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Velox media under new management

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Comments

  • The Eric guy lecturing scammed customers about what they are "legally" entitled to.
    I can't take that much irony.

    Thanked by 1JasonM
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @dannychou said:
    All my three VPSes are currently affected by network issues, with heavy packet loss and failed SSH connections. I have already submitted a support ticket. Please take a look and assist with the issue.

    They're working on this. All the plans are apparently set to unlimited and people are dumping data so its overloading the pipes on some servers.... and since 500+ plans its a nightmare to manage... and no real vm management its a pain. They're throttling the abusers one by one manually

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @cybertech said:

    @VeloxMedia said:

    @Neoon said:

    @VeloxMedia said:
    Also another update. I'm seeing some chargeback emails. I can't see the statuses as I can only see the emails that come into Lewis's old Velox mailbox. So if anyone files a chargeback I'll be terminating their account and deleting all their data. I believe this is the best course of action and follows Lewis's original TOS. Its the most fair way and completely your decision as a buyer and your agreement between you and Lewis's company. It isn't fair for users to receive a refund while still keeping their full service.

    Why do you even care? Its not your Paypal or Stripe account, or is it?

    Because its not fair that they're getting a full refund and I'm hosting their data. That's called fraud.

    They need to pick a lane, Either they can take the path of litigation and try to get a refund or they can continue the service that's working perfectly fine. You don't get both legally

    do you think its fair that the customers have to deal with this?

    Deal with what? Nothing is going on... everything is 100% fine with the customers, they're completely operational this entire time, nothing has changed for them. What specifically is the issue

  • rpqurpqu Member
    edited December 2025

    @ralf said:

    @rpqu said:

    @ralf said:

    @MaxTakeba said:

    @Francisco said:

    @MaxTakeba said: This situation genuinely needs some serious unfucking from serious people who seriously know what they are doing.

    >

    Thing is, now that this is out in the open, a lot of their monthly recurring revenue likely cancelled, or converted into these stupid crazy deals. They were 'only' 25% in the hole, some better plans (maybe still 30G or whatever but at a lot higher price would still sell well) to fill in that hole and they learn their lesson.

    That 25% is likely going to be a fuck load higher real quick though.

    What's the fix? Send everyone a new invoice to make up the difference? People will go report them to some anti consumer boards, or demand refunds/chargeback. Chargeback fees could be $30 on top of the lost cash.

    I don't know what the fix is. I don't see why any host would try to white knight this when they could just offer some crazy plans (that are at the very least break even) without taking the baggage.

    Francisco

    If I had 12 months of op ex available in the bank and I was given the keys... Here's what I would do, that should have actually happened.

    Of course, he also said that he has been running Veloxmedia for 4 years. It's quite possible if he's made 25% loss every year, and this is the first year he tried a BF promotion that all the money that came in over BF was used to pay off his previous debts.

    Link? I don't recall

    https://www.reddit.com/r/webhosting/comments/1pq6cfh/looking_for_someone_to_take_over_my_company/

    Right, I missed that. However, it seems he's selling for reasonable sustainable prices before he entered LET
    https://old.reddit.com/r/webhosting/comments/1iah04c/can_i_get_more_value_than_railways_5_plan/m9btkjc/

    u/NaiveSalad9599 Jan 26 '25

    This might be of use to you, it’s hosted in California and I seen it on lowendbox.

    20GB RAM 8vCPU 115GB SSD 5TB Bandwidth 1Gbps Port Speed 1IPv4 IPv6 /64 Coupon code: flashvps Price £8/mo

    https://my.veloxmedia.co.uk/index.php?rp=/store/vps-california/20gb-plan

    https://lowendbox.com/blog/veloxmedia-has-awesome-dedicated-servers-deals-in-seattle-and-california-plus-a-sneaker-vps-deal/

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

  • @VeloxMedia said: They're working on this.

    they? lol

    Thanked by 2barbarza emgh
  • @VeloxMedia are you based out of Ohio?

  • NeoonNeoon Community Contributor, Veteran
    edited December 2025

    @VeloxMedia said:

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

    How is that stealing from you? Nobody is taking money from you or is it your Stripe account?
    I thought its the scammer.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Neoon said:

    You said you not gonna honor the deals, You already said you are different companies, yet you seem to work together.
    I hope Stripe and Paypal show you some love, after that many chargebacks.

    What are you talking about??? My deals are you talking about peoples original orders? I haven't made any statements about not honoring those at all. I have no intentions of not honoring them and everything is still operational. The plan right now is to keep everything as is.

    If you're talking about current promo's/deals going on somewhere for sale, then no we might not honor them. Anything purchased right now is reviewed and accepted or cancelled/refunded. If its a outrageously low deal it'll be refunded, if its somewhat sane it'll be accepted.

  • rpqurpqu Member
    edited December 2025

    @VeloxMedia said:

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

    Just go to lawyer. What lewis did is a sham and you should rescind the asset transfer since he took the money supposed to fund the prepaid service where he's bound to provide the service to his customer.
    The more you prolong any sort of legal action e.g filing police report, telling banks, payment processors, etc. The more likely the court see you as the successor and liable for contract between Lewis and his customer

    Thanked by 1tux
  • @VeloxMedia said:

    @Neoon said:

    You said you not gonna honor the deals, You already said you are different companies, yet you seem to work together.
    I hope Stripe and Paypal show you some love, after that many chargebacks.

    What are you talking about??? My deals are you talking about peoples original orders? I haven't made any statements about not honoring those at all. I have no intentions of not honoring them and everything is still operational. The plan right now is to keep everything as is.

    If you're talking about current promo's/deals going on somewhere for sale, then no we might not honor them. Anything purchased right now is reviewed and accepted or cancelled/refunded. If its a outrageously low deal it'll be refunded, if its somewhat sane it'll be accepted.

    We're still waiting for a proper introduction from you. That you haven't done so seems to show that you have something to hide.

    Thanked by 1tux
  • its just gonna be exciting to see how the chargebacks go

    Thanked by 1brauni
  • NeoonNeoon Community Contributor, Veteran

    @VeloxMedia said:

    @Neoon said:

    You said you not gonna honor the deals, You already said you are different companies, yet you seem to work together.
    I hope Stripe and Paypal show you some love, after that many chargebacks.

    What are you talking about??? My deals are you talking about peoples original orders? I haven't made any statements about not honoring those at all. I have no intentions of not honoring them and everything is still operational. The plan right now is to keep everything as is.

    If you're talking about current promo's/deals going on somewhere for sale, then no we might not honor them. Anything purchased right now is reviewed and accepted or cancelled/refunded. If its a outrageously low deal it'll be refunded, if its somewhat sane it'll be accepted.

    "might", really? People might missclick and accidentally send chargebacks, when reading this.

  • @VeloxMedia said: I have no intentions of not honoring them and everything is still operational.

    So you're gonna honor the 20GB RAM deals people have bought before today until completion?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Neoon said:

    @VeloxMedia said:

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

    How is that stealing from you? Nobody is taking money from you or is it your Stripe account?

    "He's stealing SERVICES from me"

    I'm trying to understand here. So you think this is a good thing? He's doing good by stealing services from me?

    I'm so confused on all these posts here. How am I always made out to be the bad guy in this? Its 10am on Xmas and I'm sitting here fixing tickets after dealing with it all night and the past nights. And now dealing with someone DDOSing one of our /24s

    All I've done is paid plenty of money keeping the servers online, spent 20 hour days every day making sure tickets and everything is handled and worked to get things moving, all during xmas week while everyone else is on vacation. All I've asked from the community is a few days for us to get the house in order before an official announcement is made

  • @VeloxMedia said:

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

    Why would this be theft? They have no contract with you, if you provide a free server for them it's not theft. You don't need to provide the server, they don't need to contact you, as they have no contract with you. VeloxMedias customers don't need to contact you at all, since they have nothing to do with you, they just use the "free"/paid server.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @barbarza said:

    @VeloxMedia said:

    @Neoon said:

    You said you not gonna honor the deals, You already said you are different companies, yet you seem to work together.
    I hope Stripe and Paypal show you some love, after that many chargebacks.

    What are you talking about??? My deals are you talking about peoples original orders? I haven't made any statements about not honoring those at all. I have no intentions of not honoring them and everything is still operational. The plan right now is to keep everything as is.

    If you're talking about current promo's/deals going on somewhere for sale, then no we might not honor them. Anything purchased right now is reviewed and accepted or cancelled/refunded. If its a outrageously low deal it'll be refunded, if its somewhat sane it'll be accepted.

    We're still waiting for a proper introduction from you. That you haven't done so seems to show that you have something to hide.

    Its Christmas man. Give me time

  • Maelstrom36Maelstrom36 Member
    edited December 2025

    @VeloxMedia said:

    @Neoon said:

    @VeloxMedia said:

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

    How is that stealing from you? Nobody is taking money from you or is it your Stripe account?

    "He's stealing SERVICES from me"

    I'm trying to understand here. So you think this is a good thing? He's doing good by stealing services from me?

    I'm so confused on all these posts here. How am I always made out to be the bad guy in this? Its 10am on Xmas and I'm sitting here fixing tickets after dealing with it all night and the past nights. And now dealing with someone DDOSing one of our /24s

    All I've done is paid plenty of money keeping the servers online, spent 20 hour days every day making sure tickets and everything is handled and worked to get things moving, all during xmas week while everyone else is on vacation. All I've asked from the community is a few days for us to get the house in order before an official announcement is made

    And all we want to know now is who you are and your business registration info. I mean, is that really too much to ask? It's literally just a one-liner. I know I said I don't care, but I'm sure others do and still want to know.

    Thanked by 3barbarza emgh tux
  • @VeloxMedia said: I'm so confused on all these posts here

    It is up to you ofc but maybe you should focus on your current task. Fighting here on forum with people is not going to make any good. There are a lot of people here with a lot of free time and they like to play LowEndDetective game.

    Also, as a few people have already pointed out, you may want to properly introduce yourself and quickly explain what happened and what is going to happen. All this should be emailed clients and not published on Discord, here etc.

    Thanked by 1barbarza
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @x0x0x said:
    @VeloxMedia are you based out of Ohio?

    We're based out of Pennsylvania

  • @VeloxMedia said:

    @barbarza said:

    @VeloxMedia said:

    @Neoon said:

    You said you not gonna honor the deals, You already said you are different companies, yet you seem to work together.
    I hope Stripe and Paypal show you some love, after that many chargebacks.

    What are you talking about??? My deals are you talking about peoples original orders? I haven't made any statements about not honoring those at all. I have no intentions of not honoring them and everything is still operational. The plan right now is to keep everything as is.

    If you're talking about current promo's/deals going on somewhere for sale, then no we might not honor them. Anything purchased right now is reviewed and accepted or cancelled/refunded. If its a outrageously low deal it'll be refunded, if its somewhat sane it'll be accepted.

    We're still waiting for a proper introduction from you. That you haven't done so seems to show that you have something to hide.

    Its Christmas man. Give me time

    I mean it's hard to make up a last name, I understand it

    Thanked by 2barbarza emgh
  • @VeloxMedia said:

    @Neoon said:

    You said you not gonna honor the deals, You already said you are different companies, yet you seem to work together.
    I hope Stripe and Paypal show you some love, after that many chargebacks.

    What are you talking about??? My deals are you talking about peoples original orders? I haven't made any statements about not honoring those at all. I have no intentions of not honoring them and everything is still operational. The plan right now is to keep everything as is.

    Well, look back at everything you've said here and on discord; you (at least) gave the impression by saying "contracts are with Lewis" and "before the 21st is Lewis, from the 25th it's mine". Also there you've mentioned getting rid of really ridicilously unsustainable deals.

    It's good that reality seems to sink in a bit now and you're realizing that you have an obligation against customers (that have a contract with VeloxMedia, not with Lewis).

  • MEZ-315142 Down on Xmas is nightmare

    Thanked by 1JasonM
  • @Calypso said: (that have a contract with VeloxMedia, not with Lewis).

    They don't have a contract with VeloxMedia as Lewis was a sole trader, what are you talking about?

    Thanked by 1emgh
  • @VeloxMedia said:

    @x0x0x said:
    @VeloxMedia are you based out of Ohio?

    We're based out of Pennsylvania

    But are you not Benthost from Ohio?

  • @VeloxMedia said:

    @Neoon said:

    @VeloxMedia said:

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

    How is that stealing from you? Nobody is taking money from you or is it your Stripe account?

    "He's stealing SERVICES from me"

    I'm trying to understand here. So you think this is a good thing? He's doing good by stealing services from me?

    I'm so confused on all these posts here. How am I always made out to be the bad guy in this? Its 10am on Xmas and I'm sitting here fixing tickets after dealing with it all night and the past nights. And now dealing with someone DDOSing one of our /24s

    All I've done is paid plenty of money keeping the servers online, spent 20 hour days every day making sure tickets and everything is handled and worked to get things moving, all during xmas week while everyone else is on vacation. All I've asked from the community is a few days for us to get the house in order before an official announcement is made

    Stealing? You are either Lewis with an identity crisis keeping this fraud running or just his partner in fraud

  • rpqurpqu Member
    edited December 2025

    @VeloxMedia said:

    @Neoon said:

    @VeloxMedia said:

    @Proxecure said:

    @VeloxMedia said:

    @mad_4u said:
    i just got one vps for £10 that is 1c1r i guess so as soon as it went down just contacted paypal and got refunded and i am moving on.

    Please submit a ticket stating you got refunded and to delete your account and all data so we're not still hosting for free

    @mad_4u , dont create a ticket,, enjoy free server,,, its the least u can do to help lewii

    You know that's called fraud right? Its not free its theft and illegal. He's stealing services from me while Lewis is unaffected... hurting all my customers and preventing me from providing cheaper services.

    How is that stealing from you? Nobody is taking money from you or is it your Stripe account?

    I'm so confused on all these posts here. How am I always made out to be the bad guy in this? Its 10am on Xmas and I'm sitting here fixing tickets after dealing with it all night and the past nights. And now dealing with someone DDOSing one of our /24s

    I have told you. People still think you're Lewis Edwards

    All I've done is paid plenty of money keeping the servers online, spent 20 hour days every day making sure tickets and everything is handled and worked to get things moving, all during xmas week while everyone else is on vacation. All I've asked from the community is a few days for us to get the house in order before an official announcement is made

    People don't know how much you time and money sacrificed.
    Perhaps, you could share how much money you have spent to keep the server running out of your own pocket. No need to share the receipts.
    Also, please confirm whether you are still in contact with Lewis Edwards or not

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Calypso said:

    @VeloxMedia said:

    @Neoon said:

    You said you not gonna honor the deals, You already said you are different companies, yet you seem to work together.
    I hope Stripe and Paypal show you some love, after that many chargebacks.

    What are you talking about??? My deals are you talking about peoples original orders? I haven't made any statements about not honoring those at all. I have no intentions of not honoring them and everything is still operational. The plan right now is to keep everything as is.

    Well, look back at everything you've said here and on discord; you (at least) gave the impression by saying "contracts are with Lewis" and "before the 21st is Lewis, from the 25th it's mine". Also there you've mentioned getting rid of really ridicilously unsustainable deals.

    It's good that reality seems to sink in a bit now and you're realizing that you have an obligation against customers (that have a contract with VeloxMedia, not with Lewis).

    Ahhhh I see now. You guys gotta calm down and relax.

    There's obviously going to be new terms and conditions and policies and everything else so new "contracts" . This has nothing to do with the service or anything else, just legal.

    The only issue I foresee is any crazy deals but I haven't looked into specific deals.

    I fully plan on keeping everything intact exactly how it is.

  • NeoonNeoon Community Contributor, Veteran

    @VeloxMedia said:
    The only issue I foresee is any crazy deals but I haven't looked into specific deals.

    I fully plan on keeping everything intact exactly how it is.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @Roxyrex said:

    Stealing? You are either Lewis with an identity crisis keeping this fraud running or just his partner in fraud

    How exactly? It can't be a fraud if its running... You gotta pick a lane bro you can't play both sides of the fence.

    If its a fraud then cancel and file a chargeback, if its legit then stick with it. can't be both.

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