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Dedicated Server starting at 2.99 EUR / month
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But my payment will be refunded, or I must pay with CC once more, so i pay it for two times?
@linuxglobe It should already be refunded.
Ok, thank you, xset!
Yay, finally got it last night. Different server than waas previously listed in the domain bit.
It was paid with paypal on 25th.
Looks like the 25th servers are coming in. I've ordered on the 25th, 10pm.
Hopefully I'll finally get it in the next couple of days.
Sorry if I was not clear (no native speaker here)
I need both: OpenVPN and IPSec. OpenVPN indeed consists of UDP or TCP traffic. IPSec, on the other hand, relies on protocols 50/51 packets - which are not UDP or TCP or ICMP or GRE (only these few last protocols being not filtered by their pre-firewall, cf. OVH site).
I'm simply afraid their new DoS mitigation thing, while analysing traffic, detects a continuous stream of such "exotic" packets and takes whatever measure it deems appropriate, thus hampering or blocking legit IPSec tunnels.
Sure, right now it might prove difficult to find firsthand evidence about the inner workings of the new anti-DDoS system - for few people to date have one of these new servers, and (probably) even fewer people worry about vpn and the such.
IIRC IPSec should be able to work over UDP if the other protocols are filtered / non working (the so called NAT traversal).
I've just installed OpenVPN-AS so a friend of mine can watch French TV shows. Will let you know whether anything goes wrong.
got the second KS4G (N2800) delivered. It took 2 days.
Still none for me
Ordered on the 31. from within the EU, and with creditcard.
2g
order id: 21470003
i pay 2013-07-25 20:27:03
i am from eu,lithuania
server not delivered
Hey, can someone try and create a HARDWARE support ticket from Ovh control panel for Kimsufi server? It doesn't let me choose the server from the dropdown menu, thus i cant even file a ticket for hardware fault?
@xset maybe if it's pingable they assume the hardware is OK. And there is also their monitoring daemon running on the server.
Unless you installed "naked" distribution. In that case you void the right to hardware replacement ? I hope not...
Is it ok to remove their monitoring?
Yes, it is OK.
@rds100 Called OVH. They said for HARDWARE related tickets you also need to get support from the Forum. The GTI 24/7 support is based on automatic monitoring of hardware faults.
So you can not create HARDWARE related tickets anymore on KS servers from the Manager V3 interface.
Smart and HDD related MDADM status are collected by RTM monitoring.
@xset does this mean if you remove the RTM monitoring you can no longer get your hardware replaced?
@rds100 Yes, that's what I think unless you go to the forum to ask for help.
I think some regional offices might be able to help over the phone though...
But not sure if they will create HW ticket either for you.
I checked the scripts:
This is what they collect
There is automatic PING monitoring outside RTM, so I guess they will investigate
why server is down, but not sure if they do it 24/7 basis.
But they can't know the warnings from the OS.....
So I guess one must keep RTM active.
You can always enable it back in case you see a failing SMART attribute, so that it picks this up and reports to OVH.
@rm_ Yeah, but it might be too late when you notice it, unless you have your own checks.
none
I faked the parts of the RTM scripts I don't want OVH to see (i.e. process list, kernel version and a few others). I still let the server send them information about smart status of the drives and so on.
Could you please tell us how to make fake parts that will still be sent via RTM?
There is no way to install own images right?
Pretty sure the ping monitoring isn't monitored. Plenty of times my server locked up and became completely unresponsive for 12+ hours due to nzb bombs choking it, and they never flagged it to me or did anything.
Maybe you had disabled it in the manager?
I'm in pretty much the same boat as you buddy.
One of the drives in the software RAID 1 array on our KS4G has failed, and I can't register on the forum as, 'Registration has been disabled by Admin'.
Unlike you, I can't seem to get through on their phone line. Always engaged!!
I too also have RTM monitoring enabled in the management interface.
Tried tweeting them @OVH_support_en & @OVH. No reaponse yet.
Lost as what to do now!
Nope, was enabled. To be honest, given the amount of servers they have and low price, I can't imagine it's viable for the to check every server that stops responding to a ping. After all, how do they know there's not a reason for it? They're not going to waste their time.
They do check. Earlier this year I had a server in BHS rebooting itself, about once a week. Little after the third time I got a report from OVH that a faulty power connector was replaced.