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New cPanel Licensing and Pricing Structure - thoughts?

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Comments

  • level6level6 Member
    edited June 2019

    .> @bikegremlin said:

    @level6 said:

    @dahartigan said:
    I am very interested to see how this affects hosts here, in particular hostmantis as they are arguably one of the most competitive price wise.

    I'd support a move away from cpanel..

    @LeonDynamic said:
    The best thing cPanel could do is grandfather all existing licences and use new structure for all new licences. However, this won’t happen.

    The VC actuaries would have calculated very carefully the loss of some customers/providers vs the uplift in cost and profit to the others. They will know for some businesses moving away from cPanel will not be possible. Within their portfolio Oakley have a few web hosts themselves including Host Europe which has acquired other hosts under that brand.

    Oakely is trying to maximize profit, and that does not necessarily mean maximizing revenue.

    Host Europe and other Oakley hosting companies should be chastised (like EIG is). Bad publicity is harmful to brands, and may be bad for profit, long term. The only hope is that the actuaries at Oakley didn't factor this in sufficiently in their calculations.

    Oakley was within their rights to change the pricing structure, but is it ethical?

    If anyone from Oakley is reading this, FU.

    Ethical? It's capitalism. And "free market".

    If you charge more, you're "robbing" your clients, if you charge less, you're "robbing" your kids. Either way - someone gets "robbed". It's not ethical. It's destroying the planet. Most of the world's population is living in poverty. But no single company can change that - all they can do is make profit for themselves, their friends and families.

    Not saying I like what they did. Not saying I'd do the same. But it is reasonable for a company to look into maximizing their profits.

    Google "business ethics." Killing off your business partners and customers may be considered to be unethical business conduct. Life isn't fair, no need to be reminded about that.

    BTW, that free cPanel guy doesn't seem so bad now lol.

  • deankdeank Member, Troll

    Ethics in 2019?

    Get out. That word died 10 years ago.

    Thanked by 1hostdare
  • If cPanel feels customers are over utilizing their product paying a small amount, why don't they fucking understand we are paying a hefty amount for the servers to host that many cpanel accounts?

  • LeeLee Veteran
    edited June 2019

    Wasn't too long ago that WHMCS kind of moved to per client billing, the outrage!

    Everyone busted their gums about moving to Blesta, so much better. WHMCS would collapse.

    How many actually moved to Blesta? Very few, WHMCS did not collapse, Blesta did not take over the market.

    We will see in a couple of months who actually move away from cPanel, it's easily predictable which ones will be based on pricing.

    Not saying this is the same set of circumstances but for most the limits will become far more sensible and the prices will go up. Customers will either accept it or find an alternative.

    Thanked by 1MichaelCee
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Lee said:
    Wasn't too long ago that WHMCS kind of moved to per client billing, the outrage!

    Everyone busted their gums about moving to Blesta, so much better. WHMCS would collapse.

    How many actually moved to Blesta? Very few, WHMCS did not collapse, Blesta did not take over the market.

    We will see in a couple of months who actually move away from cPanel, it's easily predictable which ones will be based on pricing.

    Not saying this is the same set of circumstances but for most the limits will become far more sensible and the prices will go up. Customers will either accept it or find an alternative.

    To be fair if WHMCS started to charge for each customer per month you'd see outrage.

    Especially if they counted users w/o services or suspended ones, like cPanel is doing.

    Francisco

    Thanked by 1hostdare
  • bikegremlinbikegremlin Member
    edited June 2019

    @level6 said:
    .> @bikegremlin said:

    @level6 said:

    @dahartigan said:
    I am very interested to see how this affects hosts here, in particular hostmantis as they are arguably one of the most competitive price wise.

    I'd support a move away from cpanel..

    @LeonDynamic said:
    The best thing cPanel could do is grandfather all existing licences and use new structure for all new licences. However, this won’t happen.

    The VC actuaries would have calculated very carefully the loss of some customers/providers vs the uplift in cost and profit to the others. They will know for some businesses moving away from cPanel will not be possible. Within their portfolio Oakley have a few web hosts themselves including Host Europe which has acquired other hosts under that brand.

    Oakely is trying to maximize profit, and that does not necessarily mean maximizing revenue.

    Host Europe and other Oakley hosting companies should be chastised (like EIG is). Bad publicity is harmful to brands, and may be bad for profit, long term. The only hope is that the actuaries at Oakley didn't factor this in sufficiently in their calculations.

    Oakley was within their rights to change the pricing structure, but is it ethical?

    If anyone from Oakley is reading this, FU.

    Ethical? It's capitalism. And "free market".

    If you charge more, you're "robbing" your clients, if you charge less, you're "robbing" your kids. Either way - someone gets "robbed". It's not ethical. It's destroying the planet. Most of the world's population is living in poverty. But no single company can change that - all they can do is make profit for themselves, their friends and families.

    Not saying I like what they did. Not saying I'd do the same. But it is reasonable for a company to look into maximizing their profits.

    Google "business ethics." Killing off your business partners and customers may be considered to be unethical business conduct. Life isn't fair, no need to be reminded about that.

    BTW, that free cPanel guy doesn't seem so bad now lol.

    Lol on the free panel. :)
    Definitely. :)

    As for the ethics. Playing a devil's lawyer here - not liking the price change one bit myself. Now that's out of the way:

    I think that a business must take input price changes into consideration, when making a business plan.

    cPanel was going to be hated - either if doubling license costs, or if using this pricing policy. So they went the "full Monty". It should give them enough funds to buy out any competition and keep enormous market share and profit.

    Having said that, the game is set for the big guys to always win - this will most probably hit the small and cheap shared hosting providers the hardest. And I feel for them. Must be a very bad situation.

    It will affect me as well. 0.25 $ increase per cPanel account, adjusted to pays and prices where I live, is an equivalent of 1 $ increase in the USA, if not more. The more accounts, the more it "hurts". :)

    Have feared that for some time and been looking for LiteSpeed and cPanel alternatives. While nginx caching looks promising, a good quality cPanel replacement is still not available for all I know. Same goes for JetBackup, at least for us using reseller hosting.

    Thanked by 1level6
  • AnthonySmithAnthonySmith Member, Host Rep
    edited June 2019

    HBS said: If cPanel feels customers are over utilizing their product paying a small amount, why don't they fucking understand we are paying a hefty amount for the servers to host that many cpanel accounts?

    They don't feel that, that is an outright lie/excuse, because anyone with half a brain cell when faced with that problem would just charge more for support or just double up the license price.

    There is no way shape or form that the decision I make on how many customers I put on a server impacts their business in any way other than I buy less licenses, so if people are buying 4x less licenses and using more support, have a premium support option and put the license price up by 4 times.

    the way they have actually done it is a fucking ransom, in fact spamhaus should list their license server IP's as hosting ransomware!

    They could make all this noise go away by just having an unlimited license option, even if that was $150 p/server

  • LeeLee Veteran

    Francisco said: Especially if they counted users w/o services or suspended ones, like cPanel is doing.

    They did at least cap it and do an unlimited licence.

    Thanked by 1emgh
  • @Lee said:
    Wasn't too long ago that WHMCS kind of moved to per client billing, the outrage!

    Everyone busted their gums about moving to Blesta, so much better. WHMCS would collapse.

    How many actually moved to Blesta? Very few, WHMCS did not collapse, Blesta did not take over the market.

    We will see in a couple of months who actually move away from cPanel, it's easily predictable which ones will be based on pricing.

    Not saying this is the same set of circumstances but for most the limits will become far more sensible and the prices will go up. Customers will either accept it or find an alternative.

    WHMCS increased their prices only for active clients greater than 250. A company that has more than 250 active clients won't hesitate to pay even double the present price. Now here the difference is there is no such thing called active accounts, all are active accounts and are in large numbers.

  • deankdeank Member, Troll
    edited June 2019

    Personally, I don't see many moving away from Cpanel at the moment simply because there is no visible replacement.

    Reseller hosting will change though. No more unlimited accounts unless one fails to grasp the licensing structure and get burned later.

    I reckon there will be people who will specifically look for Cpanel based unlimited reseller accounts soon just to screw noobs.

  • @Francisco said:

    @Lee said:
    Wasn't too long ago that WHMCS kind of moved to per client billing, the outrage!

    Everyone busted their gums about moving to Blesta, so much better. WHMCS would collapse.

    How many actually moved to Blesta? Very few, WHMCS did not collapse, Blesta did not take over the market.

    We will see in a couple of months who actually move away from cPanel, it's easily predictable which ones will be based on pricing.

    Not saying this is the same set of circumstances but for most the limits will become far more sensible and the prices will go up. Customers will either accept it or find an alternative.

    To be fair if WHMCS started to charge for each customer per month you'd see outrage.

    Especially if they counted users w/o services or suspended ones, like cPanel is doing.

    Francisco

    Right! At least the WHMCS increase was within reason and offered unlimited clients with the more expensive Business license.

    This new cPanel pricing structure is just unreasonable and is nothing more than killing small businesses that place more than 100 accounts per server.

    The only way any small host can achieve any profits is to place more than 100 accounts per server, so you basically don't profit if you have less than 100 accounts per server and don't profit if you have more than 100 accounts per server due to this new pricing.

    So using cPanel at this point as a small host, you're screwed.

    cPanel really needs to get their heads out of their a$$ on this decision and consider all the small businesses they are devastating with this new pricing structure.

    Thanked by 1emgh
  • @eastonch said:
    Well, this was inevitable. It's sort of about time there was some disruption in this space, but cPanel is the only solution out there I know of with a significant development/support team. Security is paramount in this shared envs and I wouldn't want to trust any old dev / custom panel / OSS Panel with customers data.

    Interworx support and dev team are really good and fast, tested them last year and yesterday I submitted a few tickets and were replied in less than 10 minutes.

  • deankdeank Member, Troll

    Well, fast response could also mean that they've got little to no customers.

    It ain't always a good indication in my book.

  • cociucociu Member

    jar said: It's their right, it's their product, but the fallout is our right.

    always love what you think , is correct most of us was inverst in cpanel product because was easy , was well know ... etc, etc, etc. BUT ... let the time to decide , i think this will force many people to find alternative , the money will be more distributed so i think company like DA will grow fast and will do best quality .. at least is like i see the future.

  • cociucociu Member

    dedicados said: se pasaron de verga!

    una polla , es la mejor dicho

  • deankdeank Member, Troll

    It's their sister. They can do anything to her.

    Thanked by 1cociu
  • HxxxHxxx Member

    Honestly any basic panel (DA or Interworx) will suffice. It all comes down to CloudLinux and Litespeed support.

    All this reminds me of serverpilot price change.

  • v3ngv3ng Member, Host Rep

    @Jorbox said:
    Key help panel looks great. Anyone tried it?

    I'm using Keyhelp, its super stable and very reliable. Can definitely recommend trying.

    Thanked by 2Ympker Falzo
  • adxnadxn Member, Host Rep

    @v3ng said:

    @Jorbox said:
    Key help panel looks great. Anyone tried it?

    I'm using Keyhelp, its super stable and very reliable. Can definitely recommend trying.

    Do they have an English version?

  • cociucociu Member

    deank said: It's their sister. They can do anything to her.

    nice signature

  • cociucociu Member

    honestly ... i have buy a bulk lifitime license from DA in the past so i only can win here because i feel the price will grow too ...

  • cmpecmpe Member

    I feel bad for cpanel employees that had nothing to do with this.

  • cociucociu Member

    the vps license is dissapear ? i dont find it ...

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @cociu said:
    the vps license is dissapear ? i dont find it ...

    for Cpanel?

    It's now the 'cloud' ones.

    Francisco

  • AnthonySmithAnthonySmith Member, Host Rep

    cociu said: the vps license is dissapear ? i dont find it ...

    Named cloud now.

    tl;dr

    101 accounts = $45 p/m

    101+ accounts = $0.20 p/m per account + $45 p/m

    account = hosting accounts, hosting accounts created by resellers.

    Enjoy your mental breakdown :)

    Thanked by 2dedicados vimalware
  • cociucociu Member

    AnthonySmith said: Named cloud now.

    tl;dr

    101 accounts = $45 p/m

    101+ accounts = $0.20 p/m per account + $45 p/m

    account = hosting accounts, hosting accounts created by resellers.

    Enjoy your mental breakdown

    finally will pay the final customer .. personally i will start offer both DA and cpanel , the customer will choose. So the real fuck will be for us (for the customers who prepaid for long term) but after the period ... i dont see any problem , unfortunately the final customer will pay all this.

  • @cociu said:

    AnthonySmith said: Named cloud now.

    tl;dr

    101 accounts = $45 p/m

    101+ accounts = $0.20 p/m per account + $45 p/m

    account = hosting accounts, hosting accounts created by resellers.

    Enjoy your mental breakdown

    finally will pay the final customer .. personally i will start offer both DA and cpanel , the customer will choose. So the real fuck will be for us (for the customers who prepaid for long term) but after the period ... i dont see any problem , unfortunately the final customer will pay all this.

    that's the real fuck

  • What open source panel are you all getting behind? Give me an idea, I need to know where to dedicate my time.

    There are a handful of open source panels, but surely one or two stand out above the rest? It's been a while since I looked at any of them so I have no idea on the state of their features or dev cycles.

    Thanked by 1vimalware
  • @nitramoneito said:
    YAp many with custom panels are laughing now.
    I wonder how the billing systems landscape will be.

    No, no, no! We are compassionate!

    I used cPanel in the past, but due to the resource usage I gave up.

    Thanked by 1level6
  • YmpkerYmpker Member

    @SecNinja said:
    What open source panel are you all getting behind? Give me an idea, I need to know where to dedicate my time.

    There are a handful of open source panels, but surely one or two stand out above the rest? It's been a while since I looked at any of them so I have no idea on the state of their features or dev cycles.

    ISPConfig has been around for ages, is super stable (imho) and has a very active community while remaining totally free. I'd reckon it to be my favourite free panel :)

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