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SpectraIP Server not delivered - NO REPLY
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SpectraIP Server not delivered - NO REPLY

Hi everyone,

bought the server from spectraip 3 days ago, i was told server will be delivered 2 days,

but its 3 days i sent several msgs but no reply anything? hope they atleast reply here

thanks

«13

Comments

  • deankdeank Member, Troll

    Sue.

    Thanked by 1yomero
  • if they dont reply today with server ready im going with dispute

  • deankdeank Member, Troll

    Man up and sue. It's the only right thing to do.

  • SCAM_DONT_BUYSCAM_DONT_BUY Member
    edited July 2020

    Welcome to LowEndSupport!

    Help is on the way, please hold on.

    @spectraip

  • MoofieMoofie Member

    maybe they didn't get your other 20 messages, better try sending more?

  • i did send them over 5+ mails today and opened the ticket no response yet strange

  • deankdeank Member, Troll
    edited July 2020

    Well, it's not strange.

    Try sending hundreds of text messages to your girl in 60 seconds. She will block you.

  • AndruAndru Member

    @deank said:
    Well, it's not strange.

    Try sending hundreds of text messages to your girl in 60 seconds. She will block you.

    I can confirm 😁

    Thanked by 1lentro
  • Hello!

    I have escalated your emails to our L2 support.

    Debian,
    Thx.

  • thanks everyone for help, finally got the reply server will be delivered within 24hrs

  • deankdeank Member, Troll

    So, you are not going to sue?

    After all the drama, it turns out to be just PMS then?

  • i was going to dispute as i wasn't getting response from the team past 2 days, now its was over 3 days now another 24hrs so basically 4 days for server to be delivered

  • @Sajjad12 said:
    i was going to dispute as i wasn't getting response from the team past 2 days, now its was over 3 days now another 24hrs so basically 4 days for server to be delivered

    Honestly - you're slightly overreacting, but hey! You do you.

  • not overreacting at all, if you see their homepages its clearly stated thatour employees ensure that a support ticket is processed as quickly as possible, on average within an hour. it wasnt a hour delay its was 3 days delay for a reply

  • DPDP Administrator, The Domain Guy
    edited July 2020

    @Sajjad12 said:
    not overreacting at all, if you see their homepages its clearly stated thatour employees ensure that a support ticket is processed as quickly as possible, on average within an hour. it wasnt a hour delay its was 3 days delay for a reply

    "on average" does not mean EVERY ticket is processed/replied within an hour.

  • edited July 2020

    @Sajjad12 said:
    not overreacting at all, if you see their homepages its clearly stated thatour employees ensure that a support ticket is processed as quickly as possible, on average within an hour. it wasnt a hour delay its was 3 days delay for a reply

    To be honest - you did say that you sent them multiple emails, and I assume multiple tickets. This does NOT speed things up

    @Sajjad12 said:
    i did send them over 5+ mails today and opened the ticket no response yet strange

  • deankdeank Member, Troll

    I'd wager that "5+" means 50.

  • FalzoFalzo Member

    @Sajjad12 said: bought the server from spectraip 3 days ago, i was told server will be delivered 2 days,

    +

    @Sajjad12 said: it wasnt a hour delay its was 3 days delay for a reply

    impatient much?

  • Be a man. Do the right thing.

    Thanked by 1bdl
  • Adam1Adam1 Member

    I'd be pretty unhappy waiting that long too.

  • bdlbdl Member

    @Sajjad12 said:
    Hi everyone,

    bought the server from spectraip 3 days ago, i was told server will be delivered 2 days,

    but its 3 days i sent several msgs but no reply anything? hope they atleast reply here

    thanks

    oh no

  • a2razora2razor Member
    edited July 2020

    Always remember, each time you submit a new ticket or email may (depending who you're dealing with, the support system, etc) -- put you at the back of the queue. :3

    Usually the fastest response comes from just waiting.

  • hi everyone,

    it was a single ticket that was sent 3 days ago, today its 5 days since i placed the order and still server not ready, and no reply from them

  • @Sajjad12 said: it was a single ticket that was sent 3 days ago, today its 5 days since i placed the order and still server not ready, and no reply from them

    Did you call the police yet?

  • @Sajjad12 said:
    hi everyone,

    it was a single ticket that was sent 3 days ago, today its 5 days since i placed the order and still server not ready, and no reply from them

    Wow, not ready yet?

  • Sajjad12Sajjad12 Member
    edited July 2020

    nope not even a reply damnnnn 5 days i thought this company had some value in here,

    will wait few hrs then going pp dispute

  • I wish we could indicate incoming dispute in the topic title... maybe they would pay more attenition.

    No.

  • opened dispute as no response from them 5 days no server no reply WTF

  • edited July 2020

    @Sajjad12 said:
    opened dispute as no response from them 5 days no server no reply WTF

    So they replied yesterday, yet you say they didn't reply in 5 days?

    @Sajjad12 said:
    thanks everyone for help, finally got the reply server will be delivered within 24hrs

    @spectraip do you guys mind clearing that up please?

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