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Hostslick network issues?

lowendlurkerlowendlurker Member
in General

First of all, I am aware of Hostslick's ongoing(?) network upgrade.

Before opening a ticket with them, has anyone else experienced intermittent flaky and slow network with them for the last few days?
Like no more than 1MB/s up/down, single stream.

Thanked by 2davide Egyarmy
«134

Comments

  • HostSlickHostSlick Member, Host Rep
    edited April 13

    If you have Ticket then it will be answered Office hours, mo-fr 9-18:00 CET.

    But as i have been lurking Here in Last hour i can answer you,

    Currently hard Times.
    Network is congested right now. But Not long anymore.

    Im waiting for Some Remote Hands in our new POP NIKHEF, Amsterdam for Our Juniper there, so i can finish Network upgrade and get Our GTT live and Hand it over to our Juniper MX960 in the Datacenter.

    We have signed 3x100gbit GTT, enough capacity. For next months.

    Provider Just finished our Wave from Amsterdam to our Datacenter on Friday evening. GTT Ports on our Juniper in NIKHEF Amsterdam are already Up.

    I think end of this month we will have 500Gbit/s in Transit alone.

    Im also currently working on 100G ERA-IX, 100G frysix and 100G interix. Been in contact.

    Tomorrow will be busy, better reach via ticket. I dont think i will have any time to answer Here at all if there is any questions from your side. We will get this Network upgrade finished then and the to-do list is full. Unexected Delays where Here and there, Check announcements on Website for explanation
    Even Delivery of the Network Equipment for our NIKHEF POP we Launched was delay.

    Thanked by 3lowendlurker ikibsys davide
  • cochoncochon Member

    For me, the complete opposite, I've experienced 1MB/s downloads for many weeks prior to this, and am now maxing out my 10MB/s home connection. Just an ad-hoc test, hopefully a permanent fix from this weeks upgrade.

  • lowendlurkerlowendlurker Member

    Thank you a lot for that writeup! @HostSlick

    Actually decided to not create a ticket because my intention was to not disturb you, which went in opposite direction.

    Kind of expected it has something to do with the upgrade announcement.
    It's not an issue at all, just wanted to make sure this is to be expected at the moment and nothing else is wrong.

    Surely after it's finished it will be fine again :)

  • dedimarkdedimark Member

    @HostSlick, what is your AS Number?

  • HostSlickHostSlick Member, Host Rep
    edited April 13

    @dedimark said:
    @HostSlick, what is your AS Number?

    What for? BGP we only do for certain customers - Business - revenue 1k+/m. Dedicated Server only, vps not.

    Thanked by 1host_c
  • dedimarkdedimark Member

    @HostSlick said:

    @dedimark said:
    @HostSlick, what is your AS Number?

    What for? BGP we only do for certain customers - Business - revenue 1k+/m. Dedicated Server only, vps not.

    I found.

    ColocationX LTD, AS208046. Located in Limburg, Netherlands (EU)
    IP: 193.142.146.186

    for info :)

  • cybertechcybertech Member
    edited April 13

    network seems fine. oh not outside of the country

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2025-01-01                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Mon 14 Apr 2025 07:07:56 AM +08

Basic System Information:
---------------------------------
Uptime     : 87 days, 10 hours, 58 minutes
Processor  : Intel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz
CPU cores  : 2 @ 2596.990 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM        : 1.9 GiB
Swap       : 0.0 KiB
Disk       : 24.9 GiB
Distro     : Debian GNU/Linux 12 (bookworm)
Kernel     : 6.1.0-30-amd64
VM Type    : KVM
IPv4/IPv6  : ✔ Online / ❌ Offline

IPv4 Network Information:
---------------------------------
ISP        : ColocationX Ltd.
ASN        : AS208046 ColocationX Ltd.
Host       : EGIHosting
Location   : Amsterdam, North Holland (NH)
Country    : Netherlands

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/sda1):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 4.96 MB/s     (1.2k) | 44.99 MB/s     (703)
Write      | 4.98 MB/s     (1.2k) | 45.22 MB/s     (706)
Total      | 9.95 MB/s     (2.4k) | 90.22 MB/s    (1.4k)
           |                      |
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 117.40 MB/s    (229) | 123.37 MB/s    (120)
Write      | 123.63 MB/s    (241) | 131.58 MB/s    (128)
Total      | 241.03 MB/s    (470) | 254.95 MB/s    (248)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
-----           | -----                     | ----            | ----            | ----
Clouvider       | London, UK (10G)          | 5.12 Gbits/sec  | 78.8 Mbits/sec  | 10.9 ms
Eranium         | Amsterdam, NL (100G)      | 6.42 Gbits/sec  | 6.23 Gbits/sec  | 3.54 ms
Uztelecom       | Tashkent, UZ (10G)        | 1.64 Gbits/sec  | 9.46 Mbits/sec  | 95.5 ms
Leaseweb        | Singapore, SG (10G)       | 501 Mbits/sec   | 5.64 Mbits/sec  | --
Clouvider       | Los Angeles, CA, US (10G) | 1.01 Gbits/sec  | 10.7 Mbits/sec  | 136 ms
Leaseweb        | NYC, NY, US (10G)         | 1.98 Gbits/sec  | 7.52 Mbits/sec  | 80.1 ms
Edgoo           | Sao Paulo, BR (1G)        | 620 Mbits/sec   | 4.51 Mbits/sec  | 223 ms

Geekbench 4 Benchmark Test:
---------------------------------
Test            | Value
                |
Single Core     | 3504
Multi Core      | 6437
Full Test       | https://browser.geekbench.com/v4/cpu/18658693

YABS completed in 9 min 44 sec
  • hyperblasthyperblast Member

    no networkproblems here:

    ---------------------------------- nws.sh ---------------------------------
      A simple script to bench network performance using speedtest-cli
---------------------------------------------------------------------------
 Version            : v2025.03.18
 Global Speedtest   : wget -qO- nws.sh | bash
 Region Speedtest   : wget -qO- nws.sh | bash -s -- -r <region>
---------------------------------------------------------------------------
 Basic System Info
---------------------------------------------------------------------------
 CPU Model          : AMD Ryzen 9 3900X 12-Core Processor
 CPU Cores          : 1 @ 3792.874 MHz
 Kernel             : 6.1.0-33-amd64
 Virtualization     : KVM
 TCP Control        : cubic
---------------------------------------------------------------------------
 Basic Network Info
---------------------------------------------------------------------------
 Primary Network    : IPv4
 IPv6 Access        : ❌ Offline
 IPv4 Access        : ✔ Online
 ISP                : ColocationX Ltd.
 ASN                : AS208046 ColocationX Ltd.
 Host               : ColocationX Ltd
 Location           : Frankfurt am Main, Hesse-HE, Germany
 Location (IPv4)    : Amsterdam, North Holland, NL
---------------------------------------------------------------------------
 Speedtest.net (Region: EUROPE)
---------------------------------------------------------------------------
 Location         Latency     Loss    DL Speed       UP Speed       Server

 ISP: ColocationX

 Nearest          6.97 ms     N/A     940.48 Mbps    826.90 Mbps    Melbicom - Frankfurt

 London, UK       8.58 ms     0.0%    938.31 Mbps    823.33 Mbps    RETN - London
 Manchester, UK   14.96 ms    N/A     413.21 Mbps    871.08 Mbps    Vodafone UK - Manchester
 Dublin, IE       16.57 ms    0.0%    940.29 Mbps    828.79 Mbps    Three Ireland - Dublin
 Amsterdam, NL    2.12 ms     0.0%    930.53 Mbps    932.91 Mbps    Melbicom - Amsterdam
 Paris, FR        11.28 ms    0.0%    941.42 Mbps    874.20 Mbps    Scaleway - Paris
 Marseille, FR    25.23 ms    N/A     948.24 Mbps    872.36 Mbps    ORANGE FRANCE - Marseille
 Madrid, ES       36.48 ms    0.0%    941.67 Mbps    862.01 Mbps    Orange - Madrid
 Barcelona, ES    30.68 ms    0.0%    912.82 Mbps    740.11 Mbps    Adamo - Barcelona
 Lisbon, PT       45.79 ms    0.0%    328.60 Mbps    177.23 Mbps    Edgoo Networks - Lisbon
 Rome, IT         27.64 ms    0.0%    951.23 Mbps    786.71 Mbps    TIM SpA - Rome
 Milan, IT        29.72 ms    0.0%    943.73 Mbps    789.94 Mbps    Fastweb SpA - Milan
 Zurich, CH       18.08 ms    0.0%    727.51 Mbps    848.07 Mbps    Sunrise Communication AG - Zurich
 Frankfurt, DE    11.77 ms    0.0%    937.56 Mbps    819.94 Mbps    31173 Services AB - Frankfurt
 Berlin, DE       FAILED
 Vienna, AT       26.37 ms    0.0%    732.63 Mbps    710.22 Mbps    DataPacket - Vienna
 Budapest, HU     24.06 ms    0.0%    324.90 Mbps    606.89 Mbps    ATW Internet Kft. - Budapest
 Krakow, PL       34.79 ms    0.0%    588.39 Mbps    591.20 Mbps    T-Mobile Polska S.A. - Kraków
 Warsaw, PL       26.40 ms    0.0%    757.84 Mbps    774.70 Mbps    Orange Polska S.A. - Warsaw
 Lviv, UA         35.56 ms    0.0%    940.11 Mbps    497.53 Mbps    Kyivstar - Lviv
 Kyiv, UA         34.88 ms    0.0%    480.29 Mbps    840.97 Mbps    O3 - Kyiv
 Bucharest, RO    41.96 ms    0.0%    581.66 Mbps    677.72 Mbps    Orange Romania SA - Bucuresti
 Timisoara, RO    41.83 ms    0.0%    945.49 Mbps    673.64 Mbps    Digi
 Helsinki, FI     26.64 ms    0.0%    909.52 Mbps    556.96 Mbps    Elisa Oyj - Helsinki
 Stockholm, SE    29.26 ms    0.0%    681.70 Mbps    683.80 Mbps    Bahnhof AB - Stockholm
 Oslo, NO         19.97 ms    0.0%    853.30 Mbps    848.92 Mbps    Telia Norge AS - Oslo
 Moscow, RU       49.46 ms    0.0%    954.40 Mbps    712.79 Mbps    MTS - Moscow
 Petersburg, RU   37.56 ms    0.0%    702.50 Mbps    466.86 Mbps    t2 Russia - Saint Petersburg
 Istanbul, TR     42.47 ms    0.0%    818.70 Mbps    799.43 Mbps    Turkcell - Istanbul
---------------------------------------------------------------------------
  • alpha3kalpha3k Member

    my server is down Please check Ticket #093977

  • CalypsoCalypso Member

    I guess a book can be written about everything that didn't go as expected with this network upgrade...

    24st Feb: 1st or 2nd week of March
    10th Mar: was planned end of 1st week March, now beginning next week 17th March if not ended by this week
    6th Apr: Completion during 7-11th April
    14th Apr: Waiting for remote hands

    Must be frustrating...

    Thanked by 1Egyarmy
  • cybertechcybertech Member

    i thought i received an email sometime ago stating network upgrade completed or something. did not read too much into it.

  • rcy026rcy026 Member

    My vps has been down for 24 hours, Virtualizor panel says something about user id not found. Doesn't feel like a network issue, more of a hypervisor thing.

    Thanked by 1alpha3k
  • alpha3kalpha3k Member

    @rcy026 said:
    My vps has been down for 24 hours, Virtualizor panel says something about user id not found. Doesn't feel like a network issue, more of a hypervisor thing.

    same with me

    Thanked by 1rcy026
  • mwmw Member

    @Calypso said:
    I guess a book can be written about everything that didn't go as expected with this network upgrade...

    24st Feb: 1st or 2nd week of March
    10th Mar: was planned end of 1st week March, now beginning next week 17th March if not ended by this week
    6th Apr: Completion during 7-11th April
    14th Apr: Waiting for remote hands

    Must be frustrating...

    i recall them mentioning congestion and a pending network upgrade last year. either theyre growing faster than they are scaling network or are having serious trouble with this perpetual upgrade

  • HostSlickHostSlick Member, Host Rep
    edited April 14

    @mw said:

    @Calypso said:
    I guess a book can be written about everything that didn't go as expected with this network upgrade...

    24st Feb: 1st or 2nd week of March
    10th Mar: was planned end of 1st week March, now beginning next week 17th March if not ended by this week
    6th Apr: Completion during 7-11th April
    14th Apr: Waiting for remote hands

    Must be frustrating...

    i recall them mentioning congestion and a pending network upgrade last year. either theyre growing faster than they are scaling network or are having serious trouble with this perpetual upgrade

    That was another upgrade.
    The amount of active dedicated Servers more then doubled from last year

    I have 48 Blades now in the Pipe for restock Next 2 weeks, more later.

    With the current Upgrade and opening POP in NIKHEF its being prepared to scale faster, especially we add our first Tier1 with, as said 3x100Gbit, GTT.

    Thanked by 3dedimark HOSTCAY vastness4594
  • SirFoxySirFoxy Member

    🤥 Darwinism at its finest

    Thanked by 1HostSlick
  • yoursunnyyoursunny Member, IPv6 Advocate
    edited April 14

    @cybertech said:
    network seems fine. oh not outside of the country
    ❌ Offline

    Definitely not fine.
    A blanket may help.

    Thanked by 1satorik
  • emg88emg88 Member
    edited April 14

    @lowendlurker what is your IP range? I'm seeing network issues mine is 45.129.x.x

  • HostSlickHostSlick Member, Host Rep
    edited April 14

    @SirFoxy said:
    🤥 Darwinism at its finest

    :kissing_heart:

    My own blankets is all i want

  • HostSlickHostSlick Member, Host Rep

    @yoursunny said:

    @cybertech said:
    network seems fine. oh not outside of the country
    ❌ Offline

    Definitely not fine.
    A blanket may help.

    YES

  • coldcold Member

    second day and VPS still missing ! must say quality and support is getting better over here too

  • coldcold Member

    @HostSlick an update would be nice, to let us know when our services will be back online !

  • zGatozGato Member
    edited April 15

    @cold said:
    second day and VPS still missing ! must say quality and support is getting better over here too

    one of my vps also disappeared lol

    just opened a ticket, let's see how it goes

    Thanked by 1donnebanget
  • HostSlickHostSlick Member, Host Rep

    @cold said:
    @HostSlick an update would be nice, to let us know when our services will be back online !

    I See all our Services are fine. Can DM Ticket ID? I'll forward it to responsible

    Im sorry If you feel Support too slow. Also can make refund If you want, so you can try a deal from Some other Provider?

  • lowendlurkerlowendlurker Member

    @emg88 said:
    @lowendlurker what is your IP range? I'm seeing network issues mine is 45.129.x.x

    Mine is 93.123.x.x

  • rcy026rcy026 Member

    @HostSlick said:

    I See all our Services are fine. Can DM Ticket ID? I'll forward it to responsible

    Mine is #053478, been down for a couple of days now.

  • coldcold Member

    @HostSlick said:

    @cold said:
    @HostSlick an update would be nice, to let us know when our services will be back online !

    I See all our Services are fine. Can DM Ticket ID? I'll forward it to responsible

    Im sorry If you feel Support too slow. Also can make refund If you want, so you can try a deal from Some other Provider?

    well you see wrong, 1 VPS is missing for 2 days, your IT is investigating... that's why I said an update will be nice

  • alpha3kalpha3k Member

    @HostSlick said:

    @cold said:
    @HostSlick an update would be nice, to let us know when our services will be back online !

    I See all our Services are fine. Can DM Ticket ID? I'll forward it to responsible

    Im sorry If you feel Support too slow. Also can make refund If you want, so you can try a deal from Some other Provider?

    Ticket #093977 - server is down again PLEAASE FIX IT

    its been 2days

  • TheGreatOakleyTheGreatOakley Member

    @HostSlick said: The amount of active dedicated Servers more then doubled from last year

    How about to double your team?

  • HostSlickHostSlick Member, Host Rep
    edited April 15

    @TheGreatOakley said:

    @HostSlick said: The amount of active dedicated Servers more then doubled from last year

    How about to double your team?

    Some Business Partner helps me to get Indian Support Staff Up. Will take a Month or two until they trained but hes already on it. With that Help can cover the VPS Tickets more easy and focus on the Main business. I Look to grow more in The dedicated Thing. Eventually shutdown vps over next 1-2years. I'll See.
    Otherwise i have two Freelancer helping right now , especially when i be on vacation next week is where is to hand it over

    Thanked by 1host_c
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