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RackNerd forced DC migration, refused prorated refund.
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agree. I honestly didn’t expect they would remove services from DC02. It was probably one of the best datacenter locations they offered. i do not understand their decision.
Normally, I wouldn’t even renew service for such a long period of time. it's cheap and i kept it for years. i trust them and i do not think too much.
actually should just give option to OP to refund whatever left or extend OP's DC3 VPS.
i myself deploy 3-node(vps) cluster using greencloud sg-dc1 and sg-dc2, not the best scenerio but im ok. thus for example, if 1 day provider down to sg-dc1 only, i will too look for 2nd provider for high availability. im sure OP has his reasons for different DC deployment, could be for backups, fallback or high availability zones.
i asked them in ticket at first if they can refund to original payment method. no account credit.
they say no. and later keeping say they already give me an option. that is they refund to the account credit.
That's like.
I said do not give me shit.
They still give me shit.
and said it's what I asked.
Must I take it?
I don’t really want to say much more about this. I also hope the matter can end here.
And yes. I never put all eggs in one basket.
Actually, it’s quite common for businesses to migrate their servers.
i don't think so bro.
But you ARE asking for special treatment.
Yeah, I'll agree with that.
However, in terms of what providers generally permit customers to do, this is exceptional.
Not a single person has claimed you've said anything like either of these 2 things.
Being hyperbolic doesn't strengthen your case.
It's not your fault, however I also understand Racknerd's position. They were forced to suddenly exit a facility, they will have no way of refunding payments to the original method after the end of the refund window. And they've offered you a refund in credits.
I understand that you're saying you don't want a refund in credits, because you're upset now, but equally you were happy with your DC-03 server before so why is that suddenly totally unusable for you now?
All this fuss over a $10/y server? Even if you pre-paid for 3 years (which seems particuarly stupid when Racknerd don't typically increase prices anyway), it's a lot of fuss over nothing.
And for the record, I too had my server moved from DC-02 to DC-03, and I too liked it for routes to China, and I can guarantee I have significantly more Racknerd credits than you. But it is what it is, I'll spend it on something else. Causing a fuss isn't going to get that routing back for you.
Yeah, while I do see price differences on their various specials/deals, the specs vary so I assume if I mathed it up, it's all the the same base cost for cpu/mem/storage. Though that's for new services... In the last 5-ish years I've had services from them, it has always been the same price to renew.
you mean refund to origin payment method?
other platform....come on!
i have said many times. i do not want keep 2 dc03 service...........................
and where shows i say i was happy with dc03?
and i never put all egg into one basket...........................
and dc02 is better than dc03. that's truth...
all i do is ticket and a post to express how i think.
sorry i went to far. bro.
it's no human right here.
again, i just express what i think. as customer, i can do nothing.
The money itself is small, but you can’t stop people from speaking up about it. Are we supposed to just keep our mouths shut?
Some of the things you guys say are really strange. I honestly don’t know where you got those stupid conclusions from.
Some people just say stupid things without even bothering to look at the sentences properly. That’s exactly why I felt the need to clarify it again today.
The matter is already over. Just stop here.
I'm sure love me some hPM0VEu7rXjBoSpZCu6ycOpg846CUKXg.webp
seems you mean the screenshot for dc02. yes. it's better.
Oh, so that's what it is.
This a perfectly reasonable request for a refund tbh. Just refund and forget about it
Exactly! Racknerd's TOS (which you accepted) clearly says that they per default do not offer refunds. Therefore, asking for a a refund is asking for special treatment.
It's amazing that it took you 6 pages to figure this out.
Yes. As I said before, very few payment providers permit retailers sending money back to a customer after the refund window, that's why so many companies give credit instead outside of the refund window.
What are you saying here? You claimed people had said lots of things about you that they hadn't, which just makes your arguments even weaker. You haven't provided any evidence that people are saying the things you claim they're saying.
In the OP, you wrote:
Why would you buy a DC-03 server as well and keep it renewed as well, if you weren't happy with it?
Sure, it was. There is no DC-02 now though. Nobody has DC-02. The choice is DC-03 in LA, or move to another city.
It's fine to express what you think, but don't you think it's interesting that nobody agrees with you and rather than wondering why, you're still making a massive fuss over a $10/y server?
Is your bleating going to magic DC-02 back into existence?
Which ones? Because so far, I haven't seen any posts saying the things you say that other people are saying you said. Are you talking about other things that you've imagined we've said that are strange, or things that people have actually said that are strange?
Which sentences haven't I looked at properly?
And yet, here we are...
what the meaning for the eveidence? you can put them into jail? if you want, i can send you!
... you are so stupid.......
my first vps is dc02. i renewed it to 2028.
another vps from them is dc03. i bought it this year. it's terrible to use...
i do not get your conclusion......
.......
but none of your bussiness.bro. i can express what i think
......so stupid...........
as i said, Some of the things you guys say are really strange. I honestly don’t know where you got those stupid conclusions from.
i don't want to waste time to reply. ......so stupid... stop your stupid comment.
What? "Provide the evidence" means show us where people are saying all the things you say they're saying. Nothing to do with jail. It means show us that you're not just making stuff up.
You said you bought the DC-03 to support them.
Again. WHICH THINGS are we saying that are "really strange"?
You can stop replying any time you want. I'm pathologically hard wired to continue wanting to point out flaws in stupid arguments to the idiots that make them.
@tommyren
Let's think about a case, what if they didn't migrate, but change DC02's route to a worse one, the same as DC03. Do you still think you have the right to ask for refund?
so what can this help?
actually, i do not have to show you everything, you are FBI?
...........
i said,
"I purchased a VPS in their Los Angeles DC02 location and prepaid/renewed the service through 2028.
Recently, RackNerd informed customers that DC02 would be shut down and migrated everyone to DC03.
i already separately purchased another DC03 service from them. to support them.
So now I effectively lost the DC02 service I paid for, and ended up with two DC03 services instead — which is not what I originally purchased.
I requested a prorated refund or account credit for the remaining prepaid value of the original DC02 service, since RackNerd can no longer provide the service/location I originally bought."
you are too stupid to read english. use translator please!!!
buy their service is not to support them. and this mean i rewed dc03 to 2028?
????
so stupid. speaking without using your pig brain.
like your sentences......
Because you’re the weird and stupid one yourself here.
The moment you can’t defend your argument, you start calling people “idiots.” Pretty entertaining, honestly.
Please stop making these ridiculous comments. I’m also done replying to your repeated nonsense.
so they did it? no sir. many stupid comments including yours.
@rcy026 , six pages and they still haven't figured it out
@skorous and everyone
due to they do not refund to origional payment method. they transfered my service to san jose.
whatever. this is over. this is over. this is over. i can do nothing.
do not keep leaving any stupid words, and pretending to be smart... and make more pages...
Stop here!
Cool story, but no, this doesn't back up your lies.
You specifically made the following claims, which I called out as bullshit, and you have still been unable to show that anybody said the things you say they did:
Nobody said these things. You're lying.
Exactly. You said you bought the DC-03 to support them.
That's rich from non-native English speaker who not only struggles with spelling but also struggles with facts and reality.
You actually said you bought it to support them. YOU. YOU WROTE THIS.
I see, the standard MJJ "I've lost so I'm going to resort to insults" behaviour. Do you really think insulting me is going to suddenly make me agree with you?
Haha. So, you must agree that you're making flawed and stupid arguments.
Of course you are. I can't imagine you'll ever provide any proof of people saying all the nasty mean things that you said they said. I'll remind you again of your claims:
You’re just as stupid as this guy. maybe you are more stupid. You clearly have no idea what you’re talking about and started making dumb comments without even reading properly.
i never asked to migrate to DC03 or San Jose. Whether it’s San Jose or DC03, their ticket requests to migrate there got rejected — that has nothing to do with me. Stop speaking nonsense.
i do not have to show everything to you stupid!
i did not renewed dc03 to 2028. i renewed dc02 to 2028. due to i already have dc03. i do not want another dc03. such a pig head. and i did not say i am happy wirg dc03. fuck off.
so stupid.
do not keep leaving any stupid words, and make more pages...
dang bro, looks like they screwed u over. Guess I won't be doing any biz with racknerd.
6 pages of MJJ drama, my goodness
Stop here!> @JohnFilch123 said:
due to they do not refund to origional payment method. they transfered my service to san jose.
whatever. this is over. this is over. this is over. i can do nothing.
do not keep leaving any words, and make more pages...@all
Stop here!
I do know what I'm talking about. I'm calling you out for lying.
Again I'll repeat, you claimed this:
I simply asked you to show us where these things were said. You can't, because you were lying.
I never said you did. If you disagree, you can quote the post where you think I said that.
Sure, and you can keep calling me stupid, but until you actually back up your claims, it looks like you're just lying.
Can't you see the screenshot? They said it was me. so they fail to request to migrate to dc03 or san jose. That's why I'm clarifying it again today.
What's more, What's the meaning of lying?
Is this godforsaken thread still going? @OP how many millions did you invest into Racknerd to make it worth that amount of your time?