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ColoCrossing announces a price increase for server renewals from $99/year to $149/year.

13

Comments

  • rdesrdes Member
    edited November 5

    I was referring to 2020, you can see serious dip here. It’s clear now that everything is growing. The dashed line represents forecasts that didn’t quite pan out because or russian attack on Ukraine, Trump etc.

  • netomxnetomx Moderator, Veteran

    It was a lot, but still a dedi with a lot of resources. I may cancel 1 of 5.

  • @x0x0x said: The offer was advertised as recurring, yet the price was increased before customers even made it through their first billing cycle

    yeah, thats not a good business ethics. i feel providers scam innocent users into tricking them selling "recurring" and then cancelling the service on or before renewal. Recurring should be made explicitly clear of the terms - like how many times a offer/deal/coupon is recurring. 2 times/5 times/10 times. etc. Now that's called transperancy. Buyers can then decide if they want this offer or not. Also, this should be included in ToS/Legal Agreements and should be binding. If any provider can't sustain such deals then please don't bother to make such deals. Because then this feels as "Scam"

    Thanked by 1lovelyserver
  • @JasonM said:

    @x0x0x said: The offer was advertised as recurring, yet the price was increased before customers even made it through their first billing cycle

    yeah, thats not a good business ethics. i feel providers scam innocent users into tricking them selling "recurring" and then cancelling the service on or before renewal. Recurring should be made explicitly clear of the terms - like how many times a offer/deal/coupon is recurring. 2 times/5 times/10 times. etc. Now that's called transperancy. Buyers can then decide if they want this offer or not. Also, this should be included in ToS/Legal Agreements and should be binding. If any provider can't sustain such deals then please don't bother to make such deals. Because then this feels as "Scam"

    indeed

    Thanked by 1JasonM
  • @JasonM said:

    @x0x0x said: The offer was advertised as recurring, yet the price was increased before customers even made it through their first billing cycle

    yeah, thats not a good business ethics. i feel providers scam innocent users into tricking them selling "recurring" and then cancelling the service on or before renewal. Recurring should be made explicitly clear of the terms - like how many times a offer/deal/coupon is recurring. 2 times/5 times/10 times. etc. Now that's called transperancy. Buyers can then decide if they want this offer or not. Also, this should be included in ToS/Legal Agreements and should be binding. If any provider can't sustain such deals then please don't bother to make such deals. Because then this feels as "Scam"

    Well. Recurring should mean at least once, since dedis bought last BF are also impacted

    Thanked by 1JasonM
  • coldcold Member

    customers should announce that they won't renew, and go with those who don't increase, and let the gold diggers idle their products and then prices will go down again

  • msattmsatt Host Rep, Veteran

    My principles say that an increase of 50% is unreasonable.

    I have self funded a couple of free FOSSVPS nodes, but I will very likely be closing these down.
    I am totally disgusted with @ColoCrossing 's actions. They supplied invoices at the original price then later decided (about 4 days later) to just increase the price by 50%.

    Recurring in their language means absolutely nothing and they should be ashamed of their actions.

    I can understand a rise may be essential but 50% shows no consideration for the user.
    As a result, their action is affecting about 20+ FOSSVPS users.

    Well done @ColoCrossing your actions have consequences and I hope you are happy with them.

  • zedzed Veteran

    i guess we can all have feelings about the amount of the increase but i'm more curious if anyone affected by the lack of recurring has contacted them and received a response?

    we can have an argument about how many times recurring should imply, but possibly we all agree on at least once?

    i swear we had a vps vendor pull this a few months ago but i don't recall if/how it was resolved.

  • msattmsatt Host Rep, Veteran

    Response pretty clear -

    Michael,

    Sorry you feel that way, this was not a planned price increase, $12.42 per month for a dedicated server is still very cheap.

    Your server will be reclaimed on 11/26/2026 12:00 am EST unless we hear from you.

    Regards,

    Thanked by 1jcn50
  • stable_geniusstable_genius Member
    edited November 6

    @Saragoldfarb said:

    @forest said:

    @Advin said:

    @Saragoldfarb said:

    @SmartHost said:

    @default said:

    Price increases should be done only for new orders, not for existing ones.

    Tell that to the data center vendors, power companies, backbone carriers, and hardware vendors.
    Hosting providers cannot continue to get squeezed from both ends...something has to give.
    The only logical survival method is price increases.

    We have never raised prices in 30+ years in the industry, but even we are having discussions about how much longer we can hold back from doing so, and what it would look like if we did. We still continue to do everything we can to avoid such, until which time we have absolutely no choice.

    ~ SMARTHOST

    I agree. And cost increases for hosts are real. But these services were offered less than a year ago, advertised as recurring. That miscalculation really is on the host.

    Looking at the scale of CC, they just sold too many loss leaders, miscalculated the risk. It's on them.

    Keep in mind, costs were already known to only go up over time, at the time they dropped the offer.

    Thats the thing if you're a business. You take on both risk and reward. You cannot put the full burdon onto your consumer customers when things don't pan out your way.

    I'm not considering raising prices but I sympathize with some hosting providers that need to.

    The market last year is way different than what it is today and I don't think any hosting provider could have anticipated what component pricing is and the state of LLMs today. If hosting providers had this foresight, then we would've been hoarding hardware in anticipation, but it was literal weeks where a 2x64GB DDR5 UDIMM kit went from $400 -> $1500 and the situation only really became clearer after that (where there likely won't be an end in sight anytime soon).

    I'm sure a lot of these providers could have tanked small increases in hardware pricing with what has historically been normal, but the increases are very extreme. Hosting providers need to grow and be able to replace failed hardware.

    Some hosting providers seem to be taking this opportunity to increase pricing for existing servers by such a high amount that I don't think is necessarily justified. I don't think CC's price increase is really unreasonable though.

    Every day I hate Sam Altman and his ilk more and more.

    We can all stop using AI... Problem solved :)

    And stop Altman from losingwasting money??? No way!!!

    The more you use AI the more money Sam wastes, use AI as much as you can

    What you pay to Sams business is not enough to cover costs, the more you pay the more money his business wastes

    Thanked by 1Saragoldfarb
  • @stable_genius said: What you pay to Sams business is not enough to cover costs, the more you pay the more money his business wastes

    Except our use:

    1. Normalizes it for others and for ourselves
    2. Gives them more data for training
    Thanked by 1stable_genius
  • @default said:
    A year and a half ago ColoCrossing was hacked with database breached. Why would anyone trust them so much as to pay 50% more? I find this quite fascinating.

    In theory, they've gone through it and took corrective action. Moving to another provider may increase the chance of another hack. There needs to be a pattern to know if you're definitely saving by migrating elsewhere.

  • @jbiloh said:

    @pvum said:

    @rdes said: In the 20 years of using various server providers, I don’t recall ever being notified of a price reduction despite of multiple opportunities to do so (for example when energy was practically free, as it was in 2020).

    great point

    Electricity costs in most urban areas in the USA have done nothing but go up and to the right.

    That's time for you.

  • @Saragoldfarb said:

    @rdes said:
    @jbiloh I was referring mainly to prices in Europe.

    Despite the declines, there haven’t been any price reductions from providers like Hetzner, for example. On the other hand, there have been 3 or 4 increases in last years initially due to electricity costs, and subsequently due to the cost of components.

    I don't think that's accurate. Electricity and gas are at a prime high (NL). Gas is going through the roof actually.

    There's some dips, sure, but the overall tendency and expectations are not looking bright.

    Must say I'm not following that closely as my home and office building are self sufficient.

    The graph doesn't include 2026.

    Thanked by 1Saragoldfarb
  • this is unfair

  • aphexaphex Member

    @msatt said: They supplied invoices at the original price then later decided (about 4 days later) to just increase the price by 50%.

    I think this is the offensive part. At least apply it at the next one, not revoke existing already issued invoices??

  • raindog308raindog308 Administrator, Veteran

    @forest said: Normalizes it for others and for ourselves

    Bro, that ship has sailed.

  • MaouniqueMaounique Host Rep, Veteran

    @alfatarsos said: ColoCrossing's increase corresponds to the lower band of the increase I've seen on bare-metal, around 50% minimum.

    And, yet, they are not increasing prices for newer hardware they are racking up now and the power price hikes in the US, even with the Trumpistani revival of the fossil fuels industries, are not as high as in other places.

  • @forest said:

    @stable_genius said: What you pay to Sams business is not enough to cover costs, the more you pay the more money his business wastes

    Except our use:

    1. Normalizes it for others and for ourselves
    2. Gives them more data for training

    You can't have it all. And some normalization is unavoidable as this shit pops up everywhere. Besides, there are a few situations where it really helps, AI is not 100% garbage, perhaps only 90% of it is.

    Now, more data for training, I'm not sure that's a positive for Sam, most data people feed to his AI is just garbage.

  • @alfatarsos said:

    You may as well put all providers there already and save yourself some time.

    If you think 1.5-2x pricing increases on hardware are to be ignored...

    We're also increasing on 01-12-2026 for purchases done until 31/12/2025 with rates between 6.5% and 100% (the higher the yearly payment, the lower the increase), from the next publishable invoice, with a ceiling increase on existing pricing and a chance for existing users to renew at the existing rates during this month.

    You may as well put us there already, I don't care. This list is just pedantic.

    Then providers should not promise recurring prices if they wont keep it.

    Thanked by 1yoursunny
  • serverpointserverpoint Member, Patron Provider

    Am I understanding this correct? A dedicated server at $149 per YEAR?

    We can't offer a dedicated server for less than $100/mo... costs are quite high right now.

    I am curious, is this hardware like a very old Atom or something like that? Where is it hosted?

  • @serverpoint said:

    Am I understanding this correct? A dedicated server at $149 per YEAR?

    We can't offer a dedicated server for less than $100/mo... costs are quite high right now.

    I am curious, is this hardware like a very old Atom or something like that? Where is it hosted?

    Check their offers thread https://lowendtalk.com/discussion/218334/colocrossing-buffalo-blowout-sale-shop-dedicated-servers-starting-from-just-99-year/p1

    Thanked by 1serverpoint
  • SaragoldfarbSaragoldfarb Veteran, Megathread Squad

    @TimboJones said:

    @Saragoldfarb said:

    @rdes said:
    @jbiloh I was referring mainly to prices in Europe.

    Despite the declines, there haven’t been any price reductions from providers like Hetzner, for example. On the other hand, there have been 3 or 4 increases in last years initially due to electricity costs, and subsequently due to the cost of components.

    I don't think that's accurate. Electricity and gas are at a prime high (NL). Gas is going through the roof actually.

    There's some dips, sure, but the overall tendency and expectations are not looking bright.

    Must say I'm not following that closely as my home and office building are self sufficient.

    The graph doesn't include 2026.

    True... Its coming down a bit though. Was just over €2/m3 gas couple days ago, noticibly cheaper today. Oh well...

    I think it's weird. We spend billions or maybe even trillions on energy transition, goodbye with fossils, but all it brings is prices to go up dramatically.

    I blame AI.

  • aphexaphex Member

    @serverpoint said: I am curious, is this hardware like a very old Atom or something like that? Where is it hosted?

    First gen E3/32GB ram, middle of nowhere in NY, hydropower

    Thanked by 1serverpoint
  • @Saragoldfarb said:

    @TimboJones said:

    @Saragoldfarb said:

    @rdes said:
    @jbiloh I was referring mainly to prices in Europe.

    Despite the declines, there haven’t been any price reductions from providers like Hetzner, for example. On the other hand, there have been 3 or 4 increases in last years initially due to electricity costs, and subsequently due to the cost of components.

    I don't think that's accurate. Electricity and gas are at a prime high (NL). Gas is going through the roof actually.

    There's some dips, sure, but the overall tendency and expectations are not looking bright.

    Must say I'm not following that closely as my home and office building are self sufficient.

    The graph doesn't include 2026.

    True... Its coming down a bit though. Was just over €2/m3 gas couple days ago, noticibly cheaper today. Oh well...

    I think it's weird. We spend billions or maybe even trillions on energy transition, goodbye with fossils, but all it brings is prices to go up dramatically.

    I blame AI.

    You can blame Canada.

    Not sure if tht would help though, but it's a classic.

    Thanked by 1Saragoldfarb
  • RAVNIXRAVNIX Member, Patron Provider

    @serverpoint said:

    Am I understanding this correct? A dedicated server at $149 per YEAR?

    We can't offer a dedicated server for less than $100/mo... costs are quite high right now.

    I am curious, is this hardware like a very old Atom or something like that? Where is it hosted?

    Im pretty sure they own some of their datacenters, likely helps with power cost and its "ewaste"

  • rpqurpqu Member

    @Saragoldfarb said:

    @TimboJones said:

    @Saragoldfarb said:

    @rdes said:
    @jbiloh I was referring mainly to prices in Europe.

    Despite the declines, there haven’t been any price reductions from providers like Hetzner, for example. On the other hand, there have been 3 or 4 increases in last years initially due to electricity costs, and subsequently due to the cost of components.

    I don't think that's accurate. Electricity and gas are at a prime high (NL). Gas is going through the roof actually.

    There's some dips, sure, but the overall tendency and expectations are not looking bright.

    Must say I'm not following that closely as my home and office building are self sufficient.

    The graph doesn't include 2026.

    True... Its coming down a bit though. Was just over €2/m3 gas couple days ago, noticibly cheaper today. Oh well...

    I think it's weird. We spend billions or maybe even trillions on energy transition, goodbye with fossils, but all it brings is prices to go up dramatically.

    I blame AI.

    It's EU and green's fault, causing so many nuclear plant shutdown

  • @Roxyrex said:

    @Saragoldfarb said:

    @TimboJones said:

    @Saragoldfarb said:

    @rdes said:
    @jbiloh I was referring mainly to prices in Europe.

    Despite the declines, there haven’t been any price reductions from providers like Hetzner, for example. On the other hand, there have been 3 or 4 increases in last years initially due to electricity costs, and subsequently due to the cost of components.

    I don't think that's accurate. Electricity and gas are at a prime high (NL). Gas is going through the roof actually.

    There's some dips, sure, but the overall tendency and expectations are not looking bright.

    Must say I'm not following that closely as my home and office building are self sufficient.

    The graph doesn't include 2026.

    True... Its coming down a bit though. Was just over €2/m3 gas couple days ago, noticibly cheaper today. Oh well...

    I think it's weird. We spend billions or maybe even trillions on energy transition, goodbye with fossils, but all it brings is prices to go up dramatically.

    I blame AI.

    You can blame Canada.

    Not sure if tht would help though, but it's a classic.

    Whenever our gas prices go up, it's from incompetence or maintenance at US refineries.

    Thanked by 1Saragoldfarb
  • @TimboJones said:

    @Roxyrex said:

    @Saragoldfarb said:

    @TimboJones said:

    @Saragoldfarb said:

    @rdes said:
    @jbiloh I was referring mainly to prices in Europe.

    Despite the declines, there haven’t been any price reductions from providers like Hetzner, for example. On the other hand, there have been 3 or 4 increases in last years initially due to electricity costs, and subsequently due to the cost of components.

    I don't think that's accurate. Electricity and gas are at a prime high (NL). Gas is going through the roof actually.

    There's some dips, sure, but the overall tendency and expectations are not looking bright.

    Must say I'm not following that closely as my home and office building are self sufficient.

    The graph doesn't include 2026.

    True... Its coming down a bit though. Was just over €2/m3 gas couple days ago, noticibly cheaper today. Oh well...

    I think it's weird. We spend billions or maybe even trillions on energy transition, goodbye with fossils, but all it brings is prices to go up dramatically.

    I blame AI.

    You can blame Canada.

    Not sure if tht would help though, but it's a classic.

    Whenever our gas prices go up, it's from incompetence or maintenance at US refineries.

    South Park narrative was different.

    Thanked by 1Saragoldfarb
  • SaragoldfarbSaragoldfarb Veteran, Megathread Squad

    @rpqu said:

    @Saragoldfarb said:

    @TimboJones said:

    @Saragoldfarb said:

    @rdes said:
    @jbiloh I was referring mainly to prices in Europe.

    Despite the declines, there haven’t been any price reductions from providers like Hetzner, for example. On the other hand, there have been 3 or 4 increases in last years initially due to electricity costs, and subsequently due to the cost of components.

    I don't think that's accurate. Electricity and gas are at a prime high (NL). Gas is going through the roof actually.

    There's some dips, sure, but the overall tendency and expectations are not looking bright.

    Must say I'm not following that closely as my home and office building are self sufficient.

    The graph doesn't include 2026.

    True... Its coming down a bit though. Was just over €2/m3 gas couple days ago, noticibly cheaper today. Oh well...

    I think it's weird. We spend billions or maybe even trillions on energy transition, goodbye with fossils, but all it brings is prices to go up dramatically.

    I blame AI.

    It's EU and green's fault, causing so many nuclear plant shutdown

    I'm not against nuclear energy as it's cheap. Building them takes ages though and is costly so not 100% convinced. Then you have France with a lot of nuclear power. Relatively cheap energy but a big mess nonetheless. I dunno...

    So far I'm doing good with solar and wind turbine. Need to hook up batteries obviously. Had to get a loan to get all shit installed but fuck it, I don't rely on profit chasing companies anymore. If the grid goes down, I'm still good. It's green and relatively cheap. Should break even in 7 years, after that power is free. Even sooner if prices continue rising.

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