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New Year | Lifetime Offers / Shared/Reseller DirectAdmin (DE, SG, LA, AT!)

1568101113

Comments

  • @BradMcA said:
    Now Direct Admin is not responding... just says "Unable to reach network. Please check your internet connection.".. ffs... where is support when you need it... Mike needs an assistant.

    Same here :(

  • JasonMJasonM Member
    edited March 2024

    For me DA login is working fine, and even the DA panel loads correctly.

    For WP issue: it seems there is server configuration problem or firewall (bitninja) problem on the node itself, the WP sites are loading fine but WP can't connect to update/install any plugins/themes in backend. Lets wait until its fixed.

  • BradMcABradMcA Member
    edited March 2024

    Both issues were fixed last night after Mike got back from his full time job, DA needed a bit more resources I think and immunify 360 rules update screwed up wordpress admin.

    The more we can investigate cause ourselves and help him out through tickets the better. Eventually the bugs on the new server will be ironed out, I do think that myw needs to be more than a one man band though, it's what puts me off starting my own SAAS, who takes care of it when I go on holiday..

    Thanked by 1MikePT
  • @JasonM said:
    For me DA login is working fine, and even the DA panel loads correctly.

    For WP issue: it seems there is server configuration problem or firewall (bitninja) problem on the node itself, the WP sites are loading fine but WP can't connect to update/install any plugins/themes in backend. Lets wait until its fixed.

    Can confirm that frontend wp on my sites is still functional.

    Thanked by 2JasonM MikePT
  • I can confirm my WP and DA are both working, both let me login and logout fine

    Thanked by 1MikePT
  • cpsdcpsd Member

    Mike please, I am still waiting and I can't use the service ( I can't login to DA ). Before it was one week but now it has been almost ONE MONTH of my Ticket #453033. Moreover one week ago I also wrote you an email about my ticket that you didn't reply.

    I don't know what else to do. I am patiently waiting.

    @cpsd said:
    @MikePT please, can you have a look my support tickets? it has been a week (the urgent problem #453033) and a week & half (this second non-urgent problem #197544).

  • MikePTMikePT Veteran

    @cpsd said:
    Mike please, I am still waiting and I can't use the service ( I can't login to DA ). Before it was one week but now it has been almost ONE MONTH of my Ticket #453033. Moreover one week ago I also wrote you an email about my ticket that you didn't reply.

    I don't know what else to do. I am patiently waiting.

    @cpsd said:
    @MikePT please, can you have a look my support tickets? it has been a week (the urgent problem #453033) and a week & half (this second non-urgent problem #197544).

    --

    We've responded to all tickets today.

  • MikePTMikePT Veteran

    @BradMcA said:
    Both issues were fixed last night after Mike got back from his full time job, DA needed a bit more resources I think and immunify 360 rules update screwed up wordpress admin.

    The more we can investigate cause ourselves and help him out through tickets the better. Eventually the bugs on the new server will be ironed out, I do think that myw needs to be more than a one man band though, it's what puts me off starting my own SAAS, who takes care of it when I go on holiday..

    There were new Imunify360 launched recently that caused many issues in our servers.

    We had to whitelist a bunch of these rules. Still monitoring, for now, we were able to clear all tickets in our queue.

  • MikePTMikePT Veteran

    @JasonM said:
    For me DA login is working fine, and even the DA panel loads correctly.

    For WP issue: it seems there is server configuration problem or firewall (bitninja) problem on the node itself, the WP sites are loading fine but WP can't connect to update/install any plugins/themes in backend. Lets wait until its fixed.

    Check now. Imunify360...

    Thanked by 1JasonM
  • MikePTMikePT Veteran

    @Captainbalu said:

    @BradMcA said:
    Now Direct Admin is not responding... just says "Unable to reach network. Please check your internet connection.".. ffs... where is support when you need it... Mike needs an assistant.

    Same here :(

    Had fixed it same day it was reported.

  • cpsdcpsd Member

    @MikePT said:
    We've responded to all tickets today.

    I have access again. THANKS MIKE

    Thanked by 1MikePT
  • @MikePT WDE DirectAdmin = license is expired

    Thanked by 1MikePT
  • @abangnoob said:
    @MikePT WDE DirectAdmin = license is expired

    Just seen the same myself, ticket raised.

    Thanked by 1MikePT
  • Fixed bullet fast within 10 mins, nice one @MikePT

    Thanked by 1MikePT
  • MikePTMikePT Veteran

    @BradMcA said:
    Fixed bullet fast within 10 mins, nice one @MikePT

    Yeah sorry for that guys, Mark from DA had issued migration licenses, since we had to keep both active, old wde1 and new wde1, just forgot to apply the original license to it.
    All good! <3

    Thanked by 1abangnoob
  • twiigltwiigl Member
    edited March 2024

    I'm a bit confused, my service seems to be terminated without any notice. Ticket open since 24h, no response so far

    That's not the Mike I remember :neutral:

  • Is SG down for anyone else? o.O

  • MikePTMikePT Veteran

    @anubhavhirani said:
    Is SG down for anyone else? o.O

    It's responding to pings - we're too unable to access it, we've contacted the DC.

  • anubhavhiranianubhavhirani Member
    edited March 2024

    @MikePT said:

    @anubhavhirani said:
    Is SG down for anyone else? o.O

    It's responding to pings - we're too unable to access it, we've contacted the DC.

    Okay! Thanks for quick response! :smile:

    Edit: Service is back online.

  • Just thought I would note that .de is working beautifully for a while now and looking all stable and well so thanks to @MikePT

    Thanked by 1JosephF
  • Hi mike, is it dmca ignore?

  • @jhonppns said:
    Hi mike, is it DMCA ignore?

    It must not be.

  • @jhonppns said: Hi mike, is it dmca ignore?

    Nopes. U.S, EU, SG are not DMCA ignore. At least they are not advertised as such.

  • KohKoh Member

    DE Down Again.

  • second wde1 downtime, 9 hours ago it was out for 2 hours

    now it's around one hour and counting

    Thanked by 1Koh
  • T3T3 Member

    Down 3 hours now, and almost 3 hours yesterday.

    Thanked by 1Koh
  • @MikePT can you solve it?

  • Praise always is a jinx in IT dammit.... Getting tired of my phone pinging all weekend about sites down..FFS

    Thanked by 1sasslik
  • @MikePT is there any update?

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