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Could sales please help follow up Ticket #HYZ-395533.
It has been unresolved for several days due to the IPv6 issue.
Please help push this with the technical team. Thank you.
@DeluxHost, do you have any timeline to restock STORAGE-1 or STORAGE-2 ?
End of the month maybe
Sorry for the delay, i can check it soon
invoice #2203-3123-2026 +1gb ram?
There is such a thing, it's true
Order Number: 6930047795
+1 vCore , please if possible, thank you!
Hello, please see my ticket Ticket #FGC-233098...I dont' know what can I do....
Invoice #22787 +1 vcore?
Bumping my bonus request from 10 days ago. I can't open a ticket via dashboard because I have one on hold since Nov 25 (NVMe migration).
Order Number: 7347232689
Preference if available: +1 vCore
Order Number: 6256078453
Order Number: 7639056686
+1 vCore each would be very much appreciated as bonus.
Order Number: 8676674302
+1GB RAM would be very much appreciated as bonus.
Many thanks in advance!
For anyone having problems, unfortunately our DC is currently dealing with power issues. We are awaiting their response regarding an incident that occurred a few minutes ago.
The situation remains problematic.
We are protesting because half of our servers are still unreachable, I'm really sorry but unfortunately there is not much we can do in situations like this.
There will be more information as soon as possible
Please answer my Ticket #DIM-178709.
@DeluxHost Would you mind looking at refund ticket #OTI-110586
Thanks for the update
Is this still relevant?
Are freebies still available?
Order Number: 4909354659
Hello and Happy Easter everyone! Even though it's a bit late 😂
we wanted to let you know that starting today, our team will be answering all your tickets again. If you haven't received your freebies, please open a ticket and they will be given to you. You probably missed out.
Ticket #RCD-722044 - help me cancel the invoice#22390
I have already cancelled my x-3 server, but invoice #22390 is still showing as overdue. Could you please help me cancel this invoice?
Ticket GXB-368279 - one of my servers went down after a power outage, and I can't extend the other one because your payment system doesn't work properly!
Order No 2259109309 would love a freebie
I just got STORAGE-2, so far so good ... very smooth process btw, from registration, order, payment, etc, until the server up and running. Will continue to play and test.
@DeluxHost, am I still eligible for a free bonus, hopefully can get +1 vCore. Order number is 8323084415
My VPS is currently stuck, showing dozens of I/O Errors on the console. In your panel, it says you are currently applying "performance and stability improvements" and some machines may require a reboot.
It would be very nice to be informed about such maintenance work beforehand, such that I can shutdown my machine instead of repairing the filesystem afterwards.
Hello,
Regarding what you described, there should actually be a notice both in the customer area and on our status page. It seems that only 10% of our customers were affected during maintenance, but a reboot quickly fixes everything.
We apologize for the inconvenience, it was not expected
@DeluxHost, thank you for the deal! May I have +1 core as a bonus? Order Number: 7193808055
The description of T-1 in this topic indicates a 20 GB disk. When I start making an order, I see only 10 GB of disk.
Order Number: 3711489199
10GB Network port if available, please.
Thank you very much!
Order number: 7506792199
10gb port
Thanks!