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DeluxHost X-3

13»

Comments

  • To @DeluxHost's credit, after a quick PM and then checking my tickets, they've apologized for the mistakes, and in a matter of like 30 minutes handled another ticket that they had to escalate to aurologic. It has now been fixed.

  • @zGato said:

    @Caztiel said:

    @zGato said:

    @Caztiel said:
    We at Discord raised this issue for extreme load created by some x user most likely running a cron job every 30 mins & executing some heavy load job for couple of minutes thereby disturbing everyone on that node.... Such people should be permanently banned...
    I personally don't think @DeluxHost has oversold over here as the load is pretty low rest of the time. But abusers deserve permaban.... Here is the screenshot to justify the situation...

    I assume you're on a KVM node... you can't see others' load average, for what I understand.

    I have 3 VMs in NL, different nodes, none of them are experiencing anywhere close to that. What's your CPU?

    I have 1 CPU....But my understanding is, when some x users on same node abuses CPU, your processes will wait in queue there by showing higher load average on your top or htop

    yeah but this means your process is extremely high CPU usage, so you're throwing rocks into your own roof.

    Not really.... I have flexibility to use upto 1 CPU when I need it in extreme times. But if that entire 1 CPU is not available for me, then even for minor processes my server is gonna gasp & create load..... Plus I am not the only one who has raised this issue... Many people have raised exact same issue with supporting screenshots. BTW which series are you using ?

  • jsgjsg Member, Resident Benchmarker
    edited November 2025

    Hmmm ...

    • What do you expect from a VPS thingy that only costs about €/$ 1 per month? As @DeluxHost certainly isn't a magician it seems to be simply unrealistic to expect more than reasonably low performance.
    • Highly likely even a cheap-ish IP4 and a couple of TB traffic cost more than €/$ 1 per month. So, of bloody course this VPS delivers lowish performance. I benchmarked my VPS and found it to be not crappy at all, so their offer is actually decent, but of course one can expect only so much performance for the super-low price (~ very high node occupation).
    • "EU law this or that" - good luck actually trying to sue them. Chances are that a court will not even accept the case. And btw. just having your lawyer read your complaint draft will cost you way more than that VPS costs per year.

    I think that thingy is perfectly fine for adequate usage like e.g. a normal NS server or a not "slashdotted" static website or a mail server dealing with modest load (a couple of hundred mails per day).

    As for DeluxHost suspending "abusers", I'm a bit sorry for those concerned but not only accept DH's attitude but actually welcome it, because I don't like reasonable users to suffer from what those who expect more from that super-cheap thingy than what they pay for.

    Finally: come on guys, it's not like there was a lack of seriously cheap VPS offer on LET. Maybe try one in the €/$ 18 range per year if you need a bit more oomph than this thingy here can offer but still want to stay in the <= €/$ 20 per year range.

    Thanked by 1amj
  • @Caztiel said:

    @zGato said:

    @Caztiel said:

    @zGato said:

    @Caztiel said:
    We at Discord raised this issue for extreme load created by some x user most likely running a cron job every 30 mins & executing some heavy load job for couple of minutes thereby disturbing everyone on that node.... Such people should be permanently banned...
    I personally don't think @DeluxHost has oversold over here as the load is pretty low rest of the time. But abusers deserve permaban.... Here is the screenshot to justify the situation...

    I assume you're on a KVM node... you can't see others' load average, for what I understand.

    I have 3 VMs in NL, different nodes, none of them are experiencing anywhere close to that. What's your CPU?

    I have 1 CPU....But my understanding is, when some x users on same node abuses CPU, your processes will wait in queue there by showing higher load average on your top or htop

    yeah but this means your process is extremely high CPU usage, so you're throwing rocks into your own roof.

    Not really.... I have flexibility to use upto 1 CPU when I need it in extreme times. But if that entire 1 CPU is not available for me, then even for minor processes my server is gonna gasp & create load..... Plus I am not the only one who has raised this issue... Many people have raised exact same issue with supporting screenshots. BTW which series are you using ?

    my processes don't generate 18 load average... That's still quite high, even if the node is under load.

    I lost track of this series stuff tbh, I have a mix of Special Deals and some T series
    x2 AMD EPYC 7551P (different locs)
    Dual Intel Xeon E5-2640v4
    Intel Xeon Platinum 8173M

  • maxxxxxmaxxxxx Member
    edited November 2025

    @jsg said:

    • "EU law this or that" - good luck actually trying to sue them. Chances are that a court will not even accept the case.

    Not sure what you are talking about. I know there's a threshold for small theft and such where prosecutors might not pursue the case on their own initiative when reported by the police. But you can sue privately for any amount no matter how small.

    Heck, you can sue someone for the wrong color, shape or size of a button on their website and you will win the case. Even if you are not a customer, for example if you are a competitor you just sue for unfair commercial practices.

    @jsg said:
    And btw. just having your lawyer read your complaint draft will cost you way more than that VPS costs per year.

    The other side will pay this cost when you win the case.

    @jsg said:
    I think that thingy is perfectly fine for adequate usage like e.g. a normal NS server or a not "slashdotted" static website or a mail server dealing with modest load (a couple of hundred mails per day).

    To be fair I did say in my first post in this thread that it's a 12 per year vps and some common sense should be applied when purchasing. That being said, did DeluxHost say anything like "It's a dirt cheap promo vps and you can expect lower performance than from standard offers" or similar when he posted the offer? He didn't so he shouldn't expect that "common sense" from all his customers.

  • jsgjsg Member, Resident Benchmarker
    edited November 2025

    @maxxxxx said:

    @jsg said:

    • "EU law this or that" - good luck actually trying to sue them. Chances are that a court will not even accept the case.

    Not sure what you are talking about. I know there's a threshold for small theft and such where prosecutors might not pursue the case on their own initiative when reported by the police. But you can sue privately for any amount no matter how small.

    Heck, you can sue someone for the wrong color, shape or size of a button on their website and you will win the case. Even if you are not a customer, for example if you are a competitor you just sue for unfair commercial practices.

    @jsg said:
    And btw. just having your lawyer read your complaint draft will cost you way more than that VPS costs per year.

    The other side will pay this cost when you win the case.

    And in case you loose you ll pay the other side's cost as well as yours. You might feel confident to win, but there always is the risk that you don't ... and then we're talking about thousands of €€ or $$. Who is willing to take on that risk over €/$12 per year?

    @jsg said:
    I think that thingy is perfectly fine for adequate usage like e.g. a normal NS server or a not "slashdotted" static website or a mail server dealing with modest load (a couple of hundred mails per day).

    To be fair I did say in my first post in this thread that it's a 12 per year vps and some common sense should be applied when purchasing. That being said, did DeluxHost say anything like "It's a dirt cheap promo vps and you can expect lower performance than from standard offers" or similar when he posted the offer? He didn't so he shouldn't expect that "common sense" from all his customers.

    I didn't attack you, no need for defense.
    As for your question: Do you really, seriously expect any provider to just tell the full truth in a promo nowadays?

    As for "common sense", sorry but IMO common sense strongly suggests that a super-cheap VPS does come with limited performance (and it also suggests to actually read the TOS/AUP).

    TL;DR: Much ado about a tiny speck of dust.

  • People that still buy are dumb as fuck, delulu not taking responsibility for his fuckups. So many issues it's funny

    Thanked by 1384_cz
  • @kait said:
    People that still buy are dumb as fuck, delulu not taking responsibility for his fuckups. So many issues it's funny

    unrelated but what's a car racist?

    Thanked by 1384_cz
  • @fredo1664 said:

    @kait said:
    People that still buy are dumb as fuck, delulu not taking responsibility for his fuckups. So many issues it's funny

    unrelated but what's a car racist?

    Someone that drives a car to fast while calling everyone that goes slower a women or nigger.

  • @kait said:

    @fredo1664 said:

    @kait said:
    People that still buy are dumb as fuck, delulu not taking responsibility for his fuckups. So many issues it's funny

    unrelated but what's a car racist?

    Someone that drives a car to fast while calling everyone that goes slower a women or nigger.

    Thank you.

    Thanked by 1kait
  • that is not what i expected

  • gbzret4dgbzret4d Member
    edited November 2025

    Changing TOS without users active accepting it is not ok

    Thanked by 1384_cz
  • @jsg said:
    I didn't attack you, no need for defense.

    No need to worry about that.

    @jsg said:
    As for your question: Do you really, seriously expect any provider to just tell the full truth in a promo nowadays?

    They can always make the "truth" smell nice but really, seriously there's again "this and that eu law" that requires there to be appropriate disclosure even if something is free/promo/deal, etc.

    @jsg said:
    As for "common sense", sorry but IMO common sense strongly suggests that a super-cheap VPS does come with limited performance (and it also suggests to actually read the TOS/AUP).

    Let's see what's common sense IMO; For a promo/deal most people will expect to get the same product as the regular one just with reduced pricing and not a crippled one. Or same pricing with more resources, whatever, you get the point. I don't know where you come from, but where I come from when I make a promo I make no difference whatsoever from the regular product and both get the same level of service.

    But in the VPS market it's more like this: two girls want their tits enhanced and they notice this promo with half price, must be a great deal. And when it's done and they complain the surgeon says "what did you expect it's super cheap deal and you get just one boob done each".

  • @maxxxxx said:
    But in the VPS market it's more like this: two girls want their tits enhanced and they notice this promo with half price, must be a great deal. And when it's done and they complain the surgeon says "what did you expect it's super cheap deal and you get just one boob done each".

    What the fuck, dude?)) Let's not deviate from the topic

  • tentortentor Member, Host Rep

    @KeyGenMe said:

    @maxxxxx said:
    But in the VPS market it's more like this: two girls want their tits enhanced and they notice this promo with half price, must be a great deal. And when it's done and they complain the surgeon says "what did you expect it's super cheap deal and you get just one boob done each".

    What the fuck, dude?)) Let's not deviate from the topic

    It was just a metaphor to explain how @maxxxxx sees argument about "$12/year means lower expectations to the service"

    I kinda agree with him, but I think it's just different approach to promotional package.

    Thanked by 1zed
  • jsgjsg Member, Resident Benchmarker
    edited November 2025

    @maxxxxx said:

    @jsg said:
    As for "common sense", sorry but IMO common sense strongly suggests that a super-cheap VPS does come with limited performance (and it also suggests to actually read the TOS/AUP).

    Let's see what's common sense IMO; For a promo/deal most people will expect to get the same product as the regular one just with reduced pricing and not a crippled one. Or same pricing with more resources, whatever, you get the point. I don't know where you come from, but where I come from when I make a promo I make no difference whatsoever from the regular product and both get the same level of service.

    I tend to agree, BUT: AFAIK @DeluxHost so far only did promos, so there is no regular product to compare against.
    But still, I for one am happy with what I get for a ridiculous amount of money and would consider to buy another VPS from them if they had other attractive locations than just NL, AMS. But then, of course I know what to reasonably expect and what to use it for.

    As for your comparison, sorry but it doesn't fit, because you actually get what you buy and pay for (as opposed to "sorry, only one boob for that low price"), a better comparison would be that say, both are less well done than expected (and then still, there's quite a difference between boobs and a VPS, and I mean in terms of importance *g).

  • @KeyGenMe said:

    @maxxxxx said:
    But in the VPS market it's more like this: two girls want their tits enhanced and they notice this promo with half price, must be a great deal. And when it's done and they complain the surgeon says "what did you expect it's super cheap deal and you get just one boob done each".

    What the fuck, dude?)) Let's not deviate from the topic

    It's a great analogy and he's even right.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    Promo or not, you should deliver what you advertise.

    Not delivering just because your cheap is no excuse. Unless you're virmache. Granted, they make it no secret that you might experience subpar performance.

    I have plenty of 3-15/y servers. When buying on the cheap, you gotta check who you're doing business with. Delux being new... Wouldn't get my hopes up. It's a gamble.

    Sometimes it works out fine and a host last for years doing absolutely fine. You Sometimes get real gems.... sometimes you don't. So you suck it up and cancel that $3/y server.

    I'm on the fence about Delux. I know I cancelled on them a while ago, just better and more time proven options around. Server never performed well, location change within the year... Still not performing that well... not worth it for me. But I won't be bitchin about it. The moment I ordered I knew I was gambling.

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