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Hostslick network issues?

13

Comments

  • zGatozGato Member

    @vastness4594 said:

    @cold said:
    I think you're not the only one

    TBH I don't really mind the minor downtime of the service, or even the poor network speed while they are doing infrastructure upgrade. I'm just rather sad I'll have to find another provider because they don't want to continue the VPS service in a year or two. I was really hoping to keep using this sweet 3TB storage box for a long time. Maybe @HostSlick will allow existing VPS service to continue to run until it's canceled that would be very nice :smile:

    Which 3TB storage are you talking about? Did they announce discontinuation of those?

  • He plans to discontinue entire VPS lineup to focus on dedi.
    Storage probably also counts in there, which would be a pain because I recently snapped one :D

    Maybe only new order will be not possible?

  • zGatozGato Member

    @lowendlurker said:
    He plans to discontinue entire VPS lineup to focus on dedi.
    Storage probably also counts in there, which would be a pain because I recently snapped one :D

    Maybe only new order will be not possible?

    Source of that?

  • CalypsoCalypso Member
    edited April 2025

    @zGato said:

    @lowendlurker said:
    He plans to discontinue entire VPS lineup to focus on dedi.
    Storage probably also counts in there, which would be a pain because I recently snapped one :D

    Maybe only new order will be not possible?

    Source of that?

    A brainfart a bit earlier in this topic: https://lowendtalk.com/post/quote/204550/Comment_4391352

    Basically says thinking about maybe dropping VPS from portfolio. Anyway, nothing for certain.

    Thanked by 2lowendlurker zGato
  • lowendlurkerlowendlurker Member
    edited April 2025

    In some other older posts I can't remember it has also been said
    (source: trust me)

  • zGatozGato Member

    @Calypso said:

    @zGato said:

    @lowendlurker said:
    He plans to discontinue entire VPS lineup to focus on dedi.
    Storage probably also counts in there, which would be a pain because I recently snapped one :D

    Maybe only new order will be not possible?

    Source of that?

    A brainfart a bit earlier in this topic: https://lowendtalk.com/post/quote/204550/Comment_4391352

    Basically says thinking about maybe dropping VPS from portfolio. Anyway, nothing for certain.

    great i guess.
    what a shitshow of a provider lol

  • HostSlickHostSlick 🚩 Host Rep Tag Suspended

    @zGato said:

    @Calypso said:

    @zGato said:

    @lowendlurker said:
    He plans to discontinue entire VPS lineup to focus on dedi.
    Storage probably also counts in there, which would be a pain because I recently snapped one :D

    Maybe only new order will be not possible?

    Source of that?

    A brainfart a bit earlier in this topic: https://lowendtalk.com/post/quote/204550/Comment_4391352

    Basically says thinking about maybe dropping VPS from portfolio. Anyway, nothing for certain.

    great i guess.
    what a shitshow of a provider lol

    I said, ill see. Thats nothing for sure. And yes i have mentioned before thinking about it.

    As business men you have always to find solutions to a problem. Either you find solution or you have to realize that it wont succeed and leave it over to others on the market.
    And because the VPS products have many support demands while being on the bottom price-wise, its hard to cover. As mentioned im trying to train some Staff from India with a business-partner i know for years and eventually solve that in the next months and can contiune offer such VPS in the long, or not. But it cant not stay like this forever, you know, im not going in circles.

    Thats just normal. I have alot of demand for dedicated servers. Its why i build the network like this.
    A other day some customer buys 10 dedicated servers with 10Gbit unmetered etc etc. Pulling additional 40gbit on average.
    Every business is different, other providers may have the opposite. But for me thats my way. My Niche.

    I know someone else with a Hosting business, he sell VPS but recently sold his company because he found that hes making more with just consulting.
    Thats his way.

    Especially for deals on LET level. Do you think that covers anything? then your far away from the reality. Costs rake up fast even if its just few euro here, there. We all know it,
    even small amounts can turn into a elephant.

    I dont know neither what people think im doing the whole day. Im surely not sitting there just wanking.

    Anyway i dont have to defend my decisions here.

    Thanked by 1lowendlurker
  • @zGato said:
    great i guess.
    what a shitshow of a provider lol

    This kind of reactions only make it easier for providers to stop with certain aspects of their current business or on LET. Great job you do, reacting on only a thought that someone has.

  • zGatozGato Member

    @Calypso said:

    @zGato said:
    great i guess.
    what a shitshow of a provider lol

    This kind of reactions only make it easier for providers to stop with certain aspects of their current business or on LET. Great job you do, reacting on only a thought that someone has.

    Even people that I've never heard publicly critique providers have done with @HostSlick. They've discontinued and screwed a bunch of customers because they can't make planned and clear decisions for their business future.

    Telling your customers constantly about "get X amount of bonus" for replenishing balance thinking you're able to renew your services further and then the provider suddenly discontinuing them is fucked.

  • lowendlurkerlowendlurker Member
    edited April 2025

    @HostSlick is it good idea to fire up 1tb transfer now?
    Disruption expected? better wait until tomorrow?
    Will take a few days anyway to finish

  • HostSlickHostSlick 🚩 Host Rep Tag Suspended
    edited April 2025

    @lowendlurker said:
    @HostSlick is it good idea to fire up 1tb transfer now?
    Disruption expected? better wait until tomorrow?
    Will take a few days anyway to finish

    We are trying again right now and commit in 15min
    Technican has tested something in his lab with the config and fixed/debugged the yesterdays

    Thanked by 1lowendlurker
  • zGatozGato Member
    edited April 2025

    Then what about making deals that are sustainable and not a loss for the next X years? Or increase prices, telling everyone in advance? You've discontinued so many plans it's just a joke at this point. I'm the type of guy that never really opens a ticket, but it's been crazy how many I've had to open with you because, either VPS goes down, disappears, breaks, ... And I can certainly guarantee a few LET providers can even vouch for me on that one.

    Oh and btw, one of my VPSs have disappeared and has been down for days again.

    Thanked by 3_MS_ loay PineappleM
  • @zGato said:

    @Calypso said:

    @zGato said:
    great i guess.
    what a shitshow of a provider lol

    This kind of reactions only make it easier for providers to stop with certain aspects of their current business or on LET. Great job you do, reacting on only a thought that someone has.

    Even people that I've never heard publicly critique providers have done with @HostSlick. They've discontinued and screwed a bunch of customers because they can't make planned and clear decisions for their business future.

    Telling your customers constantly about "get X amount of bonus" for replenishing balance thinking you're able to renew your services further and then the provider suddenly discontinuing them is fucked.

    yeah I try to not punch down too much, but this is an absolute disaster. glad i always got bad vibes from them and never actually purchased any services.

    Thanked by 2zGato PineappleM
  • @HostSlick said:

    @lowendlurker said:
    @HostSlick is it good idea to fire up 1tb transfer now?
    Disruption expected? better wait until tomorrow?
    Will take a few days anyway to finish

    We are trying again right now and commit in 15min
    Technican has tested something in his lab with the config and fixed/debugged the yesterdays

    Appreciate it.
    Sorry btw for creating this topic in the first place, didn't expect it to be going like that

  • @HostSlick said: If you have Ticket then it will be answered Office hours, mo-fr 9-18:00 CET.

    So when I receive my refund for 2 undelivered Ryzens?
    You reply here, not on tickets or Telegram.
    I'm waiting 16 days, you said 7-14.

  • @zGato said:
    great i guess.
    what a shitshow of a provider lol

    If I knew they plan to discontinue the VPS lineup I would have snatched an additional compute vps + storage vps from hosthatch's flash sale. I doubt they will offer those sweet smaller plans again. Ah well.

    @cold said:
    he will come with better deals, wait for BF, he always does.

    It doesn't matter if there is a better BF deal when they plan to discontinue VPS plans :D

    Thanked by 1zGato
  • HostSlickHostSlick 🚩 Host Rep Tag Suspended

    @Smother9910 said:

    @HostSlick said: If you have Ticket then it will be answered Office hours, mo-fr 9-18:00 CET.

    So when I receive my refund for 2 undelivered Ryzens?
    You reply here, not on tickets or Telegram.
    I'm waiting 16 days, you said 7-14.

    Sorry been extremely busy, i come back to u soon, replied telegram

  • HostSlickHostSlick 🚩 Host Rep Tag Suspended
    edited April 2025

    @lowendlurker said:

    @HostSlick said:

    @lowendlurker said:
    @HostSlick is it good idea to fire up 1tb transfer now?
    Disruption expected? better wait until tomorrow?
    Will take a few days anyway to finish

    We are trying again right now and commit in 15min
    Technican has tested something in his lab with the config and fixed/debugged the yesterdays

    Appreciate it.
    Sorry btw for creating this topic in the first place, didn't expect it to be going like that

    Now bgp fine. GTT warming up, 50gbit already outbound going there. Doing fine tuning and complete bgp-mix now. At least congestion should be away now

    Thanked by 1lowendlurker
  • HostSlickHostSlick 🚩 Host Rep Tag Suspended

    @lowendlurker
    not sure, it could be the node you are on. I pulled SSH of one of the storage nodes.

    Im making a break, i have massive headache. Then i need to make fine tuning with technican, tickets, wake up my support helping hand/guy and process some other stuff.
    For now we have passed the worst part.

  • All fine, seeing big speeds now as well.
    Thanks for all the updates on your process in this!

  • coldcold Member

    @vastness4594 said:

    @zGato said:
    great i guess.
    what a shitshow of a provider lol

    If I knew they plan to discontinue the VPS lineup I would have snatched an additional compute vps + storage vps from hosthatch's flash sale. I doubt they will offer those sweet smaller plans again. Ah well.

    @cold said:
    he will come with better deals, wait for BF, he always does.

    It doesn't matter if there is a better BF deal when they plan to discontinue VPS plans :D

    well there gonna be other providers. there's planty fish in the ocean

    Thanked by 2vastness4594 zGato
  • nozzapnozzap Member
    edited April 2025

    @nozzap said: The VPS has been down since yesterday. They promised to fix it yesterday, but they never got in touch. Ticket ID: 733842
    @HostSlick On 14/04, you replied that you would fix the problem within a day. It's already 16.04 and the server hasn't been available for two days

  • Ticket #337609
    Pending Investigation for 3 days? ;)

  • cybertechcybertech Member
    edited April 2025

    @kheng86 said:
    Ticket #337609
    Pending Investigation for 3 days? ;)

    my tickets had been deleted twice, first time made maybe 3 months ago, second time was after pending investigation for more than a month

    seems hostslick not serious about vps anymore so i give up

    Thanked by 2kheng86 vastness4594
  • host_chost_c Patron Provider, Top Host, Megathread Squad
    edited April 2025

    @HostSlick said: We ported from Cisco 6500 to Juniper MX960-PREM3 in October.

    Well we will also port from CISCO to Juniper in the upcoming moths, so I feel you here @HostSlick

    Most probably we will hit some things that will be forgotten on the settings conversion from NX-OS to Junos. ( AKA will most probably fuck up something :D )

    Keep up the good work @HostSlick , upgrades are always a pain in the ass.

    For all others, just remember that even behemoths like Microsoft and Google fuck up stuff, not even they have 100% uptime and they sell much more expensive stuff that runs on much more expensive hardware with a pretty large support team. ( in other words, keep calm and wait it out, as this provider did not spend a few $$$K just to take he's network offline for popcorn show, he did it so he can expand and provide better services )

    "If there is no struggle there is no progress" - and we all love progress right? :)

    With <3 , HOST-C

    Thanked by 1PineappleM
  • coldcold Member

    @kheng86 said:
    Ticket #337609
    Pending Investigation for 3 days? ;)

    he got infected with balkan virus, we don't give a fuck about small fish, and don't care if we lose them...so I guess its time for us to accept this fact and move along

    Thanked by 1vastness4594
  • @cold said: he got infected with balkan virus, we don't give a fuck about small fish, and don't care if we lose them...so I guess its time for us to accept this fact and move along

    If the VPS is not going to restore, let it return the money for the unused and paid period, and we'll split up, find other providers.

  • VPS die 5 days, no ticket response, may be they bankrupt

  • WoooWooo Member

    VPS die 5 days, no ticket response, may be they bankrupt

  • VPS die 5 days, no ticket response, may be they bankrupt

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