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VSYS Ukraine down?

13

Comments

  • Hiiii can I ask if someone had some answer in the ticket about Vsys please ? I’m still waiting to know.. It’s been 24h im waiting for an answer ahah.. 😅

  • The end is nigh.

    Thanked by 1mikei
  • @default said:
    The end is nigh.

    What you mean ?

  • @default said:
    The end is nigh.

    Stop being so pessimistic—they have that statement; they're used to it.

  • Apart from LowEndTalk and the VSYS review, no one is talking about VSYS. I checked WebHostingTalk, Reddit, AIN, dev.ua, Finance.ua, Hromadske, Focus, Bukvy, United24, and the news reports from the 23rd and 24th. The WebHostingTalk threads about VSYS are old ads from 2020–2022. No Ukrainian articles mention the brand.

    What’s new is the data center chart—VSYS isn’t listed.

    Bukvy, on the 23rd at 7:06 p.m., repeats the Russian claim: targeted strikes on NewTelco DC Ukraine and United DC. The Ukrainian report states that military use has not been confirmed. United DC is described there as a commercial colocation facility for operators, businesses, and private customers. The same Russian report adds a drone parts warehouse in Kyiv and the Tukans factory in Vyshneve.

    Finance.ua reports on the 23rd and 24th: at least six operators were affected. Etherlink reports that its main node is inoperable and is relocating the network’s core, with no set date. Cityhost has had equipment destroyed. The MiroHost data center is described as largely destroyed. Focus adds that Etherlink, at 10:20 a.m. on the 24th, hoped to restore the network that same day by switching to a different site.

    Hromadske Radio, on the 24th, quotes telecom expert Oleksandr Hlushchenko: the internet service providers that had gone offline have resumed service. He discusses subscriber lines and notes that data centers only have backups if they had a secondary site.

    The list from the forum (ishosting, hyperhost, hostlife, vpshive, xserver, 3v-host) does not appear in any of these articles. As far as I can tell, none of these companies has published the name of its data center.

  • I'm surprised people still use V-sys in any capacity. Especially after that default judgement on the US lawsuit, its a matter of time the feds get their grip on the owners and they're just going to give up all client data and make a run for it. Seen it way too many times before. $42 million is no joke and is enough to catch the attention of the FBI eventually.

    I moved everything out of there months ago. There are honestly better and cheaper alternatives for DMCA proof. Ukraine isn't even offshore technically, its still part of EU and they have admitted to me that they would forward DMCA complaints at their Ukraine location too.

  • @Smith42 said:
    I'm surprised people still use V-sys in any capacity. Especially after that default judgement on the US lawsuit, its a matter of time the feds get their grip on the owners and they're just going to give up all client data and make a run for it. Seen it way too many times before. $42 million is no joke and is enough to catch the attention of the FBI eventually.

    I moved everything out of there months ago. There are honestly better and cheaper alternatives for DMCA proof. Ukraine isn't even offshore technically, its still part of EU and they have admitted to me that they would forward DMCA complaints at their Ukraine location too.

    You moved for which host ?

  • @Smith42 said:
    I'm surprised people still use V-sys in any capacity. Especially after that default judgement on the US lawsuit, its a matter of time the feds get their grip on the owners and they're just going to give up all client data and make a run for it. Seen it way too many times before. $42 million is no joke and is enough to catch the attention of the FBI eventually.

    I moved everything out of there months ago. There are honestly better and cheaper alternatives for DMCA proof. Ukraine isn't even offshore technically, its still part of EU and they have admitted to me that they would forward DMCA complaints at their Ukraine location too.

    Ukraine isn't part of the EU, it might be in Europe but not in there. It tries but given the circumstances I give Ethiopia a higher chance of joining and that would be ridiculous

  • Vsys has begun to respond to tickets it seems.

  • I heard the data center was destroyed—is that true? Have you been able to get any information?

  • Domonet,

    💔 На жаль, маємо важливе повідомлення.
    Унаслідок чергової російської атаки було пошкоджено наше комутаційне обладнання. Через це наразі відсутній доступ до Інтернету у наших абонентів за адресами:
    📍 просп. Валерія Лобановського
    📍 вул. Кудряшова
    📍 вул. Ернста Федора
    📍 вул. Новгород-Сіверська
    📍 вул. Митрополита Василя Липківського
    📍 вул. Ушинського
    Ми розуміємо, наскільки важливо залишатися на зв’язку, особливо зараз. На жаль, поки що не можемо розпочати відновлювальні роботи — на місці працюють спеціальні служби, тому доступ до обладнання тимчасово неможливий.
    🙏 Щойно з’явиться безпечна можливість розпочати роботи, наша команда одразу займеться відновленням зв’язку.
    Дякуємо за ваше терпіння та розуміння ❤️
    Бережіть себе та близьких.
    
    
    >! 💔 **Unfortunately, we have an important announcement.**
    
    As a result of another Russian attack, our **network switching equipment was damaged**. Because of this, our subscribers currently have no Internet access at the following addresses:
    
    📍 Valerii Lobanovskyi Avenue
    📍 Kudriashova Street
    📍 Ernsta Fedora Street
    📍 Novhorod-Siverska Street
    📍 Metropolitan Vasyl Lypkivskyi Street
    📍 Ushynskoho Street
    
    We understand how important it is to stay connected, especially at times like this. Unfortunately, we are currently unable to begin restoration work because **special services are working at the site**, so access to the equipment is temporarily impossible.
    
    🙏 As soon as it is safe to begin the restoration work, our team will immediately start working to restore the connection.
    
    Thank you for your patience and understanding. ❤️
    
    Please take care of yourselves and your loved ones.
    

    FAUST/Fast.net - ІНТЕРНЕТ провайдер/оператор зв,

    УВАГА!
    Після прильоту клятих москальських ракет/дронів в Солом'янському районі Києва:
    - пошкодження і часткова відсутність сервісів в районах:
    Голосіївському (Героїв Оборони, Виставкова) - ВІДНОВЛЕНО
    ------------------
    Солом'янському (Батиєва гора, Освіти, Кривоноса) - роботи, будуть проводиться тільки завтра (через обмеження доступу до місця прильоту)...
    ——————
    також не працюють наші номери 067-401-3929, 099-331-5331, але можете писати на них у Вайбер і Телеграм
    
    >! ⚠️ **ATTENTION!**
    
    Following the impact of the damn Moscow rockets/drones in Kyiv's **Solomianskyi district**:
    
    There has been damage and partial service disruption in the following areas:
    
    **Holosiivskyi district**
    (Heroiv Oborony, Vystavkova) — **RESTORED**
    
    ---
    
    **Solomianskyi district**
    (Batiieva Hora, Osvity, Kryvonosa) — restoration work will only be carried out **tomorrow**, due to restricted access to the site of the strike.
    
    ---
    
    Our phone numbers **067-401-3929** and **099-331-5331** are also currently not working.
    
    However, you can still message these numbers through **Viber and Telegram**.
    

    KIEVNET Network,

    Dear Subscribers,  
    
     Please be advised of an emergency situation in the KIEVNET network.   As a result of a hostile attack, one of our data centers powering a portion of the network has been damaged. Due to a lack of power supply, subscribers in the central part of the city may temporarily experience internet service disruptions.   Our teams are working on the situation, and we will post additional updates regarding the restoration of service as soon as possible.   
    
    Thank you for your understanding! ❤️
    Together we are stronger!
    

    I think this is gonna take longer to repair.

  • @itzsenu said:
    Domonet,

    💔 На жаль, маємо важливе повідомлення.
    Унаслідок чергової російської атаки було пошкоджено наше комутаційне обладнання. Через це наразі відсутній доступ до Інтернету у наших абонентів за адресами:
    📍 просп. Валерія Лобановського
    📍 вул. Кудряшова
    📍 вул. Ернста Федора
    📍 вул. Новгород-Сіверська
    📍 вул. Митрополита Василя Липківського
    📍 вул. Ушинського
    Ми розуміємо, наскільки важливо залишатися на зв’язку, особливо зараз. На жаль, поки що не можемо розпочати відновлювальні роботи — на місці працюють спеціальні служби, тому доступ до обладнання тимчасово неможливий.
    🙏 Щойно з’явиться безпечна можливість розпочати роботи, наша команда одразу займеться відновленням зв’язку.
    Дякуємо за ваше терпіння та розуміння ❤️
    Бережіть себе та близьких.
    
    
    >! 💔 **Unfortunately, we have an important announcement.**
    
    As a result of another Russian attack, our **network switching equipment was damaged**. Because of this, our subscribers currently have no Internet access at the following addresses:
    
    📍 Valerii Lobanovskyi Avenue
    📍 Kudriashova Street
    📍 Ernsta Fedora Street
    📍 Novhorod-Siverska Street
    📍 Metropolitan Vasyl Lypkivskyi Street
    📍 Ushynskoho Street
    
    We understand how important it is to stay connected, especially at times like this. Unfortunately, we are currently unable to begin restoration work because **special services are working at the site**, so access to the equipment is temporarily impossible.
    
    🙏 As soon as it is safe to begin the restoration work, our team will immediately start working to restore the connection.
    
    Thank you for your patience and understanding. ❤️
    
    Please take care of yourselves and your loved ones.
    

    FAUST/Fast.net - ІНТЕРНЕТ провайдер/оператор зв,

    УВАГА!
    Після прильоту клятих москальських ракет/дронів в Солом'янському районі Києва:
    - пошкодження і часткова відсутність сервісів в районах:
    Голосіївському (Героїв Оборони, Виставкова) - ВІДНОВЛЕНО
    ------------------
    Солом'янському (Батиєва гора, Освіти, Кривоноса) - роботи, будуть проводиться тільки завтра (через обмеження доступу до місця прильоту)...
    ——————
    також не працюють наші номери 067-401-3929, 099-331-5331, але можете писати на них у Вайбер і Телеграм

    >! ⚠️ **ATTENTION!**
    
    Following the impact of the damn Moscow rockets/drones in Kyiv's **Solomianskyi district**:
    
    There has been damage and partial service disruption in the following areas:
    
    **Holosiivskyi district**
    (Heroiv Oborony, Vystavkova) — **RESTORED**
    
    ---
    
    **Solomianskyi district**
    (Batiieva Hora, Osvity, Kryvonosa) — restoration work will only be carried out **tomorrow**, due to restricted access to the site of the strike.
    
    ---
    
    Our phone numbers **067-401-3929** and **099-331-5331** are also currently not working.
    
    However, you can still message these numbers through **Viber and Telegram**.
    

    KIEVNET Network,

    Dear Subscribers,  
    
     Please be advised of an emergency situation in the KIEVNET network.   As a result of a hostile attack, one of our data centers powering a portion of the network has been damaged. Due to a lack of power supply, subscribers in the central part of the city may temporarily experience internet service disruptions.   Our teams are working on the situation, and we will post additional updates regarding the restoration of service as soon as possible.   
    
    Thank you for your understanding! ❤️
    Together we are stronger!
    

    I think this is gonna take longer to repair.

    Do we have some info about Vsys ?

  • @Smith42 said:
    I'm surprised people still use V-sys in any capacity. Especially after that default judgement on the US lawsuit, its a matter of time the feds get their grip on the owners and they're just going to give up all client data and make a run for it. Seen it way too many times before. $42 million is no joke and is enough to catch the attention of the FBI eventually.

    How many offices does the FBI have in Ukraine? Do you think this is a priority?

    I moved everything out of there months ago. There are honestly better and cheaper alternatives for DMCA proof. Ukraine isn't even offshore technically, its still part of EU

    It's not.

    and they have admitted to me that they would forward DMCA complaints at their Ukraine location too.

    Sure, forward. So fucking what? What one actually cares about is the action they take if they're ignored.

  • tentortentor Member, Host Rep

    I don't think it is an appropriate thread to discuss DMCA enforceability

  • @notacat said:
    Vsys has begun to respond to tickets it seems.

    Did they reply? Where did you get that information?

  • vsys

    We would like to provide a direct update on the current situation in Kyiv.
    As a result of yesterday’s attack, both data centers in Kyiv where our infrastructure is located were directly hit.
    Based on the information currently available to us, most servers inside the data halls have survived.
    However, we do not yet have physical access to the facilities and therefore cannot retrieve or relocate the equipment.
    Our team is in continuous contact with the data center personnel and is closely monitoring the situation.
    As soon as access becomes possible and we receive verified information about the infrastructure's condition and next recovery steps, we will update you immediately.
    We understand how critical this situation is for your operations and will keep you informed as developments occur.

  • They will not come back for a very looong time.

  • Vsys :

    Unfortunately, we are still cannot provide an estimated time of restoration (ETR) at the moment.
    We are closely monitoring the situation and will provide an update as soon as more information becomes available.
    Thank you for your patience and understanding.

  • We were scammed. If you don't have a backup, tough luck you'll have to start from scratch.

  • MikeAMikeA Patron Provider, Veteran
    edited September 24

    Terrible that these server providers are impacted by the terrorist attacks. Seems like most will be ok in the long run since most equipment seems to be fine at least. For everyone affected, cut them some slack.

  • @pawntruw said:
    We were scammed. If you don't have a backup, tough luck you'll have to start from scratch.

    https://vsys.host/legal/term-of-service
    "Force Majeure:

    Virtual Systems shall not be held responsible for any delay or failure in performance of a Service or any part of this Agreement to the extent such delay or failure is caused by: fire; flood; earthquake; the elements; lightning; explosion; war; act of terrorism; strike; embargo; government requirement; civil or military authority; act of god or nature; inability to secure materials or transportation facilities; act or omission of carriers or suppliers (other than the Virtual Systems itself); acts or failures to act of any governmental authority; computer viruses or worms; DDOS attacks, DNS spoofing attacks and/or other hacking attacks; termination or temporary unavailability of any computer hardware or software, server, or network on which the Virtual Systems’ Services are located or maintained or through which the Virtual Systems’ Services are provided, and nonavailability of any permits, licenses and/or authorizations required by governmental authority or any other causes beyond its reasonable control. "

  • The owner of URDN mentioned:

    "The facility which was attacked yesterday hosts many other things besides a datacenter and there is no real evidence that it was attacked specifically because of having a datacenter."

    No clue if that's accurate.

    I'm going to get a VPS from them shortly, but for once I think I'll be using monthly billing...

  • edited 12:21AM

    @UserUk said:
    Hiiii can I ask if someone had some answer in the ticket about Vsys please ? I’m still waiting to know.. It’s been 24h im waiting for an answer ahah.. 😅

    Your server got struck by a drone. It exploded. It is gone. Probably.

  • I wrote a message and received a reply, but it was the same as what the other users received.

    Hello.
    Our engineers are still working to resolve the aftermath of the power outage.

    Unfortunately, we cannot provide the backup at this moment, as the server is still without power. As soon as your server is restored and accessible, we will notify you immediately.

    We sincerely apologize for the ongoing inconvenience and understand how critical this situation is for your business. We are doing everything we can to restore service as quickly as possible

  • Zen32Zen32 Member

    Vsys :

    Hello,

    Thank you for your message, and we understand how important this data is to your business.

    Our technical team is currently working to restore access to the affected infrastructure. We are making every reasonable effort to restore access as soon as technically possible. At this time, however, we are unable to provide a confirmed recovery timeline or guarantee that the data will be recovered. We will provide more information as soon as it becomes available.

    We have already set up a replacement VPS in Amsterdam for your svrxona server. No additional payment is required, and the billing date will remain the same as for your current service. You will receive the access details via email shortly.

    We have also noticed that you have another affected VPS in Ukraine, dvxmeva. Would you like us to set up a replacement VPS in Amsterdam for that as well? Please also let us know if you need the data from that VPS.

    Rest assured that you will not be charged for the period during which your services were unavailable due to the incident, and your billing will be adjusted accordingly.

    --

    Best regards,

    VSYS Hosting Support Team

  • NekoparaNekopara Member

    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Thanked by 1oloke
  • kerbero21kerbero21 Member

    @Nekopara said:
    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Have you requested anything specific via a support ticket?

  • NekoparaNekopara Member

    @kerbero21 said:

    @Nekopara said:
    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Have you requested anything specific via a support ticket

    i wanted poland, but they said its not possible to choose

  • kerbero21kerbero21 Member

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:
    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Have you requested anything specific via a support ticket

    i wanted poland, but they said its not possible to choose

    What I mean is, if you've ordered something, I've been told they still don't have access to the data center.

  • NekoparaNekopara Member

    @kerbero21 said:

    @Nekopara said:

    @kerbero21 said:

    @Nekopara said:
    my ITLDC vps got moved to germany this night, same IP and no dataloss

    Have you requested anything specific via a support ticket

    i wanted poland, but they said its not possible to choose

    What I mean is, if you've ordered something, I've been told they still don't have access to the data center.

    its a yearly UA vps with them that was down because of russian drone attack

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