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It is Friday now. Let's see if Commercialmedia keep its promise clearing the queue on Friday. Probably not.
Can anyone with a server do a serverbear?
They delivered yesterday to me
Wondering how many folks are still waiting for their servers... We should get a headcount and have @Liam contact the seller about getting things resolved.
Should I call them? They did not deliver mine. What date do you order? Probably in that way, I could figure out when will mine ready.
Ordered on Jan 24th, received an update on Feb 1st. Opened a ticket on Feb 11th and was provisioned on the 13th. I finished setting things up yesterday.
So yes, it took them a while
Ordered Jan 25, received the Feb 1st update, emailed them Feb 8th, they said it would be set up on Feb 11th, received invoice for next month yesterday. Still waiting for setup. They did tell me that my billing date wouldn't start until the server is set up, so hopefully they'll honor that a little better than they've been honoring everything else they've said.
They did update my billing date to the 13th, so they'll probably move the date for you too
I realize that this is my first post, so obviously take it with a grain of salt. I found this community because the CommercialMedia deal that was posted on LET fit my needs for a project. I figured I should post my experience. I'll PM a test IP on request if anyone wants it.
I ordered my server on the night of Thurs Jan 24. I ordered the offer plus an additional 256GB SSD. I waited the quoted 3 business day setup before opening a ticket. They replied saying it would be set up tomorrow, it wasn't so I replied back, and it took 3 more days of that exchange but it was finally setup. They did update the billing dates to reflect when the server was actually setup.
Initially I was pleased. My server has the full 16GB of memory, the SSD is in good health, and network connectivity is solid. The server is in their DC2 Ashburn facility, connected to YellowFiber. I had been worried about the network because their DC1 Baltimore location is only connected to Qwest, and a server I have through their subsidiary MegaColo showed the network to be okay but not great. I can saturate the 100mbps line to providers in the area.
They sent out a notice about emergency network maintenance to replace supervisor cards on their routers on the 15th, it occurred last night (the 18th). The downtime was 2 hours, less than the quoted 3 hours. Not bad for emergency maintenance. However, the network changes appear to be pretty devastating.
Traceroutes to my server no longer show YellowFiber, but instead just Qwest. Ping went from 65ms to 95ms on my servers in both of their facilities. Throughput appears to have taken a hit too. It's like they used the maintenance window to drive my server from Ashburn to Baltimore.
Now I'm considering canceling both servers, but I can't find any comparable deals. I guess it was just too good...
Sometimes it is just too good. What wad the price with the ssd?
$60 total
Holy shit. If this is true, I'm canceling my (not yet even setup) server.
You can't just move entire racks of servers to a completely separate DC, change the network, and call it a "maintenance".
Too good to be true deal I guess.
To be clear, I'm not saying that's for sure what they did. It's just how the network appears now. I have a ticket in asking for an explanation.
Mind PM me an IP so I can see the routes?
Sent! If anyone else wants it, let me know.
They did move you to a 100% qwest network. O gawd this is good! Im typing up my formal findings
The old bait & switch. Sounds to me like the good things I said about them before are pretty well outdated.
I've been less than impressed with Qwest out of their Baltimore facility. It seems like latency and throughput are inconsistent, although no dropped packets.
If you toy with your routes a bit through a couple well picked tunnels you can get half decent speed to Baltimore but then you have to add that cost and then look at the same priced offers from quickpacket, Datashack, and others.
Bait and switch, exactly what I was thinking. Isn't Ashburnham a major peering point? Must be other players there that are reasonable. Maybe not LEB priced, but not through the roof either.
I was seriously considering the offer and my gut told me it was too good. Glad I listened to my instincts. Still looking for a good east coast location with IPv6.
@jbxl Yes, Ashburn is a major peering point. However, quality facilities in that area have a very real cost. Simply put the operational cost of that box is going to be $30/month minimum just for space and power in that location.
Leaseweb is in Ashburn and are running deals on many of their US servers
looking glass: http://leasewebnoc.com/lg/lg.cgi/
@DomainBop yes, but their dual-quads start at $100+ not $40
Isnt this happening sort of close after the "offer link" was removed from their lowendbox post? I am really interested in knowing if anyone else got their servers/routing changed? They really have no benefit to try to put up a front any more since they have a good deal of orders and money from those orders.
I have thought this whole time it seemed almost like a ponzi scheme, even though I know its an odd thought. I really do wonder if they bought the servers on credit, get the orders in, fill a few of them then as people cancel fill anther order with that cancelled hardware and repeat until time runs out and it all falls through and they have all the money and customers are left with nothing. It is almost like a giant recycling party until it all falls through in the end.
@holoshed very likely.
We're about to do a special very similar but we've already got 160 of the servers on the way and we're not even releasing the sale until the boxes are racked and ready to provision. It's just asking for trouble, as a provider, to sell things you don't actually have.
@RyanD I saw one of your offers at 39.00 on another post which makes me very tempted, but that is a side note. Get it down even more to like 35 and I probably wont be able to say no :x
But yeah, that is doing it right. I knew this company was sham from the start and really tried to warn people in very lengthy posts telling of my story but some still bought into it and I hate it for their sake. I just hope they get their money back like I was lucky enough to.
I'm glad I canceled long ago!! this scenario is turning out to be a night mare!! just can't believe people out there willing to wait over a month especially when CM don't even bother replying anymore..
$30/month for space and power doesn't sound that bad, but I'd want to make sure I invested in good hardware to take up that space. Of course, to bring it back to the thread topic the IS $5 less than the entire cost of the deal... guess that was your point.
I wasn't too sure about them moving my server from Ashburn to Baltimore, but after looking at the traceroutes I'm almost positive that's the case.
The routes are identical between a server I know is in their Baltimore facility and the server that's supposedly in Ashburn.
My server was offline, which shouldn't happen because of network maintenance.
Maintenance was scheduled for 20:00EDT. My server came online at 00:18. I didn't have an external monitor on the server, but that's still over 2 hours. It's only an hours drive between the facilities.
you really think they would do that? seems like lot of work I mean they must have at least 100 servers the drive and having to re rack all those servers in 2 hours does not seem possible, and what would be the benefit of moving, cheaper bandwidth?