating your account. We were unable to complete your registration.”

Oracle lists the usual possible reasons such as inaccurate information, obscured location/identity, or multiple accounts, but this is my first Oracle Cloud Free Tier account and the personal/billing information I entered is genuine.

I have already contacted Oracle Customer Service and received an incident number. The case is currently in their queue for review.

Has anyone here had this exact situation recently — successful card authorization, but failure at the final account creation step — and then managed to get the account approved after contacting support?

If support fixes the profile/signup issue and asks me to register again, I’m also considering upgrading to PAYG afterward. I’d be interested to know whether anyone who needed manual signup review later had any additional problems upgrading to PAYG.

Thanks.

Ah.... Real bank/CU debit card and not a vcc and (always) real PII? i heard nowdays it's very much harder to sign up and also some countrys are blocked from reg due to abuse... OCI has the bar set too high nowdays

itzsenu

@LEBUserJoe said: Why can't you grab one? I made new account this week had no issues?

idk, been trying to get one since April 2024. I keep asking around for fun, but somehow never managed to land one.

LEBUserJoe

@itzsenu said:

@LEBUserJoe said: Why can't you grab one? I made new account this week had no issues?

idk, been trying to get one since April 2024. I keep asking around for fun, but somehow never managed to land one.

What you mean asking around? you simply sign-up? lol

If you need credit card, look into crypto 'pre-paid' lot of these services use business credit-cards from asia that work fine.

LEBUserJoe

@Parsifal said:
Hi everyone,

I’m currently having trouble creating my first Oracle Cloud Free Tier account and wanted to ask if anyone has had a similar experience recently.

My card verification succeeds every time and I can see the Oracle authorization/charge on my bank card, but after that the final account creation step always fails with:

“Sorry, an error occurred while creating your account. We were unable to complete your registration.”

Oracle lists the usual possible reasons such as inaccurate information, obscured location/identity, or multiple accounts, but this is my first Oracle Cloud Free Tier account and the personal/billing information I entered is genuine.

I have already contacted Oracle Customer Service and received an incident number. The case is currently in their queue for review.

Has anyone here had this exact situation recently — successful card authorization, but failure at the final account creation step — and then managed to get the account approved after contacting support?

If support fixes the profile/signup issue and asks me to register again, I’m also considering upgrading to PAYG afterward. I’d be interested to know whether anyone who needed manual signup review later had any additional problems upgrading to PAYG.

Thanks.

You have clearly flagged security.

To ensure best chance, use mobile with 4/5g, browser with history, and use complete details, i've not had any problems.

Oracle is not the type of provider you want to lie to, or hide your identity. It's just not worth it regardless pay the $10/month somewhere else for your privacy.

itzsenu

@LEBUserJoe said: What you mean asking around? you simply sign-up? lol

I meant every time I create a VM, there are no resources available.

LEBUserJoe

@itzsenu said:

@LEBUserJoe said: What you mean asking around? you simply sign-up? lol

I meant every time I create a VM, there are no resources available.

Hmmm, well of course not sure what region you tried? but for example NL has stock right this second...

Can't expect to get the exotic regions, without lot of effort

itzsenu

@LEBUserJoe said: Hmmm, well of course not sure what region you tried? but for example NL has stock right this second...

" Out of capacity for shape VM.Standard.A1.Flex in availability domain AD-1. Create the instance in a different availability domain or try again later.If you specified a fault domain, try creating the instance without specifying a fault domain. If that doesn’t work, please try again later.Learn more about host capacity. "

LEBUserJoe

@itzsenu said:

@LEBUserJoe said: Hmmm, well of course not sure what region you tried? but for example NL has stock right this second...

" Out of capacity for shape VM.Standard.A1.Flex in availability domain AD-1. Create the instance in a different availability domain or try again later.If you specified a fault domain, try creating the instance without specifying a fault domain. If that doesn’t work, please try again later.Learn more about host capacity. "

That is strange, i'll try deploy another in a second I have new account with full limits

tommy1412

@itzsenu said:

@LEBUserJoe said: Hmmm, well of course not sure what region you tried? but for example NL has stock right this second...

" Out of capacity for shape VM.Standard.A1.Flex in availability domain AD-1. Create the instance in a different availability domain or try again later.If you specified a fault domain, try creating the instance without specifying a fault domain. If that doesn’t work, please try again later.Learn more about host capacity. "

Same here, and I was able to grabbed one last week using auto script from:
https://www.reddit.com/r/oraclecloud/comments/zf0tje/out_of_capacity_for_shape_vmstandarda1flex/

Don't remmeber exactly which one, just try some newer scripts by 2026

Void

@giang said:

Are you on PAYG or free tier ?

I'm on freetier...

That’s why. Guess it’s too late now

itzsenu

@tommy1412 said: Don't remmeber exactly which one, just try some newer scripts by 2026

Can you be a little more specific? I tried something like that before and it didnt work.

Parsifal

@Fubuki @LEBUserJoe Thanks both.

Yes, I’m using a real bank-issued card, not a VCC, and all of the personal/billing information is genuine. This is also my first OCI account.

The card authorization succeeds every time, so the failure happens only after payment verification, at the final account creation step.

I agree that I’ve probably triggered Oracle’s security/risk system somehow, although I’m not sure which signal caused it. I’m not trying to hide my identity or provide false information.

At this point I’ve stopped retrying and opened a case with Oracle Customer Service instead. I’m hoping they can manually review or reset whatever flag/profile state is blocking the signup.

Has anyone here actually had Oracle support clear this kind of signup flag and then successfully register afterward?

tommy1412

@itzsenu said:

@tommy1412 said: Don't remmeber exactly which one, just try some newer scripts by 2026

Can you be a little more specific? I tried something like that before and it didnt work.

I found it
just setup your own image,shape,etc... and click Next till you see the Create button, then open Console and run this script, it will auto choose domain sequently and try click Create btt every 30 sec
*important: you must click anywhere on frame which contains Create button, otherwise you will see error "Failed to find Availability domain label on the page"

const adLabel = document.querySelectorAll('label').values().find(elem => elem.innerText == 'Availability domain');
if (!adLabel) {
    const msg = 'Failed to find "Availability domain" label on the page. Either your language is not set to English, you aren\'t on https://cloud.oracle.com/compute/instances/create, or this script is outdated.';
    alert(msg);
    throw msg;
}


let ads = [];
let lastParent = adLabel;
while (ads.length == 0) {
    lastParent = lastParent.parentElement;
    if (!lastParent) {
        break;
    }


    ads = [...lastParent.querySelectorAll('input')];
}
if (ads.length == 0) {
    const msg = 'Failed to any labels on the page. This script is likely outdated.';
    alert(msg);
    throw msg;
}


const result = confirm(`Found ${ads.length} availability domains: ${ads.map(elem => elem.value.replace('LCyd:', '')).join(', ')}. Does this look correct?`);
if (!result) {
    throw 'Incorrect available domains detected. This script likely needs to be updated.'
}


let adIndex = 0; // Start with the first AD
function attemptCreate() {
    const adName = ads[adIndex].value.replace('LCyd:', '');
    // Select the next AD
    ads[adIndex].click();
    console.log('Switched to ' + adName);


    // Attempt to find and click the Create button
    let createButton = [...document.querySelectorAll('button[type="button"]')].find(elem => elem.innerText == 'Create');
    if (createButton) {
        createButton.click();
        console.log('Clicked Create on AD ' + adName);
    } else {
        console.log('No Create button found on AD ' + adName);
    }


    // Move to the next AD, loop back to the first AD after the last one
    adIndex = (adIndex + 1) % ads.length;
}


const createInterval = setInterval(attemptCreate, 30000); // Run every 30 seconds
attemptCreate(); // Initial attempt immediately

*Edit: To stop the script, run clearInterval(createInterval) in the console.

LEBUserJoe

@tommy1412 said:

@itzsenu said:

@LEBUserJoe said: Hmmm, well of course not sure what region you tried? but for example NL has stock right this second...

" Out of capacity for shape VM.Standard.A1.Flex in availability domain AD-1. Create the instance in a different availability domain or try again later.If you specified a fault domain, try creating the instance without specifying a fault domain. If that doesn’t work, please try again later.Learn more about host capacity. "

Same here, and I was able to grabbed one last week using auto script from:
https://www.reddit.com/r/oraclecloud/comments/zf0tje/out_of_capacity_for_shape_vmstandarda1flex/

Don't remmeber exactly which one, just try some newer scripts by 2026

Question,

Weird part is with my wife's account, is she only has half resources available e.g 1 core, 6GB ram you got any idea why?

But unlike Parsifal I can deploy without problem, no wait instant provisioning in the same region he can't?