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Comments
Sue.
if they dont reply today with server ready im going with dispute
Man up and sue. It's the only right thing to do.
Welcome to LowEndSupport!
Help is on the way, please hold on.
@spectraip
maybe they didn't get your other 20 messages, better try sending more?
i did send them over 5+ mails today and opened the ticket no response yet strange
Well, it's not strange.
Try sending hundreds of text messages to your girl in 60 seconds. She will block you.
I can confirm 😁
Hello!
I have escalated your emails to our L2 support.
Debian,
Thx.
thanks everyone for help, finally got the reply server will be delivered within 24hrs
So, you are not going to sue?
After all the drama, it turns out to be just PMS then?
i was going to dispute as i wasn't getting response from the team past 2 days, now its was over 3 days now another 24hrs so basically 4 days for server to be delivered
Honestly - you're slightly overreacting, but hey! You do you.
not overreacting at all, if you see their homepages its clearly stated thatour employees ensure that a support ticket is processed as quickly as possible, on average within an hour. it wasnt a hour delay its was 3 days delay for a reply
"on average" does not mean EVERY ticket is processed/replied within an hour.
To be honest - you did say that you sent them multiple emails, and I assume multiple tickets. This does NOT speed things up
I'd wager that "5+" means 50.
+
impatient much?
Be a man. Do the right thing.
I'd be pretty unhappy waiting that long too.
oh no
Always remember, each time you submit a new ticket or email may (depending who you're dealing with, the support system, etc) -- put you at the back of the queue.
Usually the fastest response comes from just waiting.
hi everyone,
it was a single ticket that was sent 3 days ago, today its 5 days since i placed the order and still server not ready, and no reply from them
Did you call the police yet?
Wow, not ready yet?
nope not even a reply damnnnn 5 days i thought this company had some value in here,
will wait few hrs then going pp dispute
I wish we could indicate incoming dispute in the topic title... maybe they would pay more attenition.
No.
opened dispute as no response from them 5 days no server no reply WTF
So they replied yesterday, yet you say they didn't reply in 5 days?
@spectraip do you guys mind clearing that up please?