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MXRoute yay or nay?

So I like using MXroute, and unpopular opinion, but I like the new update removing Directadmin. It makes it easier to set up, at least for me. However, I don't like the fact that it's vibecoded. It has that soulless, vibecoded look, especially their main page. I also had another issue in the past where I couldn't access my email for a few days, if I remember correctly but that wasn't that bad.

Besides that, I love MXroute and how much they hate spam. But my main issue with it is Jarland... I'm just somewhat scared about the stability and trustworthiness of this service due to his personality and short temperedness. Will it exist in the next 10 years? Or will something worse happen, like what happened below, and somehow fuck everything up?

https://www.reddit.com/r/selfhosted/comments/1sfaclb/popular_email_host_mxroute_tried_to_get_me_fired/

So that's why I wanted to ask, any other alternatives to MXroute with the following requirements?

  • Preferably less than or equal to $10/year. Lower the better.
  • Been in the game for some time.
  • Reputable.
  • Good spam filters.
  • Considerably fast at receiving emails.

Or should I just stay with MXroute?

I already know Namecrane is an option, but I'm looking for other recommendations :)

Thanked by 1host_c
«134

Comments

  • forestforest Member
    edited September 6

    My understanding is that he can be very hot-headed, but I don't think he's going to just shut down his email service. The worst danger is him blocking certain services that he has a beef with (e.g. no customers of AVS ISP are able to receive invoice notifications to mxroute because jar wanted to harm AVS ISP's business). But the service will probably last.

  • eh, as long as it works. i don't mind it. other then SMTP sending is borked, more of a inbox ig

    Thanked by 2s0n1c netomx
  • mustafamw3mustafamw3 Member, Patron Provider, LIR

    If you mainly need SMTP for sending mail, I’d recommend Amazon SES. It’s very cheap, reliable, and has good deliverability.

    If you only have one domain and just need normal email hosting, you could also look at Zoho’s free plan.

    Thanked by 1s0n1c
  • The issue is it is pretty niche area and there are not too many faces in it. @NameBig is probably an alternative but he is pretty new. And then cranemail. And usual big guys like SES, Oracle and a few others.

    Thanked by 1NameBig
  • @forest said:
    My understanding is that he can be very hot-headed, but I don't think he's going to just shut down his email service.

    Yep, bit hot headed, can bite when presented bait, but he’s also super passionate about what he’s doing and he really appears in it for the long haul. If it works and if you budget is under $10 a year, then I’d stick with it.

    Make backups along the way if you have any concerns. If you’re with MX Route you have your own domain/email address, so worse comes to worse you can always migrate to something else without too much pain.

    Thanked by 3rpqu yoursunny s0n1c
  • When namecrane opened their eu server i moved to them. Mostly because I got one of the lifetime accounts and my mxroute account was coming to a renewal.

    But i would happily move back to mxroute. I found their service to be excellent and it will take about three years for the move to namecrane to pay off.

    Thanked by 1s0n1c
  • I recommend Namecrane. I’ve purchased the lifetime plan, and everything is working fine so far. Customer service responds quickly! The only minor issue is that the sending speed is a bit slow, but it’s acceptable!

    Thanked by 1s0n1c
  • @s0n1c said: However, I don't like the fact that it's vibecoded

    I don't mind using AI as a development tool but my god the front page is unreadable

  • DPDP Administrator, The Domain Guy

    Well, MXroute is his baby, and he cares about it enough to keep it going for as long as he possibly can.

    Yes, he can be hot-headed at times, but he's also very passionate about the service and what he delivers.

    Personally, I don't see MXroute going away anytime soon.

    Of course, don't take my word for it :smiley:

    That's just my opinion.

    Thanked by 2host_c s0n1c
  • daviddavid Veteran

    +1 for MXroute. I use it for outgoing only (personal), and host my own incoming.

  • LeviLevi Veteran

    The route is good service for the price.

    Thanked by 2host_c s0n1c
  • DupondtDupondt Member
    edited September 6

    From what I've seen, I would concur with the opinion that MXRoute is probably not going anywhere. Clientele looks big enough that it's worth keeping it running and owner seems invested and engaged.

    I can't comment on his disagreements and arguments with other people, other than that it has so far had zero impact on the quality of the services for me.

    Thanked by 1s0n1c
  • rpqurpqu Member
    Thanked by 1WyvernCo
  • cloudblastcloudblast Member, Patron Provider

    There are many many more professional alternatives online than MXRoute, maybe is because they are abused constantly that they enforce some non-logical rules and immediate bans for absolute no reason.

    So if you don't wanna wake up in the morning with a suspended account for no reason, avoid MXRoute.

  • @cloudblast said: There are many many more professional alternatives online than MXRoute

    I notice you have said it many times but yet have never provided a list of those 'alternatives'. Wanna do it here?

    Thanked by 1tzuli
  • LeviLevi Veteran

    @cloudblast said:
    There are many many more professional alternatives online than MXRoute, maybe is because they are abused constantly that they enforce some non-logical rules and immediate bans for absolute no reason.

    So if you don't wanna wake up in the morning with a suspended account for no reason, avoid MXRoute.

    No there is not for given price. The crane is unreliable and the rest is way more expensive than route.

  • zedzed Veteran

    @s0n1c said: Or should I just stay with MXroute?

    thought this was a bait post tbh. my cheap mxroute account is still live but i haven't decided yet whether to renew. i'm not currently using it. i moved a couple domains back to google and the rest to @TNAHosting (crane under the hood iirc).

    i'm pretty confident in jar's abilities to get my mail where it's supposed to go but i'm less confident he won't have a fit over something i say someday and i'll have a mess to deal with on short notice.

    i just need my mail delivered in both directions without interference, others may have fancier requirements.

    Thanked by 1s0n1c
  • blip1945blip1945 Member
    edited September 6

    I still got my sub running but not actively using it because hes too trigger happy on blackholing into oblivion any network or asn. Looking at the subreddit, rackspace is the latest one. Sure some network can be more abusive than others but at most I'm fine if my mail provider set a manual higher spam score for that particular network or asn so incoming mail from that network would be delivered into spam and I'd be able to check and further deal myself via sieve filter etc. Being a nanny to outright decided on my behalf what network or asn I'd want to receive mail from and need to specifically ask for address whitelisting and shit is not how I'd want my provider to be.

    Thanked by 1s0n1c
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    We are a MXRoute customer for over 1 year.

    I only saw the admin panel twice, once when we payed and bought the service and set it up, second time was when we payed the yearly recurring invoice, and that is it.

    We had 0 problems with the service, literally I have to search where the fuq I saved the account password.

    From my point of view, the service proved by @jar is AAA+, as for how he is on a personal level, I could not care less, that is he's business, I care how my service works, not how the CEO behaves, I am not marrying the guy for god's sake.

    I love the Tesla 3 MK3 Performance model, I might actually get one, yet I utterly hate Elon Musk.

    Whatever you read and see on forums or on the net on a best day is usually 5% from the real truth.

    You guys buy a and pay for a service or wish to take home the CEO? asking for a friend :D

    Cheers!

    Thanked by 2s0n1c anakara
  • yoursunnyyoursunny Member, IPv6 Advocate

    No IPv6 so nay.

    But we are clutching the $3/3y plan.

    Thanked by 2brueggus s0n1c
  • VoidVoid Member

    Are you ready for your new job and email provider ?

    Thanked by 2nikio WyvernCo
  • @host_c said: I could not care less, that is he's business, I care how my service works, not how the CEO behaves, I am not marrying the guy for god's sake.

    I love the Tesla 3 MK3 Performance model, I might actually get one, yet I utterly hate Elon Musk.

    Whatever you read and see on forums or on the net on a best day is usually 5% from the real truth.

    You guys buy a and pay for a service or wish to take home the CEO? asking for a friend

    I care when it impacts the service. I don't want an email provider that blocks stuff based on personal beef, same with my car.

    They can say whatever they want as long as it doesn't impact my service. One recent example is 1Password, I don't really care what they did because it doesn't impact my service at all.

    Thanked by 2s0n1c tzuli
  • AndreixAndreix Host Rep, Veteran

    We shall not buy from LET traitors!

    Thanked by 1yoursunny
  • AndreixAndreix Host Rep, Veteran

    @s0n1c said:
    So I like using MXroute, and unpopular opinion, but I like the new update removing Directadmin. It makes it easier to set up, at least for me. However, I don't like the fact that it's vibecoded. It has that soulless, vibecoded look, especially their main page. I also had another issue in the past where I couldn't access my email for a few days, if I remember correctly but that wasn't that bad.

    Besides that, I love MXroute and how much they hate spam. But my main issue with it is Jarland... I'm just somewhat scared about the stability and trustworthiness of this service due to his personality and short temperedness. Will it exist in the next 10 years? Or will something worse happen, like what happened below, and somehow fuck everything up?

    https://www.reddit.com/r/selfhosted/comments/1sfaclb/popular_email_host_mxroute_tried_to_get_me_fired/

    So that's why I wanted to ask, any other alternatives to MXroute with the following requirements?

    • Preferably less than or equal to $10/year. Lower the better.
    • Been in the game for some time.
    • Reputable.
    • Good spam filters.
    • Considerably fast at receiving emails.

    Or should I just stay with MXroute?

    I already know Namecrane is an option, but I'm looking for other recommendations :)

    If you're fine with US and that's really a personal email (aka no spam or bulk newsletters), I can give you a 5GB slice for free. :)

    DM me.

    Thanked by 1s0n1c
  • @Andreix said: If you're fine with US

    When non-US?

  • AndreixAndreix Host Rep, Veteran

    @JohnFilch123 said:

    @Andreix said: If you're fine with US

    When non-US?

    I can do non-US, but Europe is more expensive than basically everything nowadays. So I can't do free or near-free there.
    A 5 GB mail account would be at around 12 EUR/y special LET price (ex. VAT, if applicable).

  • @Andreix said: A 5 GB mail account would be at around 12 EUR/y special LET price

    This is fine since I have got my own mail stack, so will be using it as smtp relay. Where in EU?

  • bustersgbustersg Veteran
    edited September 6

    mxroute customer since 2016... yes 10 years.
    for me, i follow these 2 philosophy:

    1. cheapest deals (e.g. 7/yr), offline 1-3 outage/year but provider still responsive to solve issue = Hug tightly (e.g. Mxroute)

    2. cheap deals (e.g. 10-30/yr), rarely offline and provider ticketing is always on the ball = Put in my pants for safekeeping (e.g, Greencloud)

    Thanked by 1s0n1c
  • AndreixAndreix Host Rep, Veteran

    @JohnFilch123 said:

    @Andreix said: A 5 GB mail account would be at around 12 EUR/y special LET price

    This is fine since I have got my own mail stack, so will be using it as smtp relay. Where in EU?

    Main is Frankfurt, but we have a - quite dense - cluster of delivery agents in multiple EU locations: DE, NL, FR, BG, IE.
    We also use 3rd party relays exclusive as fallback in our main infra fails; ideally should never take that route. I can also disable the fallback per domain or per main user.

    Thanked by 2JohnFilch123 rpqu
  • For those that don’t need it for production, I think it’s great. From the perspective of a business though I have chosen other providers. This was primarily due to the owners PR and public perception in recent times.

    Thanked by 2s0n1c WyvernCo
This discussion has been closed.