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VSYS Ukraine down?

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Comments

  • kerbero21kerbero21 Member

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:
    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Have you requested anything specific via a support ticket

    i wanted poland, but they said its not possible to choose

    What I mean is, if you've ordered something, I've been told they still don't have access to the data center.

    its a yearly UA vps with them that was down because of russian drone attack

    Yes, my server is down too, but they haven't given me the same solution as him.

  • UserUkUserUk Member

    @kerbero21 said:

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:
    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Have you requested anything specific via a support ticket

    i wanted poland, but they said its not possible to choose

    What I mean is, if you've ordered something, I've been told they still don't have access to the data center.

    its a yearly UA vps with them that was down because of russian drone attack

    Yes, my server is down too, but they haven't given me the same solution as him.

    Same for me, maybe they give this solution today ?

  • kerbero21kerbero21 Member

    @UserUk said:

    @kerbero21 said:

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:
    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Have you requested anything specific via a support ticket

    i wanted poland, but they said its not possible to choose

    What I mean is, if you've ordered something, I've been told they still don't have access to the data center.

    its a yearly UA vps with them that was down because of russian drone attack

    Yes, my server is down too, but they haven't given me the same solution as him.

    Same for me, maybe they give this solution today ?

    I've gotten back in touch with them; I'll let you know if they say anything interesting.

  • VSYS (AS6698) Kyiv outage, partial recovery as of 25 Sep 2026, 10:00 UTC

    Based on RIPE RIS data (stat.ripe.net), here is what came back so far after the
    23 Sep power outage (prefixes withdrawn 08:13 UTC, final withdraw 13:46-13:54 UTC).

    Wave 1, 24 Sep 18:55 UTC:
    91.218.48.0/24
    176.97.115.0/24
    176.119.31.0/24
    194.42.204.0/24
    212.86.124.0/24

    24 Sep 21:45 UTC:
    45.12.0.0/24 (via AS29107, ~230 peers)

    Wave 2, 24 Sep 22:39 UTC:
    62.182.84.0/24
    85.137.49.0/24
    85.137.57.0/24
    176.97.114.0/24
    176.97.124.0/24
    176.119.30.0/24
    185.254.198.0/24
    213.111.148.0/24
    213.111.149.0/24
    213.111.150.0/24

    All returned prefixes are now announced via Hurricane Electric (AS6939) instead of
    Voxility/Cogent as before. Path ends at core3.kbp1.he.net, so still

    Note: prefix back does not mean server back.

    Still down (no route, only stale RIS zombies), 29 prefixes:
    31.59.128.0/24, 45.11.57.0/24, 45.12.1.0/24, 45.12.2.0/24, 45.12.3.0/24,
    45.14.164.0/24, 45.134.173.0/24, 85.137.50.0/24, 91.208.115.0/24,
    91.218.49.0/24, 91.218.50.0/23, 91.230.121.0/24, 91.237.250.0/24, 91.239.78.0/23,
    128.0.104.0/24, 138.226.244.0/23, 154.6.41.0/24, 154.6.184.0/24, 1
    176.97.122.0/23, 176.119.27.0/24, 178.83.5.0/24, 185.66.91.0/24, 195.66.210.0/24,
    195.128.248.0/23, 212.86.116.0/24, 212.86.118.0/23, 213.111.152.0/

    Thanked by 3Iszy 7thCloud UserUk
  • LeviLevi Veteran
    edited 10:17AM

    Ukraine is at war. It would be not wise decision to host anything in country where civilian energy infra is bombed daily. Please press you emergency backup restore button and initiate data relocation protocols. Ou wait...

  • IszyIszy Member

    Good day @nexlimited, do you think it’s possible for everyone on vsys to get the files back? Or it’s only those that has backup subscription with them?

  • VerunixVerunix Member

    We've most likely lost the data; Russia has destroyed too many data centers.

  • @Verunix bullshit

    @Iszy All the data are safe. Its just main power outtage. They need to fix this, but it will take time.
    As far as i got the information, no data is lost.

    Thanked by 37thCloud Obelous Iszy
  • LeviLevi Veteran

    @Verunix said:
    We've most likely lost the data; Russia has destroyed too many data centers.

    FUD spreader. Power infra is damaged, it will be restored.

    Thanked by 1Obelous
  • 7thCloud7thCloud Member

    Both of my VSYS dedicated servers (~$1k/mo) are still totally down. VSYS said data should be fine and most hardware survived, but they have zero clue when things will be back up.

    What's really stressing me out though is that ITLDC basically said the whole facility is wrecked and unsafe, so everyone needs to migrate to replacement servers. They said retrieving the actual hardware for cleaning/inspection will take weeks at best.

    What’s weird is the first server instantly died right when the power outage email hit, but the second one somehow held on for another hour or two before giving out.

    I’m still spamming SSH every now and then hoping for a sign of life, but honestly I don't give a damn about a replacement server, I just need the raw data off my NVMes and hard drives ASAP.

  • I already have access to my server; I just made a full backup.

  • psdgpsdg Member

    Hi. Has anyone received a response from Vsys? Will it take many days to get the servers back up and running? 😞

  • psdgpsdg Member

    @kerbero21 said:
    I already have access to my server; I just made a full backup.

    De vsys?

  • Good News, What IP's was restored?

  • @psdg said:

    @kerbero21 said:
    I already have access to my server; I just made a full backup.

    De vsys?

    Yes, from vsys.

  • luckypenguinluckypenguin Member
    edited 12:31PM

    @7thCloud said: but the second one somehow held on for another hour or two before giving out

    This means there was some UPS or backup power that was still working.
    The good news for you is that in such case the data is likely to be preserved, so this is just
    what happened to Alexhost a few months ago, although for different reasons.

  • apollo15apollo15 Veteran

    @kerbero21 said: Yes, from vsys.

    what's /24 your server is on?

  • psdgpsdg Member

    Have the vSys servers been restored for anyone yet? Or did I misunderstand?

  • aj_potcaj_potc Member

    @pawntruw said:
    We were scammed.

    "Scammed" does not mean "something bad happened to me."

    Words have meanings. Let's try to use the correct ones when communicating online, shall we?

  • aj_potcaj_potc Member

    @7thCloud said:

    I’m still spamming SSH every now and then hoping for a sign of life, but honestly I don't give a damn about a replacement server, I just need the raw data off my NVMes and hard drives ASAP.

    This is really the kind of situation where you should be restoring your backups to an alternate/failover location and bringing up services there.

    Even if the original servers are okay, who knows how long it could take to get them running again.

  • VerunixVerunix Member

    For example, it appeared to be down at 11, but my two servers went down around 16:00, meaning there really was a power outage, but I don't know if they'll restore my data. We have a lot of data, and our customer is suffering. I don't know what to do. The company isn't responding to messages either; they're probably very busy, and I understand that. It's a difficult process, but... we hope everything will be back online soon so everyone can use the service properly.

    Besides that, I check the network periodically via BGP tools. At the beginning of the process, there were 3 subnets, and now there are more than 3. It seems they're bringing the network back up periodically.

  • @psdg said:

    @kerbero21 said:
    I already have access to my server; I just made a full backup.

    De vsys?

    Do you still have access? Most of the servers were down with strike but several were online but power down after 6hrs after the initial attack.

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