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CharityHost Bribes Customers for 5-Star Reviews on Trustpilot
ServerBachelor
Member
What's with the recent, artificial influx of 5-star reviews for CharityHost on TrustPilot?
Newsflash: it's because he's been bribing customers for them. Check out this screenshot from a DM I received,
where CH explicitly asks for "the url to your 5 star review." Meaning that any customer with a less-than-perfect review isn't eligible for the benefits. Seems rather contrary to his opening line about "honest feedback," no?
Does this cross into the boundary of "if you are found to be misleading customers" per section 4 of Miscellaneous Rules?
https://lowendtalk.com/discussion/153228/lowendtalk-selling-rules-updated-april-2025/p1#misc
( My original comment. )
Comments
from snooping on files (not to mention the other alleged shit he did) to manipulating trustpilot reviews.
how can we trust anything that comes out of @CharityHost_org's mouth anymore
hahahahaahahagahagaagagagaa
prepare popcorn next
The final nail.
Should just ban them
mmmmmm im waiting for the ban. cant wait for it (if it even does happen
)
This also violates Trustpilot policies, report them here.
https://help.trustpilot.com/s/contact-us?language=en_US
Scroll down to Whistleblower and continue
In the section "What do you want to raise with us?"
Select "A business is offering incentives for reviews."
The person who sent the screenshot also mentioned they reported them to Trustpilot and forwarded the original email, so I’m not sure if sending multiple reports of the same picture would help. Maybe it might though, I’m not sure. I think it should be fine though, maybe trustpilot would take it more seriously if they saw more people complaining.
As I'm no longer a CH customer, I can't file a report personally, but if anyone else has been affected by this bribe offer and wants to screenshot/forward it via a report to Trustpilot, by all means, feel free.
I step away from this forum for less than a week and come back to two weeks' worth of drama.
Oh well. I suppose this'll be my entertainment for the foreseeable future.
@mods
In the voting post, 140 people voted yes, and 25 voted no. I don't think he will be missed much, except by his most loyal customer, @jure12, who coincidentally writes very similarly to CH, and who's LET activity (along with CH) spiked after bdspice made the thread.
You can read more about the "similar behavior" here: https://lowendtalk.com/discussion/comment/4404791#Comment_4404791
I don't think @mods works. @Arkas is a moderator. I'm not sure if its appropriate to tag the Admins, but I can name DP and raindog308 off the top of my head.
Voting post?
https://lowendtalk.com/discussion/204837/should-these-types-of-hosts-be-banned-from-let/p1
I have made my voice heard. Not like I had to. Wink wink nudge nudge.
I wanted to give jure12 the benefit of the doubt, and to be fair, providers ARE allowed to have personal alt accounts, but they have to disclose it. This behavior is just odd.
Btw here are the archived images of @jure12 posting around the time of the drama and talking like @CharityHost_org
Activity
https://imgur.com/a/V4Oeagm
jure12 asking Arkas to close a thread
https://imgur.com/a/bM0NBov
CharityHost asking Arkas to close a thread
https://imgur.com/a/ZBwNoCz
jure12 talking like CharityHost support desk
https://imgur.com/a/yNJ9tTF
I know.
I wasn't really tagging anyone.
@CharityHost_org
Andrew can you clarify what honest means
you must be loving the SEO
Update: I flagged the most recent artificial review due to suspicious patterns of activity, and it looks to have been removed.
https://www.trustpilot.com/users/680c54c4b83f2c19da644df7
Here's what used to be there:
https://imgur.com/a/1-xv3f4AE
( My original comment about artificial reviews )
It should be noted that the most recent negative review, which as I demonstrated in this post, is from a genuine customer, was momentarily flagged but reinstated by Trustpilot.
It seems that Trustpilot does have an internal system for verifying the genuineness of a review, and the redaction of the most recent 5-star review contrasted with the reinstatement of the most recent negative review adds more evidence of astroturfing (as if the screenshot that sparked this thread wasn't enough).
Having a blast here huh? What a life. Enjoy it.
Care to comment on your blatant manipulation of reviews, violation of Trustpilot TOS, and advantage-taking of customer trust and goodwill?
Or is it just gonna be another barrage of name-calling, accusation-slinging, and whining about how "toxic" LET "trolls" are?
the rise and downfall of crashouthost_org
CH only needed to be humble and say that it was an oversight on their part. They could've used a less severe reason for checking storage like, they saw storage swell up so they tried to find if some system files like log files were wasting server resources or the server was compromised.
Instead every single thing has made matters worse. They decide to call active users (who are the soul of a forum) trolls, make excuses as they go, and now flagging genuine negative reviews and incentivizing customers to post positive reviews.
They could've posted some deadpool deals after admitting their mistake, and most of the community would've accepted them again. But, they had other plans.
Surely he is not the only one doing this, I have been wary of trustpilot for years
Irony is that as a merchant I already had two reviews from legitimate customer being removed by TrustPilot itself. I have tried contacting them, customers tried, but no luck, they didn't return the review. The biggest problem that in total there are only 4 reviews, and these two lost are very noticeable lose.
Organic reviews at the forums are the best option.
Perhaps not, but it is awfully convenient timing for him to be emailing about this bribe, right as his unethical business practices are coming to light.
He's not the first trust me... I just don't want to name names
Trustpilot removed at the very least half of my reviews. I should have double what I have.