Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

Velox media under new management

1110111113115116184

Comments

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @VeloxMedia said:

    @NotFoundException said:

    @VeloxMedia said:

    @NotFoundException said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @tfgp99 said:

    @dedicados said:
    congratulations, you give him good ideas:

    _As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

    Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

    We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

    Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

    Eric Banks
    Velox Media inc.
    301 Grant Street
    Pittsburgh, PA 15219_

    He knows how to send emails? Im surprised!

    I didn't get a mail so... Time is ticking... Yet... He'd need to up his game as there's some legal issues with this mail regarding EU customers.

    He probably doesn't care though.

    Why would you need an email? You're already a customer that bought service today remember.

    Some could ask you a similar question. Why are you not transparent? What do you have to hide?

    What am I not transparent about?

    You're not actively communicating outside LET and Discord. There is no official annoucement or anything. Who knows how many people don't even know, you own their servers

    Did you not just see someone post the email we sent? Whats the issue?

    Lol

  • @Saragoldfarb said:

    @jsg said:

    @Saragoldfarb said:

    @dedicados said:
    congratulations, you give him good ideas:

    _As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

    Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

    We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

    Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

    Eric Banks
    Velox Media inc.
    301 Grant Street
    Pittsburgh, PA 15219_

    Sorry @jsg

    Upside... I'm paying more than that so yeh...

    FWIW: Current status of my account and VPS:

    • I received no such email, in fact no email at all from @VeloxMedia during the past few days and up to this minute
    • I can login to the client panel
    • my VPS still is up and running and uninterrupted
    • The panel says (verbatim copy): "Next Due Date Saturday, September 23rd, 2028". So it seems that they'll let my VPS run its full period (3 yrs).

    Of course that's only the current situation and might change, but so far I'm happy to say "Thank you Eric/VeloxMedia for keeping my VPS alive and for actually providing support!

    Btw, my intention for this post is mainly to give @forest some hope. It seems that Eric does have and applies the "friend foe" discrimination as I hinted a few pages ago. I sincerely wish you good luck with your VPS!

    If so he somehow is using illegally obtained PII to match let accounts against clients.

    Another legal mess you dont want to get into.

    Sigh....

    Or he's just cancelling all the deals that were sold on LET threads. I don't think he needs to attach account info from LET to account info on VeloxMedia to be able to look through his services for sales titled "LET megathread 2025 promo" or something.

  • jsgjsg Member, Resident Benchmarker

    @Saragoldfarb and a few others

    Do you really still believe that basically spamming this thread and vaguely threatening will somehow magically achieve to make Eric do as you wish?

    Sorry but this whole clusterfuck gets increasingly ridiculous.

    Mark my words: you will not succeed. Eric will continue to do as he sees fit!
    And frankly, I can't disagree with him. Yes, even if I'd lose my VPS, which remember, Eric at least so far provides for free!

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @forest said:

    @Saragoldfarb said:

    @jsg said:

    @Saragoldfarb said:

    @dedicados said:
    congratulations, you give him good ideas:

    _As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

    Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

    We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

    Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

    Eric Banks
    Velox Media inc.
    301 Grant Street
    Pittsburgh, PA 15219_

    Sorry @jsg

    Upside... I'm paying more than that so yeh...

    FWIW: Current status of my account and VPS:

    • I received no such email, in fact no email at all from @VeloxMedia during the past few days and up to this minute
    • I can login to the client panel
    • my VPS still is up and running and uninterrupted
    • The panel says (verbatim copy): "Next Due Date Saturday, September 23rd, 2028". So it seems that they'll let my VPS run its full period (3 yrs).

    Of course that's only the current situation and might change, but so far I'm happy to say "Thank you Eric/VeloxMedia for keeping my VPS alive and for actually providing support!

    Btw, my intention for this post is mainly to give @forest some hope. It seems that Eric does have and applies the "friend foe" discrimination as I hinted a few pages ago. I sincerely wish you good luck with your VPS!

    If so he somehow is using illegally obtained PII to match let accounts against clients.

    Another legal mess you dont want to get into.

    Sigh....

    Or he's just cancelling all the deals that were sold on LET threads. I don't think he needs to attach account info from LET to account info on VeloxMedia to be able to look through his services for sales titled "LET megathread 2025 promo" or something.

    I have proof he does.

  • MainfrezzerMainfrezzer Member
    edited January 10

    @VeloxMedia said:

    @Mainfrezzer said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @forest said:

    @Saragoldfarb said:

    @tfgp99 said:

    @schrauger said: I'm still in the discord, so here's a screenshot for you :-)

    That was after she was timed out.
    Only @VeloxMedia can tell us who added it.
    I can confirm the sticker is still there.

    So now he's hosting my intellectual property?

    I imagine Discord has a ToS that states that anything you upload to them becomes their intellectual property.

    Then he better stop bitching about the dump.

    I'm not talking about IP I'm talking about GDPR. completely different. User's can upload their own data into discord as they're in charge of their own privacy rights, but once you stole their data and took it and posted it on your companies server below you violated their GDPR right as you have their data without their permission. PII info like photos and names/addresses and such as people post invoices and such.

    We've already had one person who have claimed their invoice number was on here and used incorrectly

    https://v.yur.mom/

    You're capable of writing better fiction.

    Pretend to try at least, someone posted an invoice number in a discord full of users but now someone outside of that server must have done something?

    I'll give it a 3/10

    Maybe they'll post on here. Their account got terminated and they're not happy

    Heres a real invoice number of a host present here on LET

     #1604
    

    Do something. GO

    Thanked by 2Saragoldfarb ralf
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @jsg said:
    @Saragoldfarb and a few others

    Do you really still believe that basically spamming this thread and vaguely threatening will somehow magically achieve to make Eric do as you wish?

    Sorry but this whole clusterfuck gets increasingly ridiculous.

    Mark my words: you will not succeed. Eric will continue to do as he sees fit!
    And frankly, I can't disagree with him. Yes, even if I'd lose my VPS, which remember, Eric at least so far provides for free!

    No I don't.... But if you come knocking down my door, steal my money... I'm not gonna let you walk.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Mainfrezzer said:

    @VeloxMedia said:

    @Mainfrezzer said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @forest said:

    @Saragoldfarb said:

    @tfgp99 said:

    @schrauger said: I'm still in the discord, so here's a screenshot for you :-)

    That was after she was timed out.
    Only @VeloxMedia can tell us who added it.
    I can confirm the sticker is still there.

    So now he's hosting my intellectual property?

    I imagine Discord has a ToS that states that anything you upload to them becomes their intellectual property.

    Then he better stop bitching about the dump.

    I'm not talking about IP I'm talking about GDPR. completely different. User's can upload their own data into discord as they're in charge of their own privacy rights, but once you stole their data and took it and posted it on your companies server below you violated their GDPR right as you have their data without their permission. PII info like photos and names/addresses and such as people post invoices and such.

    We've already had one person who have claimed their invoice number was on here and used incorrectly

    https://v.yur.mom/

    You're capable of writing better fiction.

    Pretend to try at least, someone posted an invoice number in a discord full of users but now someone outside of that server must have done something?

    I'll give it a 3/10

    Maybe they'll post on here. Their account got terminated and they're not happy

    Heres a real invoice number of a host present here on LET

     #1604
    

    Do something. GO

    Double bandwidth please!

  • @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

  • ralfralf Member
    edited January 10

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @ralf said:

    @VeloxMedia said:
    If their service is active and they chargeback without popping a ticket telling us then yes it's marked as fraud. If they tell us then no. If we terminate the account then no.

    Idk why this is so complicated I've already explained this. The system checks for active service and if there's a chargeback it'll terminate the service then file a fraud. If we terminate the service then it's not active...

    You keep asking the same questions then get upset I don't keep answering them. Then complain you don't have time. You're not very good at time management. No wonder why you charge so little and still don't have time to deal with actual problems

    No, that's all good. Thanks for confirming that is still your policy.

    @VeloxMedia
    Can you please answer these last 2 questions? You skipped a page past them, so I presume you must have overlooked them.

    Can you confirm again whether you believe these people filing chargebacks are or are not your customers?

    Final question, one that I haven't asked before...
    If you terminate the service of someone who bought one of these deals and hasn't read this thread or discord, and then they chargeback because the service was terminated without any notifications, do you believe that to be fraud as well?

    You're too busy remember.

    Yes, I'm about to finish up for the day, so it'd be nice to know these answers before I go.

    The people filing these chargebacks for the LET deals - are they your customers? I believe you previously said you don't consider them to be.

    Why would someones service be terminated without notification? Even when we terminate or suspends them it notifies them.

    OK, so you're going to send them an e-mail confirming that the service is being terminated. That's good news, at least they will know what's happening. When that happens, and they file a chargeback, do you plan to report them all as fraud?

    How many times do I have to keep explaining the same thing over again?

    Just once. You haven't ever answered the second question. This is the third time now that I've asked it, but you still haven't answered it. It's quite a simple question:

    When you cancel the services of the customers that joined under Lewis, and they file a chargeback, do you plan to report them all as fraud?

    I keep explaining the process. you just don't understand it. Why is it so hard for you to understand. Re-read the 110 pages for your answers you seek

    You have never answered this question because I have never asked it before (although this is the fourth time now you have failed to answer it). There are no answers to be found in previous pages.

    Previously you have said you have marked everybody as fraud if they did a chargeback but hadn't informed you.

    If want to know what happens after you cancel all of the LET users who bought while Lewis was selling, and who you don't consider customers. When you cancel their services, a significant number will probably chargeback due to the cancelled contract with Lewis. Do you plan to flag all of those chargebacks as fraud.

    A simple yes or no is sufficient.

    I've explained in great detail how the process works on how we are noticed if a chargeback occurs and if it's marked fraud or not. Done this multiple times.

    You keep asking the same questions in different ways that are all explained by the simple process. So if you're confused please review all 110 pages and pull all my info I've already given then compile it, because it's in there multiple times.

    For the fifth time, a simple yes or no is sufficient.

    NOT WHAT HAS HAPPENED BEFORE, in around a week's time after you have cancelled all of the LET users who bought while Lewis was selling, and who you don't consider customers. When you cancel their services, a significant number will probably chargeback due to the cancelled contract with Lewis. In fact, you have just advised them to do so.

    You have previously stated that you have an automatic script that flags EVERY chargeback as fraud. WILL YOU flag all of those chargebacks as fraud?

    A simple yes or no is sufficient.

    Please cite everything I said about this. Where did I say I flag EVERY chargeback as fraud? you aren't very good at comprehension it seems

    It would take too long to cite every post where you talked about this. One such example is here: https://lowendtalk.com/discussion/comment/4709557/#Comment_4709557

    You said that you flagged every user who didn't notify you about chargebacks as fraudulent.

    But in any case, as I made clear in big capital letters, what you did in the past isn't important. I'm asking what you are going to do with the people who chargeback after you cancel their services, given that you have just told them to chargeback.

    It's not a trick question, I just want to hear that tell us that you are not going to punish anybody who leaves.

    Because as you previously made clear, you have been flagging these chargebacks as fraud, even though you don't think their you're customers, and even after you asked them to charge back, seemingly just because you want to cause trouble for the customers. https://lowendtalk.com/discussion/comment/4709504/#Comment_4709504

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff.

    So for the sixth time, a simple yes or no is sufficient.

    NOT WHAT HAS HAPPENED BEFORE, in around a week's time after you have cancelled all of the LET users who bought while Lewis was selling, and who you don't consider customers. When you cancel their services, a significant number will probably chargeback due to the cancelled contract with Lewis. In fact, you have just advised them to do so.

    You have previously stated that you have an automatic script that flags EVERY chargeback as fraud if they haven't notified you beforehand. WILL YOU flag all of those chargebacks as fraud?

    A simple yes or no is sufficient.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Saragoldfarb said:

    @forest said:

    @Saragoldfarb said:

    @jsg said:

    @Saragoldfarb said:

    @dedicados said:
    congratulations, you give him good ideas:

    _As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

    Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

    We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

    Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

    Eric Banks
    Velox Media inc.
    301 Grant Street
    Pittsburgh, PA 15219_

    Sorry @jsg

    Upside... I'm paying more than that so yeh...

    FWIW: Current status of my account and VPS:

    • I received no such email, in fact no email at all from @VeloxMedia during the past few days and up to this minute
    • I can login to the client panel
    • my VPS still is up and running and uninterrupted
    • The panel says (verbatim copy): "Next Due Date Saturday, September 23rd, 2028". So it seems that they'll let my VPS run its full period (3 yrs).

    Of course that's only the current situation and might change, but so far I'm happy to say "Thank you Eric/VeloxMedia for keeping my VPS alive and for actually providing support!

    Btw, my intention for this post is mainly to give @forest some hope. It seems that Eric does have and applies the "friend foe" discrimination as I hinted a few pages ago. I sincerely wish you good luck with your VPS!

    If so he somehow is using illegally obtained PII to match let accounts against clients.

    Another legal mess you dont want to get into.

    Sigh....

    Or he's just cancelling all the deals that were sold on LET threads. I don't think he needs to attach account info from LET to account info on VeloxMedia to be able to look through his services for sales titled "LET megathread 2025 promo" or something.

    I have proof he does.

    What are you talking about? what proof? lets see it. Why just state random things without proof.

    Everything is labelled where its purchased from

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @VeloxMedia said:

    @Saragoldfarb said:

    @forest said:

    @Saragoldfarb said:

    @jsg said:

    @Saragoldfarb said:

    @dedicados said:
    congratulations, you give him good ideas:

    _As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

    Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

    We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

    Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

    Eric Banks
    Velox Media inc.
    301 Grant Street
    Pittsburgh, PA 15219_

    Sorry @jsg

    Upside... I'm paying more than that so yeh...

    FWIW: Current status of my account and VPS:

    • I received no such email, in fact no email at all from @VeloxMedia during the past few days and up to this minute
    • I can login to the client panel
    • my VPS still is up and running and uninterrupted
    • The panel says (verbatim copy): "Next Due Date Saturday, September 23rd, 2028". So it seems that they'll let my VPS run its full period (3 yrs).

    Of course that's only the current situation and might change, but so far I'm happy to say "Thank you Eric/VeloxMedia for keeping my VPS alive and for actually providing support!

    Btw, my intention for this post is mainly to give @forest some hope. It seems that Eric does have and applies the "friend foe" discrimination as I hinted a few pages ago. I sincerely wish you good luck with your VPS!

    If so he somehow is using illegally obtained PII to match let accounts against clients.

    Another legal mess you dont want to get into.

    Sigh....

    Or he's just cancelling all the deals that were sold on LET threads. I don't think he needs to attach account info from LET to account info on VeloxMedia to be able to look through his services for sales titled "LET megathread 2025 promo" or something.

    I have proof he does.

    What are you talking about? what proof? lets see it. Why just state random things without proof.

    Everything is labelled where its purchased from

    Just read back your own post and you'll piece it together.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

    pop a ticket requesting your data being deleted. problem solved

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

    pop a ticket requesting your data being deleted. problem solved

    As a client... Just wondering how you obtained my data in the first place?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @ralf said:

    @VeloxMedia said:
    If their service is active and they chargeback without popping a ticket telling us then yes it's marked as fraud. If they tell us then no. If we terminate the account then no.

    Idk why this is so complicated I've already explained this. The system checks for active service and if there's a chargeback it'll terminate the service then file a fraud. If we terminate the service then it's not active...

    You keep asking the same questions then get upset I don't keep answering them. Then complain you don't have time. You're not very good at time management. No wonder why you charge so little and still don't have time to deal with actual problems

    No, that's all good. Thanks for confirming that is still your policy.

    @VeloxMedia
    Can you please answer these last 2 questions? You skipped a page past them, so I presume you must have overlooked them.

    Can you confirm again whether you believe these people filing chargebacks are or are not your customers?

    Final question, one that I haven't asked before...
    If you terminate the service of someone who bought one of these deals and hasn't read this thread or discord, and then they chargeback because the service was terminated without any notifications, do you believe that to be fraud as well?

    You're too busy remember.

    Yes, I'm about to finish up for the day, so it'd be nice to know these answers before I go.

    The people filing these chargebacks for the LET deals - are they your customers? I believe you previously said you don't consider them to be.

    Why would someones service be terminated without notification? Even when we terminate or suspends them it notifies them.

    OK, so you're going to send them an e-mail confirming that the service is being terminated. That's good news, at least they will know what's happening. When that happens, and they file a chargeback, do you plan to report them all as fraud?

    How many times do I have to keep explaining the same thing over again?

    Just once. You haven't ever answered the second question. This is the third time now that I've asked it, but you still haven't answered it. It's quite a simple question:

    When you cancel the services of the customers that joined under Lewis, and they file a chargeback, do you plan to report them all as fraud?

    I keep explaining the process. you just don't understand it. Why is it so hard for you to understand. Re-read the 110 pages for your answers you seek

    You have never answered this question because I have never asked it before (although this is the fourth time now you have failed to answer it). There are no answers to be found in previous pages.

    Previously you have said you have marked everybody as fraud if they did a chargeback but hadn't informed you.

    If want to know what happens after you cancel all of the LET users who bought while Lewis was selling, and who you don't consider customers. When you cancel their services, a significant number will probably chargeback due to the cancelled contract with Lewis. Do you plan to flag all of those chargebacks as fraud.

    A simple yes or no is sufficient.

    I've explained in great detail how the process works on how we are noticed if a chargeback occurs and if it's marked fraud or not. Done this multiple times.

    You keep asking the same questions in different ways that are all explained by the simple process. So if you're confused please review all 110 pages and pull all my info I've already given then compile it, because it's in there multiple times.

    For the fifth time, a simple yes or no is sufficient.

    NOT WHAT HAS HAPPENED BEFORE, in around a week's time after you have cancelled all of the LET users who bought while Lewis was selling, and who you don't consider customers. When you cancel their services, a significant number will probably chargeback due to the cancelled contract with Lewis. In fact, you have just advised them to do so.

    You have previously stated that you have an automatic script that flags EVERY chargeback as fraud. WILL YOU flag all of those chargebacks as fraud?

    A simple yes or no is sufficient.

    Please cite everything I said about this. Where did I say I flag EVERY chargeback as fraud? you aren't very good at comprehension it seems

    It would take too long to cite every post where you talked about this. One such example is here: https://lowendtalk.com/discussion/comment/4709557/#Comment_4709557

    You said that you flagged every user who didn't notify you about chargebacks as fraudulent.

    But in any case, as I made clear in big capital letters, what you did in the past isn't important. I'm asking what you are going to do with the people who chargeback after you cancel their services, given that you have just told them to chargeback.

    It's not a trick question, I just want to hear that tell us that you are not going to punish anybody who leaves.

    Because as you previously made clear, you have been flagging these chargebacks as fraud, even though you don't think their you're customers, and even after you asked them to charge back, seemingly just because you want to cause trouble for the customers. https://lowendtalk.com/discussion/comment/4709504/#Comment_4709504

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff.

    So for the sixth time, a simple yes or no is sufficient.

    NOT WHAT HAS HAPPENED BEFORE, in around a week's time after you have cancelled all of the LET users who bought while Lewis was selling, and who you don't consider customers. When you cancel their services, a significant number will probably chargeback due to the cancelled contract with Lewis. In fact, you have just advised them to do so.

    You have previously stated that you have an automatic script that flags EVERY chargeback as fraud if they haven't notified you beforehand. WILL YOU flag all of those chargebacks as fraud?

    A simple yes or no is sufficient.

    no i've stated how this works dozens of times

  • @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

    pop a ticket requesting your data being deleted. problem solved

    But that puts my server termination on myself. Big difference of being customer-requested termination and provider-forced termination. There's a huge difference there.

    I signed up for a multi year agreement. If I requested termination early, I wouldn't expect a refund. If a provider pushed me out, I would.

    Thanked by 2Saragoldfarb tentor
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

    pop a ticket requesting your data being deleted. problem solved

    But that puts my server termination on myself. Big difference of being customer-requested termination and provider-forced termination. There's a huge difference there.

    I signed up for a multi year agreement. If I requested termination early, I wouldn't expect a refund. If a provider pushed me out, I would.

    then wait for your cancellation email

  • @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

    pop a ticket requesting your data being deleted. problem solved

    But that puts my server termination on myself. Big difference of being customer-requested termination and provider-forced termination. There's a huge difference there.

    I signed up for a multi year agreement. If I requested termination early, I wouldn't expect a refund. If a provider pushed me out, I would.

    then wait for your cancellation email

    Please do not cancel everyone. I am happy with the service I have and would rather not lose it without refund, and @jsg is as well.

  • @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

    pop a ticket requesting your data being deleted. problem solved

    But that puts my server termination on myself. Big difference of being customer-requested termination and provider-forced termination. There's a huge difference there.

    I signed up for a multi year agreement. If I requested termination early, I wouldn't expect a refund. If a provider pushed me out, I would.

    then wait for your cancellation email

    Or, you can stop dangling your "non"-customers and be upfront and timely with what you're doing. If you're going to cancel us, then cancel us. Give us the notification so we can file proper and timely chargebacks and move on with our lives.

    It shouldn't be up to how Eric is feeling that day.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Saragoldfarb said:

    @VeloxMedia said:

    @ralf said:

    @AlteredParadox said:

    @x0x0x said:

    @AlteredParadox said:
    but i thought his LET account was in the hands of andrew from legal!?!

    Andrew from legal department, Eric from illegal department. They work hand in hand.

    Didn't we have the FBI at somepoint too!?

    Yeah, IIRC they recommended Eric extort customers for $2500/m each to keep using their $4/y server, or something like that. I don't think anybody wanted to do that and so the FBI lost interest.

    The DC ended up paying it. Instead of us absorbing the costs we're moving services off them and onto our own DC.

    It's another case where LET just caused pain for the DC and themselves as now they're stuck with a high bill and losing us as a client, and we're moving most of our services from them to our hardware. Forcing users to change locations.

    What dc?

    Again, what DC?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:

    @VeloxMedia said:

    @serycodes said:
    I don't know whether to be happy or sad that I didn't get an email...

    All in phases 100 or so a day. No point in doing it at once.

    Can you send them out a little faster? My chargeback window closes soon.

    I'd hate to file a chargeback prior to receiving an official notification and be accused of fraud by a fine company such as yourself, you know.

    pop a ticket requesting your data being deleted. problem solved

    But that puts my server termination on myself. Big difference of being customer-requested termination and provider-forced termination. There's a huge difference there.

    I signed up for a multi year agreement. If I requested termination early, I wouldn't expect a refund. If a provider pushed me out, I would.

    then wait for your cancellation email

    Or, you can stop dangling your "non"-customers and be upfront and timely with what you're doing. If you're going to cancel us, then cancel us. Give us the notification so we can file proper and timely chargebacks and move on with our lives.

    It shouldn't be up to how Eric is feeling that day.

    And yet it is. I've made this 100% clear since day one.

    Are you in the EU/UK? We're only required to notify/delete those within 30 days.

    Thanked by 1Saragoldfarb
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Saragoldfarb said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @ralf said:

    @AlteredParadox said:

    @x0x0x said:

    @AlteredParadox said:
    but i thought his LET account was in the hands of andrew from legal!?!

    Andrew from legal department, Eric from illegal department. They work hand in hand.

    Didn't we have the FBI at somepoint too!?

    Yeah, IIRC they recommended Eric extort customers for $2500/m each to keep using their $4/y server, or something like that. I don't think anybody wanted to do that and so the FBI lost interest.

    The DC ended up paying it. Instead of us absorbing the costs we're moving services off them and onto our own DC.

    It's another case where LET just caused pain for the DC and themselves as now they're stuck with a high bill and losing us as a client, and we're moving most of our services from them to our hardware. Forcing users to change locations.

    What dc?

    Again, what DC?

    California

    Thanked by 1Saragoldfarb
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @VeloxMedia said:

    @Saragoldfarb said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @ralf said:

    @AlteredParadox said:

    @x0x0x said:

    @AlteredParadox said:
    but i thought his LET account was in the hands of andrew from legal!?!

    Andrew from legal department, Eric from illegal department. They work hand in hand.

    Didn't we have the FBI at somepoint too!?

    Yeah, IIRC they recommended Eric extort customers for $2500/m each to keep using their $4/y server, or something like that. I don't think anybody wanted to do that and so the FBI lost interest.

    The DC ended up paying it. Instead of us absorbing the costs we're moving services off them and onto our own DC.

    It's another case where LET just caused pain for the DC and themselves as now they're stuck with a high bill and losing us as a client, and we're moving most of our services from them to our hardware. Forcing users to change locations.

    What dc?

    Again, what DC?

    California

    Where in CA? Just so I can check it out before ordering?

  • ralfralf Member

    @dedicados said:
    congratulations, you give him good ideas:

    _As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

    Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

    We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

    Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

    Eric Banks
    Velox Media inc.
    301 Grant Street
    Pittsburgh, PA 15219_

    For what it's worth, I initially looked at this and thought that Eric deserved some praise for at least partially complying with the law for the first time in this thread. And then I re-read this, and realised that he doesn't once mention GDPR. This isn't actually the reason why he's sending this out. It's not about complying with the law, it's about ditching the customers he always wanted to ditch.

    There will be a lot of people who suffer from this, unable to get a refund at all, because chargebacks are only an option for a subset of users who paid by credit card or paypal.

    I hope that this is actually being sent to every customer brought over from Lewis' company, because there would be many other EU and UK citizens as pre-existing customers, and he will not be fulfilling his obligations under GDPR legislation until he has informed them of the transfer of their PII to his new company and asked them to accept the new conditions. This is a necessary requirement because he has stated that these are Lewis' customers and not his, and so this transfer of PII requires consent because that transfer of PII was not permitted by the previous privacy policy.

    By only deleting purchasers of the deals advertised on LET, it is clear that he is actually just implementing the plans he first described back on December 23rd on his 5th post while in control of the LET account:

    @VeloxMedia said:
    This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.

    As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.

    Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...

    Just laying the cards on the table here

    and further elaborated on an hour or so later:

    @VeloxMedia said:
    Yes definitely. The problem is there has to be some way to break even or ability to make a profit. Otherwise there's no point. If I shut everything down and walk away I'll have a merry christmas and live a very happy life and not a thought ever again about VeloxMedia.

    I'd lose more than anyone else here as I've already spent a couple grand just keeping the servers running, and will be spending a few more grand in the next few days. I'm the only one here that's losing right now. Everyone's servers are up and running, Lewis is off living life free and clear, and I'm paying the bills trying to make it work.

    I'm not really sure why so many seem to be against me here.

    He has done the exact thing he was planning to do 3 weeks ago - cancel every service that he believes was sold at too low a price (arguing that they are not customers), while retaining every customer of a service that was sold at a price where he can make a profit. These are somehow still his customers.

    This is the outcome he always wanted. The only thing dragging this out for 3 weeks has achieved is trying to make it look like he was forced into this. He wasn't, this was very clearly his intention all along.

    And along the way, he has filed false fraud claims against any customers leaving via chargeback, despite him actually telling people that was what they should do. He also insisted that they were not his customers, and yet found it necessary to flag transactions that he was therefore not party to as fraudulent.

    Even now, after telling everybody their services will be cancelled, after six times of asking the simple YES/NO question of whether he will file fraud claims against everyone whose service has just been cancelled, and he's told to chargeback. His reply "no i've stated how this works dozens of times" (https://lowendtalk.com/discussion/comment/4711166/#Comment_4711166) For refence, that question directly quoted in line two of the many cases where he has described how the flags people for fraud if they don't contact him, even though they aren't his customers.

    That's right, even after giving people the boot, he still wants to cause those customers pain when they try to get their money back unless they crawl up to him and beg permission to leave. These are people he has stated over and over that he doesn't believe to be his customers.

    So, in summary so far:

    • Eric has done exactly what he described his intentions to be on December 23rd, in his fifth post. He has only eliminated people who purchased plans advertised on LET because they don't make him enough money.
    • He has retained all the profitable customers, many of whom are EU and UK citizens, but refuses to inform them of their right to not consent to him using their PII, and so he is still breaking the law.
    • He has fraudulently misused Stripe's fraud reporting tool against innocent customers, mostly from LET.

    I guess it's time to summon @DP, @angstrom and maybe @jbiloh given that this was a very targeted attack solely against people who bought the deals advertised on LET.

    I would also suggest that everybody starts their chargeback as soon as possible, if your purchase method permits, using his announcement as justification. That's really exactly what he always wanted, especially if Lewis will be footing the bill for these refunds, but if your service will be terminated anyway, probably sooner rather than later will work out best for you.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @DP @angstrom @jbiloh

    The exit scam is coming into fruition.

  • forestforest Member
    edited January 10

    As pissed as I am about the whole situation, I still don't think it's an exit scam per se, even if the effective result is identical. That is, I don't think he would have deleted all the LET servers if he wasn't goaded into doing so by people "daring" him to do it. Still a scummy situation, but I don't believe it was intended from the start. That's my only nitpick. Still need mods to weigh in on the situation, of course.

  • an exit scam with extra steps

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @ralf said:

    @AlteredParadox said:

    @x0x0x said:

    @AlteredParadox said:
    but i thought his LET account was in the hands of andrew from legal!?!

    Andrew from legal department, Eric from illegal department. They work hand in hand.

    Didn't we have the FBI at somepoint too!?

    Yeah, IIRC they recommended Eric extort customers for $2500/m each to keep using their $4/y server, or something like that. I don't think anybody wanted to do that and so the FBI lost interest.

    The DC ended up paying it. Instead of us absorbing the costs we're moving services off them and onto our own DC.

    It's another case where LET just caused pain for the DC and themselves as now they're stuck with a high bill and losing us as a client, and we're moving most of our services from them to our hardware. Forcing users to change locations.

    What dc?

    Again, what DC?

    California

    Where in CA? Just so I can check it out before ordering?

    We're not accepting orders for that DC as we're closing it down

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @VeloxMedia said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @ralf said:

    @AlteredParadox said:

    @x0x0x said:

    @AlteredParadox said:
    but i thought his LET account was in the hands of andrew from legal!?!

    Andrew from legal department, Eric from illegal department. They work hand in hand.

    Didn't we have the FBI at somepoint too!?

    Yeah, IIRC they recommended Eric extort customers for $2500/m each to keep using their $4/y server, or something like that. I don't think anybody wanted to do that and so the FBI lost interest.

    The DC ended up paying it. Instead of us absorbing the costs we're moving services off them and onto our own DC.

    It's another case where LET just caused pain for the DC and themselves as now they're stuck with a high bill and losing us as a client, and we're moving most of our services from them to our hardware. Forcing users to change locations.

    What dc?

    Again, what DC?

    California

    Where in CA? Just so I can check it out before ordering?

    We're not accepting orders for that DC as we're closing it down

    Where's your own dc then?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @ralf said:

    @dedicados said:
    congratulations, you give him good ideas:

    _As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

    Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

    We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

    Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

    Eric Banks
    Velox Media inc.
    301 Grant Street
    Pittsburgh, PA 15219_

    For what it's worth, I initially looked at this and thought that Eric deserved some praise for at least partially complying with the law for the first time in this thread. And then I re-read this, and realised that he doesn't once mention GDPR. This isn't actually the reason why he's sending this out. It's not about complying with the law, it's about ditching the customers he always wanted to ditch.

    There will be a lot of people who suffer from this, unable to get a refund at all, because chargebacks are only an option for a subset of users who paid by credit card or paypal.

    I hope that this is actually being sent to every customer brought over from Lewis' company, because there would be many other EU and UK citizens as pre-existing customers, and he will not be fulfilling his obligations under GDPR legislation until he has informed them of the transfer of their PII to his new company and asked them to accept the new conditions. This is a necessary requirement because he has stated that these are Lewis' customers and not his, and so this transfer of PII requires consent because that transfer of PII was not permitted by the previous privacy policy.

    By only deleting purchasers of the deals advertised on LET, it is clear that he is actually just implementing the plans he first described back on December 23rd on his 5th post while in control of the LET account:

    @VeloxMedia said:
    This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.

    As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.

    Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...

    Just laying the cards on the table here

    and further elaborated on an hour or so later:

    @VeloxMedia said:
    Yes definitely. The problem is there has to be some way to break even or ability to make a profit. Otherwise there's no point. If I shut everything down and walk away I'll have a merry christmas and live a very happy life and not a thought ever again about VeloxMedia.

    I'd lose more than anyone else here as I've already spent a couple grand just keeping the servers running, and will be spending a few more grand in the next few days. I'm the only one here that's losing right now. Everyone's servers are up and running, Lewis is off living life free and clear, and I'm paying the bills trying to make it work.

    I'm not really sure why so many seem to be against me here.

    He has done the exact thing he was planning to do 3 weeks ago - cancel every service that he believes was sold at too low a price (arguing that they are not customers), while retaining every customer of a service that was sold at a price where he can make a profit. These are somehow still his customers.

    This is the outcome he always wanted. The only thing dragging this out for 3 weeks has achieved is trying to make it look like he was forced into this. He wasn't, this was very clearly his intention all along.

    And along the way, he has filed false fraud claims against any customers leaving via chargeback, despite him actually telling people that was what they should do. He also insisted that they were not his customers, and yet found it necessary to flag transactions that he was therefore not party to as fraudulent.

    Even now, after telling everybody their services will be cancelled, after six times of asking the simple YES/NO question of whether he will file fraud claims against everyone whose service has just been cancelled, and he's told to chargeback. His reply "no i've stated how this works dozens of times" (https://lowendtalk.com/discussion/comment/4711166/#Comment_4711166) For refence, that question directly quoted in line two of the many cases where he has described how the flags people for fraud if they don't contact him, even though they aren't his customers.

    That's right, even after giving people the boot, he still wants to cause those customers pain when they try to get their money back unless they crawl up to him and beg permission to leave. These are people he has stated over and over that he doesn't believe to be his customers.

    So, in summary so far:

    • Eric has done exactly what he described his intentions to be on December 23rd, in his fifth post. He has only eliminated people who purchased plans advertised on LET because they don't make him enough money.
    • He has retained all the profitable customers, many of whom are EU and UK citizens, but refuses to inform them of their right to not consent to him using their PII, and so he is still breaking the law.
    • He has fraudulently misused Stripe's fraud reporting tool against innocent customers, mostly from LET.

    I guess it's time to summon @DP, @angstrom and maybe @jbiloh given that this was a very targeted attack solely against people who bought the deals advertised on LET.

    I would also suggest that everybody starts their chargeback as soon as possible, if your purchase method permits, using his announcement as justification. That's really exactly what he always wanted, especially if Lewis will be footing the bill for these refunds, but if your service will be terminated anyway, probably sooner rather than later will work out best for you.

    What's the problem with GDPR?

  • ralfralf Member

    @forest said:
    As pissed as I am about the whole situation, I still don't think it's an exit scam. I don't think he would have deleted all the LET servers if he wasn't goaded into doing so by people "daring" him to do it. Still a scummy situation, but I don't believe it was intended from the start.

    Go back and read his posts from December 23. This was always his plan. I guess I was just naive thinking he might be convinced to do the decent thing.

    Also, I can't help but wonder whether it was even worth it for him. Obviously, it does sound expensive providing those services, but given his reason for cutting all the servers was that they were really cheap, and it sounds like $80 was the maximum anyone had and the majority were a few dollars, refunding the customers you cancelled just seems like the cost of doing business and not coming out with a tarnished reputation. Certainly nobody they've screwed over is likely to ever buy anything from any company even slightly related to this douchbag ever again, and word gets around.

    I guess we'll never know if Lewis is just someone who made some bad choices and got massively screwed over in this, or whether he was complicit - after all if a significant chunk of people paid by crypto they can't easily get their money back, so he might still be better off in this scenario than before selling all those packages over BF and pocketing the cash and running.

Sign In or Register to comment.