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For the Moment no, Sorry.
Fair Usage, around 5/10TB for month.
just wondering, what plans are in place in case of a hardware failure?
as it looks now you rack up enough orders to get a new server. But what if one of these fails in a couple of months.. will the VPSs on that server be down for days until you have a replacement?
what underlying software are you using and will a migration/restore be even possible in case of mentioned failure?
my BF-4 vps is down,I have open a ticket,please check
Same here. They’ve suspended my VPS without any reason.
We are checking all ticket, could you please share your ticket id in order to check it out?
Please open a ticket and we will check for it.
Hi, thanks for your question!
We completely understand your concern. In case of a hardware failure, we already have contingency plans in place. We keep spare servers on standby specifically for emergencies, so if a server needs repairs or becomes unusable, it can be swapped out quickly.
Additionally, our infrastructure uses RAID configurations to reduce the risk of data loss and improve reliability.
Furthermore, in the near future we will insert an automatic/manual backup system into the VPS management panel that can be decided by the customer independently, We are currently waiting for the new HDDs to arrive, due to our expansion, we will need a lot of them for everyone. (And so that means there could be offers for Storage servers as well. 👀)
On the software side, we use a virtualization platform that supports quick recovery and migration in the event of a host failure.
In short, we’re prepared to handle hardware issues with minimal disruption to our clients.
Hoping of course that this never happens again.
I opened a ticket yesterday, and my VPS has been offline for 24 hours now. #KXU-195866
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Any ETA on when I can expect my server? Paid invoice 5885 last week
SPECIAL-NODE-02 has been offline for 41 hours.
Hello, We are not aware of any downtime at the moment, you could open a ticket please?
They will probably be delivered within this week.
I opened a Ticket (#XBT-400172) yesterday and you replied “We are checking into it right now”, but nothing has happened yet.
Now I will tell the technicians to check your problem again immediately.
About support, very slow. It's been 2 days, and the VPS is still offline. The VPS management panel commands are not working. #KXU-195866
We have a very fast average response, we have a lot of tickets, we try to help everyone, if your ticket is unanswered for too long you can write again to point it out, probably it has not been seen.
The VPS management panel is also fully online and functional.
The VPS management panel functions normally, but the VPS is always Suspended.
@DeluxHost any chance I can get one more of the Z-4?
It's been 7 days, may I know the status of my order? Invoice #5841 and I know it's 14 days delivery time, just checking.
Yes of course.
Very soon.
My VPS has been offline for 4 days, but you're saying everything is fine? #KXU-195866
Hi, our team has already answered you
At least until they sell the remaining 14 servers, we'll have to wait. This will take at least another six days, so forget about tomorrow. They still have time, though, and they haven't missed their promised delivery date.
I’m ready to buy 10+ Z-4, but Z-4 is out of stock.
https://billing.deluxhost.net/store/z-offer/z-4
Just Restocked 10 Z-4, delivery date, i think tomorrow.
https://billing.deluxhost.net/store/offer-x/x-4
https://billing.deluxhost.net/store/special-offert/offert-4
Due to customer cancellations we have put some of our old offers back in stock, if anyone is interested you can find them here.
Immediate delivery.
Invoice #6122. See you tomorrow!