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Port upgrade up to 10G please
order number 4246516898
I didn't see the bonus. Could you check it?
Order Number: 8593174463 (Invoice #23373)
+1GB RAM would be very much appreciated as bonus.
Many thanks in advance!
Order Placed #8946817692
would appreciate +1gb ram -tx
Order Number: 7989617968
ram appreciated 
Order Number: 2949811916
Thank you
Hi did the datacenter compensation applied to every server or we have to open a ticket?
Just grabbed a VPS. Order ID: 5403394739. Thanks!
any plan to restock the T-1?
Order number: 4317969319.
W-1 has decent performance for that price.
Order 6718652116. Hope for extra RAM or a core. Thanks!
Hey @DeluxHost , 24hrs+ from ticket opening, all is ok with your support?
Order Number: 5367110644
My VPS is showing as suspended in the control panel screen, I haven’t received any email or anything about this??? I am trying to open a ticket but can’t because of two already open tickets.
I am not able to close existing open tickets, the panel takes me to login screen again when I click on close.
@DeluxHost please help…
They get auto-closed in 72 hours
Of no reply on the ticket
@DeluxHost - is there any update on the freebie? I don't see any change, but maybe I am also just blind. If possible +10GB on the main drive would be nice! Thank you
I think they said to make a ticket if you were missed. They got back to me pretty quickly.
Order ID: 9820347710
10G port upgrade please.
I saw you restocked so
Order Number: 9558093907
+1 GB RAM or Port upgrade up to 10G Pretty Please. Thank You
I opened a ticket on April 14 because the HDD performance was extremely slow random reads were only around 0.02–0.1 MB/s (roughly 6–30 IOPS) with very high latency, so even simple file access felt sluggish. After sharing benchmarks, support confirmed on April 17 that the performance was below expected and said they would move me to a less loaded node.
That never actually happened.
The performance stayed poor for over two weeks, and the VPS was barely usable the entire time. On April 29 I asked for a refund since the issue hadn’t been resolved, and on May 3 the ticket was simply closed without any fix or response to the refund request.
Support replies were polite, but nothing was really resolved in the end.
Hi,
Sorry for the experience, we’re aware that some storage nodes have performance issues like the ones you described.
We’re working on a major upgrade, and storage performance will be significantly improved by the end of this month or early June. In the meantime, we’re moving affected VPS to better-performing nodes where possible.
Apologies as well for the lack of follow-up on your previous ticket.
Let me know if you'd like us to review your case for compensation.
.
Order Number: 4490452366
+1 GB RAM or +1 vCore Pretty Please. Thank You
Hello.
My VPS is stopped and cannot boot.
IPv4: 85.208.9.135
When I press Boot, the task is cancelled with this error:
"The system failed to respond to the action request. Further attempts are likely to be cancelled until the system is responding normally. Try again in five minutes."
Please check the host node / hypervisor and start the VPS manually.
Do not rebuild the server, please only boot/recover it.
I purchased a VPS from you over two months ago. Tonight, I am unable to log in to my VPS again. I have already reinstalled the system, but the issue persists – I still cannot log in.
This is the second time this has happened. Your service has proven to be unreliable.
@millo
If you bought T series they are down atm.
T, X and Y down @DeluxHost
Everything back up again, maintenance next week expected.
https://deluxhost.net/nl/status
Let the countdown till the next incident start cause it's always something every 2 months.
It was back up again for like 10 minutes, now everything is down again.
Still my VPS crashes about every 10 minutes (I/O error on rootfs). After 5 reboots I am worried that the file system will be damaged at some point.
Since the status pages does not mention any more outages, when will the Y-nodes recover as well?
Thanks!