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You are trying to hide YOUR crappy behavior to YOUR CLIENTS behind one of the most crooky hosting providers ever. We have all criticized (in fact, attacked) Hiformance scam (and other scams from LEB) not once or two, but many many times.
You deny to understand (or you don't want to admit how bad you are also) that criticism to you is not giving a free pass to them. But do you really think your behavior is much different than Hiformance?
They deadpooled, giving a couple of days for their clients to pack up their data (even if they were really closed servers before the announced day). You were so incompetent that you didn't read their announcement that had being sent to their client's email on 16 of December, a week before your long Christmas vacations (something that you tried to use as an excuse for not monitoring your own servers that host clients in there).
You are also in a deny to admit that a hosting provider that selling services soo cheap, is always on the edge for deadpool because his services are unsustainable.
WE ALL CARE for crappy behavior from hosting providers. YOU DONT'T CARE about YOUR clients and you are OK to put them in a crappy server just to make profit OVER 1200%!!!
So, let's make some comparison:
HIFORMANCE'S BAD PRACTICES:
YOUR BAD PRACTICES:
I was a little bit of sceptical on revealing your company and personal details in this thread, but after your answers, I think that this was the best for potential clients of yours, so, see your business practices and avoid you as an IT guy.
I really hope this will be a good lesson for you and stop you following such practices to your clients (trying to get enormous profits, hosting them to shitty services, not keeping backups, not having disaster plans, not monitoring 24/7 the services etc.). But I doubt that...
I am reporting jvnadr for virtual rape. lol
Did it feel good tho?
HIFORMANCE'S BAD PRACTICES:
YOUR BAD PRACTICES:
It was an expression. Maybe it is not used in English ( I dont know ).
Its like when you buy Iphone XS Max, you get the real factory product.
When you buy an old model. You dont get the same configuration. I think it was easy to understand and keep fixed to the "real" grammar word is too dumb.
My first test buying a VPS here. In Brazil we have shared hosts for about 99 cents.
Amazon has a free tier for 1 year. So price is something I didnt get so much attention
since it was Black Friday (we dont have this here, different culture )
My service:
1200% profit you said.. Sorry your math is not good. Once I did the maths, and I dont get any profit, I just lose money. I try to see social media or other services together to get some profit in this process.
This product I sell doesnt complains that. Not for this price. I give them FTP access.
Do you think that is a basic thing? You will not think that if you have to do it for free.
Like with Hiformance is between Hiformance and I. This post is to talk to people in the same situation. Asking advices.
You certainly did not come here for advice if your first post in this thread was anything to go by.
You came here to rant and claim that you were 100% faultless.
Dude, everyone here can tell you're making stuff up. Stop, go grab a beer at one of the beautiful brazilian beaches. Pay that with the profits gained from your 400 real clients AND btw, store some of that beer ahead of the next "Férias Colectivas" cause ya know, Brazil shuts down because no one is working and I for one, dont' want you do go dry.
My boss paid ~7.500€ here in italy for a website like that, plus 360€/year of hosting.
Maybe you're just too cheap!
If your boss paid 7500€ for a wordpress template.... he was scammed.
This guy is not designing and building websites from scratch for $120, it's BS.
I do. Landing pages in Brazil are about 500 reais year (120 dollars). As explained we dont make money with that. It is just to create a relationship with the client.
Believe me, 100% of everything I said here in this post is true. I dont have any reason to lie, I dont know you people.
Yeah I ask that for ecommerces...
Something I learned from this is about Backups. I usually do them in the same machine. Like in Linode I use the linode panel option. In Amazon AWS I copy to a different volume shared between instances.
But it shouldnt work in this case with Hiformance. I should create a cronjob to upload the file to a different server, I never do that. I will start doing this this week.
Pretty much, but that's what the big agencies charge usually
You already got the service, partially.
I am also a victim of HiFormance.
I opened a dispute on PayPal reason of "Item significantly not as described."
Next day, I escalated the dispute to claim without waiting for HiFormance's remarks.
PayPal decided full refund for my case.
You bought the service for 3 years, not for few months.
You got the service for few months.
It is beyond me why did you select "item not received" instead of "significantly not as described."
Big agencies custom design, then built the websites. This guy isn't doing that for $120.
No agency at the level you pretend do be, goes after $120 year client for the simple reason that the service they would be providing would cost them more than that in man hours alone.
I don't know why you feel the need to lie, you shouldn't, but you clearly are.
From the tons of valid offers here, with great reviews in all over the web and with internet presence for many years, you chose an extremely cheapo provider with only bad reviews and only one year of life? It's not a different culture, it is a stupid and cheapo behavior to cut costs. You sold it to your clients without even a small research, so, it's all your fault!
Hiformance 3 year vps was sold for $26. You charged $120 for one year each of your clients, so, that's 360 total.. Do the maths mine are correct. All the other services you describe, if included in 120$ price, then, close your business. It is just stupid to provide such customized service for nothing. (On the other hand, this shows that you offered services to non technical people, so, all the FTP bullshit about maintain their own service is just that: bullshit).
For whatever reason you chose to sell this service in this price to your clients, it is still your responsibility to be online 24/7.
And, if it is just a landing page, monitoring if it is online with an email alert is free and move in case of a disaster is a matter of 5 minutes from a mobile phone to a backup server. You could buy for example another cheapo service from a similar to hiformance scam or even a free shared hosting, just to have it ready to be online changing IP to a free dns resolver like Cloudflare. All that do have zero cost.
Not doing that, proves one more time how incapable on doing business are you!
Backup or disaster plan in case of a failure that you are responsible, is solely your responsibility, not your clients. Else, why do you bash Hiformance? They did the same thing that you did to your clients. Did they setup their webpages or did you setup those? Did you specifically gave them TOS and AUP for the services you provided to them? Did you tell them that they are responsible for having backups and you don't take any responsibility? And, in any case, any downtime of your service (the hiformance one is your service, since you resold it to other clients) is your responsibility and you should have a plan not letting your customers offline for days.
So, stop the BS about the prixe, basic, free etc.
First of all, I am not American, I am Greek. We do not have guns, it is illegal in my country except for very special safety occasions (it's very very rare). Also, we do have Christmas and new year day holidays for many days, shops are closed during them, people do have vacations. But services that are supposed to be online or on site are there. In Greece and in Brazil, the same people do work on holidays. Not only doctors and restaurants, but also traffic services, taxi drivers, small shops and groceries, radio and television stations, telephone services, the maintenance departments and phone support in hosting companies etc.
Did you tell your clients that during holidays, you won't monitoring their services or troubleshoot them even in case of failure? Because, when you sell hosting for $120 per year ($10 per month), you have the obligation for keeping this service even on holidays.
And all those cultural thing is BS. In all Christian countries, we have almost the same religious festivities and holidays. If you offer service monday to friday, office hours and you don;t care if your services go down during holidays, you should tell that to your clients. If you did so, then, you shouldn't refund them.
That's why there are monitoring services (many of them for free like observium) and disaster plans. That's why you are so incapable on providing services to innocent clients that do not have technical background to understand how amateur you are.
No. Because, if you had right, then, Hiformance did not do anything bad to you. They also tried to cut costs. In reality, the relation between a company and a client is based on agreements and the general law. If you sell a product advertising certain things, then, you have to fulfill them regarding the price. You could be right only if you had a TOS that specifically describes that you are not responsible for any downtime, that you do not monitor services during holidays, that you do not keep any backup and if a failure occurs, then, you are not responsible for that.
And when you are trying to get ~1200% profit, that is called profiteering regardless you live in Brazil, Greece, Iraq, Japan or Iceland.
TL;DR
In every new responce you post on LET, you are showing us more and more that you are an incapable, unconscious, amateurish and childish "professional". If you continue this way, you will face many more failures and no any hiformance scams will be the cause for your fault...
PS:
Check the TOS to the Low End Server lineup from @AnthonySmith and Inception Hosting. He specifically says that the service do have no support at all, if the server fails he do not offer any guarantee on when will become live again of for any backups etc. etc. People that buy that, do know the guarantees and limits because of the price. And they chose it.
U kitten murderer.
And they're still so arrogant as to create tickets, threaten/chargeback/etc. Just ask him; I'm sure LES is three hundred times the treat that general LE is.
I might be reading this wrong, but is that 1 year for each client or total? Even if not, you bought 3 years worth of hosting for $26 and resold that to a customer for $120/yr?
We still have a rule that prevents hosts from offering billing cycles longer than a year. It's just that HiFormance only had offers on LEB instead of on LET so our rules didn't really apply...
Gotta say, so many are focused on how much the OP billed his clients for the hosting, I think that's totally moot.
I only mentioned that myself cause it shows that at least parts of his story are a lie, but it really shouldn't have any sway in regards to what happened.
That is what it sounded like to me as well.
HiFormance is already dead, I want fresh meat.
I paid for 3 VPS for 3 years.
PayPal said its been over 180 days so any buyer protection has expired.
There is one I bought later on and requested $30 out of $36 ($1/mo for 6 months). Even that HiFormance is disputing and not letting it go through.
They are really something. I'd complain to the FTC but they are shut down thanks to political antics.
That's what happens if you go too low.