Hostslick network issues?

vastness4594

@HostSlick said:

@TheGreatOakley said:

@HostSlick said: The amount of active dedicated Servers more then doubled from last year

How about to double your team?

Some Business Partner helps me to get Indian Support Staff Up. Will take a Month or two until they trained but hes already on it. With that Help can cover the VPS Tickets more easy and focus on the Main business. I Look to grow more in The dedicated Thing. Eventually shutdown vps over next 1-2years. I'll See.
Otherwise i have two Freelancer helping right now , especially when i be on vacation next week is where is to hand it over

oh boy this probably I should start looking at some other providers soon

alpha3k

@HostSlick said:

@cold said:
@HostSlick an update would be nice, to let us know when our services will be back online !

I See all our Services are fine. Can DM Ticket ID? I'll forward it to responsible

Im sorry If you feel Support too slow. Also can make refund If you want, so you can try a deal from Some other Provider?

PLEASE check Ticket #093977 mine is down from 2 days

nozzap

The VPS has not been working since yesterday. They promised to fix it yesterday, but they never got in touch again. Ticket ID: 733842

cold

@vastness4594 said:

@HostSlick said:

@TheGreatOakley said:

@HostSlick said: The amount of active dedicated Servers more then doubled from last year

How about to double your team?

Some Business Partner helps me to get Indian Support Staff Up. Will take a Month or two until they trained but hes already on it. With that Help can cover the VPS Tickets more easy and focus on the Main business. I Look to grow more in The dedicated Thing. Eventually shutdown vps over next 1-2years. I'll See.
Otherwise i have two Freelancer helping right now , especially when i be on vacation next week is where is to hand it over

oh boy this probably I should start looking at some other providers soon

I think you're not the only one

loay

My storage VPS are down now.

hostxdedi

Hostslick is down

hostxdedi

@hostslick

HOSTCAY

He’s aware and notified he’s working on it. Has to do with the upgrade he’s doing.

hostxdedi

Ok

lowendlurker

Now I'm really a bit mad because this is the third time my transfer broke...

Maybe it was my own fault to do it at this point in time but honestly there was no statement of complete downtime, if I didn't miss anything...

tenpera

nothing works, one vps is gone from the service, others are offline.

hostxdedi

all dedicated was down.wait for morning multiple user reports

TheGreatOakley

Same here. VPS has been down for over a hour.

TheGreatOakley

Legend

JabJab

ping pong it's back

hostxdedi

Yes it's back . 😁

HostSlick

Hello,

Unfortunately Today after applying config to establish bgp Session with our new additional upstream/Transit Provider GTT there was issue on our configuration which caused the complete full table to leak to our other upstream because technican Forgot to Set a Policy. This was About 1million routes which triggered prefix Limit on other upstream.

We have audited config and apply The correct one tomorrow to Finish a Network upgrade we have planned since a month.

See Here
https://hostslick.com/clients/announcements/82/Network-Upgrade-completion--.html

We then have completed and added 300Gbit GTT Tier1 upstream AS a Addition to our current upstreams capacity.

This has been fixed. Tomorrow on 16.04.2024 we Except to finish this in The morning/ day time

Thanks for understanding.

HostSlick

For explain we have accidently sent all this routes to The Other upstream (See almost 1 Million routes) which triggered a Limit because some Policy was forget to be configured on our end
BY DEFAULT ebgp prefixes will be advertised to other ebgp peer

lowendlurker

is this hostslick or hostclick, sir?

HostSlick

@lowendlurker said:
is this hostslick or hostclick, sir?

Mistakes where made with The Hostname when configuring The Juniper MX960 and i was too lazy to Change it
Hostname has No affect on Operation

lowendlurker

Love that human touch, honestly

HostSlick

@lowendlurker said:
Love that human touch, honestly

Actually Need correct Myself i think this Hostname was even translated from the old Cisco config

We ported from Cisco 6500 to Juniper MX960-PREM3 in October.

I hired someone and told him to port/translate the configuration and do this and that changes as we also setup a Stack of Aristas.

The Same guy Made the GTT Config, along with config bgp Mix, bgp failover and The configurations for Our Equipment in NIKHEF.

Hes Freelancer and also works fulltime for Orange France as Network engineer and has many certifications. So even the Professional people make mistakes sometimes

lowendlurker

Wrong spelling is no indication of being professional or amateur, in the end it can happen to anyone.

In important place of config is different story if you are unlucky I guess

cybertech

network is back now

crunchbits

@lowendlurker said:
Wrong spelling is no indication of being professional or amateur, in the end it can happen to anyone.

In important place of config is different story if you are unlucky I guess

Thanks to @sh97 and @emgh I keep typing 'crunchbitch' and 'crankbis' subconsciously when doing professional e-mails after a very long day. At least I find it funny when I re-read them the next morning.

Every time we touch the network, planned with everything pre-printed and a bullet point list of every step and what everyone is doing it's always a cheek-clenching moment when admin hits enter on the 'confirm commit' for the MX. I feel that pain @HostSlick

vastness4594

@cold said:
I think you're not the only one

TBH I don't really mind the minor downtime of the service, or even the poor network speed while they are doing infrastructure upgrade. I'm just rather sad I'll have to find another provider because they don't want to continue the VPS service in a year or two. I was really hoping to keep using this sweet 3TB storage box for a long time. Maybe @HostSlick will allow existing VPS service to continue to run until it's canceled that would be very nice

sh97

@crunchbits said:

@lowendlurker said:
Wrong spelling is no indication of being professional or amateur, in the end it can happen to anyone.

In important place of config is different story if you are unlucky I guess

Thanks to @sh97 and @emgh I keep typing 'crunchbitch' and 'crankbis' subconsciously when doing professional e-mails after a very long day. At least I find it funny when I re-read them the next morning.

Every time we touch the network, planned with everything pre-printed and a bullet point list of every step and what everyone is doing it's always a cheek-clenching moment when admin hits enter on the 'confirm commit' for the MX. I feel that pain @HostSlick

Sorry not sorry

AlexBarakov

Once upon a time, many moons ago, I leaked full routes to IX, so I know the pain. Good luck Max, with the upgrade!

alpha3k

@HostSlick can i get update on my ticket , its down from last 3-4 days
Ticket #093977

cold

some comes the balkans statemen> @vastness4594 said:

@cold said:
I think you're not the only one

TBH I don't really mind the minor downtime of the service, or even the poor network speed while they are doing infrastructure upgrade. I'm just rather sad I'll have to find another provider because they don't want to continue the VPS service in a year or two. I was really hoping to keep using this sweet 3TB storage box for a long time. Maybe @HostSlick will allow existing VPS service to continue to run until it's canceled that would be very nice

he will come with better deals, wait for BF, he always does.