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VSYS Ukraine down?

All my IPs in VSYS Ukraine are completely down right now. Anyone knows what's going on?

Thanked by 2Noah2002 oloke
«1

Comments

  • Same with me from last 1 hour.

  • olokeoloke Member, Host Rep
  • @Noah2002 said:
    Same with me from last 1 hour.

    Did support reply to you yet?

    Looking at the traceroute, the network seems completely unreachable.

  • There was a drone strike on at least one DC, multiple local internet providers in Kyiv report network being down. Looks like one of large IXs was hit.

  • olokeoloke Member, Host Rep

    They put up announcement in their WHMCS ( https://vsys.host/serverstatus.php ).
    For reference; neither of those prefixes belong to them, they look pretty random.
    Their actual prefix is not visible in DFZ right now.

    We are currently experiencing a power outage at our data center, which is affecting service availability.

    Service Impact:

    If your service or IP address belongs to any of the affected subnets listed below, your service is impacted and most likely unreachable at this time:

    • 5.11.57.0/24
    • 5.12.1.0/24
    • 5.12.2.0/24
    • 5.12.3.0/24
    • 5.134.173.0/24
    • 5.137.49.0/24
    • 5.137.50.0/24
    • 5.137.57.0/24
    • 1.208.115.0/24
    • 1.218.48.0/22
    • 1.230.121.0/24
    • 1.239.78.0/23
    • 28.0.104.0/24
    • 38.226.244.0/23
    • 76.97.112.0/23
    • 76.97.114.0/24
    • 76.97.122.0/23
    • 76.97.124.0/24
    • 76.119.31.0/24
    • 85.66.91.0/24
    • 95.66.210.0/24
    • 95.128.248.0/23
    • 12.86.116.0/24
    • 12.86.118.0/23
    • 13.111.148.0/24
    • 13.111.149.0/24
    • 13.111.150.0/24
    • 13.111.152.0/23

    Current Status:

    • All emergency teams have been engaged and are actively working to identify the cause and restore power and services as quickly as possible.
    • We are closely monitoring the situation and will provide an update as soon as more information becomes available.

    We sincerely apologize for the inconvenience caused by this unscheduled disruption. Further updates will be posted directly to this notice as soon as more information or an estimated time of restoration (ETR) becomes available.

  • olokeoloke Member, Host Rep
    edited September 23

    @antreides said:
    There was a drone strike on at least one DC, multiple local internet providers in Kyiv report network being down. Looks like one of large IXs was hit.

    Indeed, ITLDC, ntup-net also appear to be offline since similar timeframe.

    https://t.me/utels/1131
    https://www.pravda.com.ua/eng/news/2026/09/23/8054712/
    https://ua.news/en/war-vs-rf/u-kiievi-pislia-ataki-rf-po-data-tsentru-vinikli-pereboyi-z-internetom
    https://unn.ua/en/news/internet-disruptions-are-possible-in-kyiv-due-to-russian-shelling-providers

  • Several DC in UA was destroyed. What reason keep your data there?

  • @jenkki said:
    Several DC in UA was destroyed. What reason keep your data there?

    All that is illegal elsewhere ;)

  • kukara4kukara4 Member, Patron Provider
    edited September 23

    Literally few days ago DeNovo was hit too.

    Thanked by 2tentor oloke
  • Anyone have an idea on the ETR (Estimated Time of Restoration) for the affected racks? Some of my servers that happened to be on unaffected power lines are still up, but the ones in the dead zone are completely offline. Wondering if VSYS gave any internal updates on whether it's a quick breaker reset or a major power infrastructure issue

  • "Today, 23 September 2026, at 11:10 EEST (08:10 UTC), our UA1/UA2 locations became unavailable following a russian attack on civilian infrastructure.

    According to preliminary reports from datacenter staff, the equipment appears to be undamaged. However, we do not yet have an estimated time for bringing it back online and restoring services. As soon as further information becomes available, we will publish an update on our Status Page (https://status.itldc.com/incident/188)."

    Thanked by 3oloke tentor buggedout
  • I think DC is destroyed

  • jenkkijenkki Veteran
    edited September 23

    Data centers are used as part of the military infrastructure. They'll go out of chat very quickly.

  • @Nekopara said: appears to be undamaged

    Yeah, of course. Nothing's happening. Nobody just wants to work. Only if there's no electricity, but nothing works

  • @tangying said: Anyone have an idea on the ETR (Estimated Time of Restoration) for the affected racks?

    Obviously, nobody knows.

  • jenkkijenkki Veteran
    edited September 23

    @tangying said: ETR (Estimated Time of Restoration)

    When pigs starts flying.

  • @jenkki said:

    @tangying said: ETR (Estimated Time of Restoration)

    When pigs starts flying.

    Is it up?

  • @Obelous said: Is it up?

    When cancer whist on mountain.

  • You got backups right?

  • Mine at friendhosting is also down. They are with ITL , physically at the G50 data center

  • angstromangstrom Moderator, Veteran

    @jenkki

    Unless you have something helpful or useful to say here, which you apparently don't, please refrain from commenting in this thread

  • Take backup and move out.

  • angstromangstrom Moderator, Veteran

    @jenkki said:
    Take backup and move out.

    Please make sure that this was your final comment in this thread

  • @tangying said: Did support reply to you yet?

    I got only below reply from vsys:

    Dear Customer,

    We are currently experiencing a power outage at our data center, which is affecting service availability.

    All emergency teams have been engaged and are actively working to identify the cause and restore power and services as quickly as possible.

    We are closely monitoring the situation and will provide an update as soon as more information becomes available.

    We sincerely apologize for the inconvenience and appreciate your patience and understanding.

  • @Noah2002 said:

    @tangying said: Did support reply to you yet?

    I got only below reply from vsys:

    Dear Customer,

    We are currently experiencing a power outage at our data center, which is affecting service availability.

    All emergency teams have been engaged and are actively working to identify the cause and restore power and services as quickly as possible.

    We are closely monitoring the situation and will provide an update as soon as more information becomes available.

    We sincerely apologize for the inconvenience and appreciate your patience and understanding.

    Same here, got the exact same reply.

  • ObelousObelous Member
    edited September 23

    Also affected, from what I can see:

    • ishosting.com
    • hyperhost.ua
    • isplevel.com
    • hosting.international
    • xserver.cloud
    • 3v-host.com
    • hostlife.net
    • vpshive.net
  • FXXK...NO BACKUP :'(

  • how to activate the disaster recovery plan?

  • @Obelous said:
    Also affected, from what I can see:

    • ishosting.com
    • hyperhost.ua
    • isplevel.com
    • hosting.international
    • xserver.cloud
    • 3v-host.com
    • hostlife.net
    • vpshive.net

    Do you think Njalla is also affected by this, if they are in ukraine?
    Their website is down and isitdownrightnow.com says its been down for 22 hours

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