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DE:AD:BA:BE:DE:AD
Order Number is: 1579907440
You guys seem a bit unreasonable, and raging in here probably just motivates the attacker to keep the attack up. A large and sophisticated carpet bombing attack against customers running a bunch of different services would be quite difficult to defend against in the first place, and a VPS provider charging like 1 euro / month obviously won't be able to throw many resources at mitigating it. Getting the Backbone Direct and GSL NOCs involved and building custom filters is already more than I'd have expected from a hosting provider selling services at this budget range.
If your ISP is under a DDoS attack that they can't mitigate effectively, the only reasonable thing to do is to activate your disaster recovery plan using hot standby servers (aka idlers here) or hourly / daily billed machines and wait for things to settle down. After the event you can then decide if you want to migrate away, or ask for refunds, etc. But any sensible SLA will say no compensation for outages caused by DDoS attacks anyway.
Disabling ipv6 temporary solves the network drop problem
hopefully this motivates attacker to attack through ipv4
@DeluxHost
My Z-series server absolutely inaccessible during this continuous drama more than week rn. Cant access my vps from my home isp and few other locations via other hostings vps. VNC barely works and freezes often. I can access my vps via ssh from one of my other vps but it's freezes and stucks exactly like via VNC. That's embarassing, lol.
God bless im not currently running any sensitive services on it.
Must assume that's massive Deluxhost fail with all this ddos attacks and other issues. Wonder can they ever fix that in anyway.
@DeluxHost can you please add the offered freebie? Thank you.
The edge of my seat is becoming rather uncomfortable...
IPv4:
IPv6:
Curious what the "great news" would be.
Why offering a new Series while the old one is dead with a lot of i/o errors and read-only file system? Offer N - N-1 is down. I agree even with 1vcpu 1ram and 5Gb working vps instead of 2/1/20 dead vps
Mine too. I ran important service in there, but fortunately i always setup a failover server in case something like this happening, and my bad luck it's really happened
My servers haven't been responding or are experiencing significant outages for a week now. When will my servers actually be up and running?
There's apparently no hope that their hosting will work anymore?
Today we were promised great news for everyone. It's unlikely we've been deceived. So we're looking forward to it.
For the last few days it gradually getting better for my instance. Right now even both ipv4 and ipv6 works. With packet drops tho.
Either way issues is inevitable until DDoS will be stopped or mitigated enough (second is least likely).
Think about it as a natural disaster, such as a tornado, which you can only wait out.
No one knows how long the tornado will last, but usually it's not that long.
Well, my servers have been down for a week. So far, they haven't given me any concrete steps to resolve the issue—all they've given me are promises, and I don't trust this company anymore.
It's already third time for the last year with similar downtime. Don't worry it will finish in a few days. Previous downtimes was a week ± few days, this time a little bit more, but I want to believe it will finish soon.
Hi!
I'm sorry, I'm just a beginner. Please do explain me, what does this very intensive network trafic mean, while I don't use these servers?
My server has been totally down for 3 daya. It startes with a loss of ipv6, now Ipv4. THREE DAYS. No updates. Your ticketing syatem will not allow me to even update my ticket, nor will it allow me to open a,new ticket. You set the status to "answrred", but have not resolved a damn thing. My ticket
Is QBN-624669. Please get this server back up,so I can move my content off your hardware. Service had been very good up until this point, but this is totally unacceptable. I would not necommend DeluxHost to anyone based on this level of cuatomer service.