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★ VirMach ★ Black Friday & Cyber Week 2018 ★ RAID 10 SSD ★ OpenVZ & KVM ★ Check inside for offers!

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Comments

  • yoursunnyyoursunny Member, IPv6 Advocate

    @VirMach said:

    @yoursunny said:

    @yoursunny said:
    $8.87/yr
    KVM - 1 GIGABIT
    1024MB RAM
    1 vCORE
    25GB SSD (RAID 10)
    2000GB BANDWIDTH
    ATLANTA, GA LOCATION
    1 DEDICATED IPv4

    My $8.87 was delivered the same day.
    It's one of the cheapest in Atlanta.

    First downtime of this server has started.

    The monitor vps7 VirMach ATL (107.175.115.xxx) is currently DOWN (Host Is Unreachable)
    Event timestamp: 2022-03-06 14:28:53 UTC+0
    UptimeRobot will alert you when it is back up.

    In WHMCS:
    Operation Timed Out After 90001 Milliseconds With 0 Bytes Received

    lose billions per hour vs pay $15 ticket fee

    We're aware, and aware of the long wait as well. It's not coming back online at all, DC hands are going to take a look. Hopefully nothing major.

    Hardware tests ran by our datacenter have confirmed that the issue is indeed caused by a failed RAM stick. We are currently working with our on-site staff to have this replaced as soon as possible.

    Earlier this year, the sheer amount of push-ups broke a Ryen.
    However, this server contains no push-ups.
    Blame the YABS gang for RAM failures.

    @deank , how many hours of downtime entitles us to start PMS?

  • VirMachVirMach Member, Patron Provider

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Yeah it's too small for Debian 10 and 11, they're above 5GB templates. And Debian 9 most likely works because it is 5GB or below.

    Thanked by 1ripeapple
  • deankdeank Member, Troll

    @yoursunny said:
    @deank , how many hours of downtime entitles us to start PMS?

    666 seconds.

    Thanked by 1yoursunny
  • VirMachVirMach Member, Patron Provider
    edited March 2022

    @yoursunny said:

    @VirMach said:

    @yoursunny said:

    @yoursunny said:
    $8.87/yr
    KVM - 1 GIGABIT
    1024MB RAM
    1 vCORE
    25GB SSD (RAID 10)
    2000GB BANDWIDTH
    ATLANTA, GA LOCATION
    1 DEDICATED IPv4

    My $8.87 was delivered the same day.
    It's one of the cheapest in Atlanta.

    First downtime of this server has started.

    The monitor vps7 VirMach ATL (107.175.115.xxx) is currently DOWN (Host Is Unreachable)
    Event timestamp: 2022-03-06 14:28:53 UTC+0
    UptimeRobot will alert you when it is back up.

    In WHMCS:
    Operation Timed Out After 90001 Milliseconds With 0 Bytes Received

    lose billions per hour vs pay $15 ticket fee

    We're aware, and aware of the long wait as well. It's not coming back online at all, DC hands are going to take a look. Hopefully nothing major.

    Hardware tests ran by our datacenter have confirmed that the issue is indeed caused by a failed RAM stick. We are currently working with our on-site staff to have this replaced as soon as possible.

    Earlier this year, the sheer amount of push-ups broke a Ryen.
    However, this server contains no push-ups.
    Blame the YABS gang for RAM failures.

    @deank , how many hours of downtime entitles us to start PMS?

    I'd usually also lose my mind by right about now but [A] we're not going to have to deal with this level of incompetency soon and [B] we actually probably will because we still have to deal with remote hands, etc.

    Our apologies as our requests have gone unnoticed by this remote datacenter. After pressing them, however, it seems that the ticket was mishandled and was not in a queue that remote technicians could see. 
    
    That has been rectified now and this is being worked on. Our apologies for the outage and for the mixup from Atlanta remote hands. 

    (Message above is not from us, it's from the company which shall not be named.)

    Thanked by 1yoursunny
  • yoursunnyyoursunny Member, IPv6 Advocate
    edited March 2022

    @yoursunny said:

    @yoursunny said:
    $8.87/yr
    KVM - 1 GIGABIT
    1024MB RAM
    1 vCORE
    25GB SSD (RAID 10)
    2000GB BANDWIDTH
    ATLANTA, GA LOCATION
    1 DEDICATED IPv4

    My $8.87 was delivered the same day.
    It's one of the cheapest in Atlanta.

    First downtime of this server has started.

    The monitor vps7 VirMach ATL (107.175.115.xxx) is currently DOWN (Host Is Unreachable)
    Event timestamp: 2022-03-06 14:28:53 UTC+0
    UptimeRobot will alert you when it is back up.

    In WHMCS:
    Operation Timed Out After 90001 Milliseconds With 0 Bytes Received

    The monitor vps7 VirMach ATL (107.175.115.xxx) is back UP (Host Is Reachable) (It was down for 37 hours and 56 minutes).
    Event timestamp: 2022-03-08 04:24:57 UTC+0

    38 hours of downtime, so the company who shall not be named needs to do 38 push-ups in my honor.

  • cybertechcybertech Member
    edited March 2022

    @VirMach said:
    we're not going to have to deal with this level of incompetency soon

    YAAS

    maybe another resident top provider gonna takeover

  • @VirMach said:

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Yeah it's too small for Debian 10 and 11, they're above 5GB templates. And Debian 9 most likely works because it is 5GB or below.

    sir, before this reinstall attempt, I had Debian 9 upgraded to debian 11 by myself. the df -hl command shows, only 2.7Gb of disk has been used, so it seems 5GB disk is enough to run.

    thank you for the reply, could you please provide the previous debian 9 option in the reinstall function again?

    Best Regards

  • @FrankZ said:

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Is installing from the netboot.xyz iso an option for you?

    sir, thank you for the suggestion, I'm a noob and can only use the reinstall function.

    clueless about the iso install.

    Thanks!

  • VirMachVirMach Member, Patron Provider

    @ripeapple said:

    @FrankZ said:

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Is installing from the netboot.xyz iso an option for you?

    sir, thank you for the suggestion, I'm a noob and can only use the reinstall function.

    clueless about the iso install.

    Thanks!

    @ripeapple said:

    @VirMach said:

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Yeah it's too small for Debian 10 and 11, they're above 5GB templates. And Debian 9 most likely works because it is 5GB or below.

    sir, before this reinstall attempt, I had Debian 9 upgraded to debian 11 by myself. the df -hl command shows, only 2.7Gb of disk has been used, so it seems 5GB disk is enough to run.

    thank you for the reply, could you please provide the previous debian 9 option in the reinstall function again?

    Best Regards

    You can re-install Debian 9 and then upgrade if that works for you. Otherwise you can mount the ISO and all you have to do is installing it while viewing the VNC.

    Debian 10 or 11 may be smaller than 5GB but the image for it isn't. The image is probably 6GB or 7GB which is why it doesn't work. The image will always be a little bit larger than the size of the OS files.

  • You can re-install Debian 9 and then upgrade if that works for you. Otherwise you can mount the ISO and all you have to do is installing it while viewing the VNC.

    Debian 10 or 11 may be smaller than 5GB but the image for it isn't. The image is probably 6GB or 7GB which is why it doesn't work. The image will always be a little bit larger than the size of the OS files.

    sir, I just tried both with Debian9. the trouble shooter shows that main ip offline, node online, and VNC is black screen. Cannot configure the network by myself

  • VirMachVirMach Member, Patron Provider

    @skorous said:

    @VirMach said:

    Chicago location may get cut out, at least temporarily. This means people in that location may get an email explaining a relocation process. We're getting more space in Dallas to cover that temporarily.


    Can you expand on this a bit? From Detroit, Chicago is just a bit closer and where my storage is sitting ....

    We were able to get a deal worked out for Chicago. It'll still most likely be set up last. I think we should be able to migrate everyone there directly but if there's a delay you may still be moved to another location temporarily.

    Thanked by 2FrankZ skorous
  • VirMachVirMach Member, Patron Provider

    Japan storage server is done.

    I was able to cram in 4 extra drives, so for Japan it's going to be 16 x 18TB, in RAID10, about 134TB of usable space. It's using a 5950X and 3200MHz DDR4 RAM. They will be the same price and bandwidth amounts as our regular storage plans (and 10Gbps port.)

    I'm adding in a 7,400MB/s Gen4 NVMe here as well for caching but that hasn't been tested yet.

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @VirMach said:
    Japan storage server is done.

    I was able to cram in 4 extra drives, so for Japan it's going to be 16 x 18TB, in RAID10, about 134TB of usable space. It's using a 5950X and 3200MHz DDR4 RAM. They will be the same price and bandwidth amounts as our regular storage plans (and 10Gbps port.)

    I'm adding in a 7,400MB/s Gen4 NVMe here as well for caching but that hasn't been tested yet.

    Can I migrate my current one in Buffalo to Japan? :smiley:

  • @VirMach said:
    Japan storage server is done.

    I was able to cram in 4 extra drives, so for Japan it's going to be 16 x 18TB, in RAID10, about 134TB of usable space. It's using a 5950X and 3200MHz DDR4 RAM. They will be the same price and bandwidth amounts as our regular storage plans (and 10Gbps port.)

    I'm adding in a 7,400MB/s Gen4 NVMe here as well for caching but that hasn't been tested yet.

    looking good, any lg?

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire
    edited March 2022

    @cybertech said:
    looking good, any lg?

  • vyas11vyas11 Member
    edited March 2022
    Thanked by 1dosai
  • @VirMach said: We were able to get a deal worked out for Chicago.

    \o/

  • Wait... storage plans are coming back?

  • plumbergplumberg Veteran, Megathread Squad

    @VirMach said:
    Japan storage server is done.

    I was able to cram in 4 extra drives, so for Japan it's going to be 16 x 18TB, in RAID10, about 134TB of usable space. It's using a 5950X and 3200MHz DDR4 RAM. They will be the same price and bandwidth amounts as our regular storage plans (and 10Gbps port.)

    I'm adding in a 7,400MB/s Gen4 NVMe here as well for caching but that hasn't been tested yet.

    Awesome @VirMach
    How can I order a storage box here?

  • @plumberg said:

    @VirMach said:
    Japan storage server is done.

    I was able to cram in 4 extra drives, so for Japan it's going to be 16 x 18TB, in RAID10, about 134TB of usable space. It's using a 5950X and 3200MHz DDR4 RAM. They will be the same price and bandwidth amounts as our regular storage plans (and 10Gbps port.)

    I'm adding in a 7,400MB/s Gen4 NVMe here as well for caching but that hasn't been tested yet.

    Awesome @VirMach
    How can I order a storage box here?

    Same question :smile:

  • fanfan Veteran

    @VirMach said: Japan storage server is done.

    Any preorder for the storage box?

  • FrankZFrankZ Barred
    edited March 2022

    @ripeapple said: sir, I just tried both with Debian9. the trouble shooter shows that main ip offline, node online, and VNC is black screen. Cannot configure the network by myself

    Are you using the html5 VNC in the SolusVM panel ? If so, it may be broken (SolusVM bug) and you should try using something like tightVNC or similar.


  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    Page 524 reminds me of the good old Error 524 during VirMach's sales...

  • FAT32> @FrankZ said:

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Is installing from the netboot.xyz iso an option for you?

    My 5GB VPS with them always ends in failure when using netboot.xyz or reinstall from solusvm (ubuntu 20.04). Reinstall works from client area but the latest they have there is Ubuntu 16.04.

  • yoursunnyyoursunny Member, IPv6 Advocate

    @DanSummer said:
    FAT32> @FrankZ said:

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Is installing from the netboot.xyz iso an option for you?

    My 5GB VPS with them always ends in failure when using netboot.xyz or reinstall from solusvm (ubuntu 20.04). Reinstall works from client area but the latest they have there is Ubuntu 16.04.

    Installing Ubuntu 20.04 from netboot.xyz needs at least 1.5 GB RAM because the entire ISO image must be loaded into the RAM.
    If you don't have sufficient RAM, you should switch to Debian 11, which could install with 512MB RAM.

  • @yoursunny said:

    @DanSummer said:
    FAT32> @FrankZ said:

    @ripeapple said:
    @VirMach sir, where is the original reinstall templates? current reinstall templates all don't work, I filed a ticket, and your colleague says my disk is too small to install. But the previous templates of debian 9 works perfectly. Could you please help, my ticket is #168981

    Is installing from the netboot.xyz iso an option for you?

    My 5GB VPS with them always ends in failure when using netboot.xyz or reinstall from solusvm (ubuntu 20.04). Reinstall works from client area but the latest they have there is Ubuntu 16.04.

    Installing Ubuntu 20.04 from netboot.xyz needs at least 1.5 GB RAM because the entire ISO image must be loaded into the RAM.
    If you don't have sufficient RAM, you should switch to Debian 11, which could install with 512MB RAM.

    That would explain why it keeps failing.

  • @FrankZ said:

    @ripeapple said: sir, I just tried both with Debian9. the trouble shooter shows that main ip offline, node online, and VNC is black screen. Cannot configure the network by myself

    Are you using the html5 VNC in the SolusVM panel ? If so, it may be broken (SolusVM bug) and you should try using something like tightVNC or similar.


    Thanks sir, I tried to reinstall three times, the finally it succeeded.

  • FrankZFrankZ Barred
    edited March 2022

    @ripeapple said: Thanks sir, I tried to reinstall three times, the finally it succeeded.

    I'm happy that you were able to get it working. :)

  • @FrankZ said:

    @ripeapple said: Thanks sir, I tried to reinstall three times, the finally it succeeded.

    I'm happy that you were able to get it working. :)

    really grateful to you attention. have a good day sir!

    Thanked by 1FrankZ
This discussion has been closed.