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hey support please check ticket asap.
"all systems operational" is on your status page. Then why aren't you answering the ticket? And why hasn't my VPS been working for several days? Does your status page actually mean anything? i can't even rebuild my vps.
I've been experiencing these issues with DeluxHost almost since the day I purchased my VPS instances. Currently, 5 of my VPS are affected by recurring disk I/O errors, causing them to become unresponsive or completely unusable.
I've reported these problems to support numerous times, but they keep coming back. Rebooting the affected VPS may temporarily restore access, but it does not fix the underlying issue.
Based on the reports from other customers in this thread, it seems that this is not an isolated incident. I'm disappointed that these recurring issues have persisted for so long despite my repeated reports.
I hope @DeluxHost will finally investigate the root cause and provide a permanent solution instead of repeatedly relying on VM reboots.
These screenshots show the disk I/O issues I've been experiencing with DeluxHost. The problems have been recurring almost since I purchased my VPS instances, and 5 of my VPS are currently affected.
I've reported these issues to support multiple times, but the problems keep coming back. Rebooting the VMs may temporarily restore access, but it doesn't solve the underlying issue.
It's particularly frustrating that this has been going on for so long, leaving multiple VPS unreliable or completely unusable. Judging by the reports from other customers in this thread, this doesn't appear to be an isolated case.
I hope DeluxHost will investigate the root cause and provide a permanent solution rather than repeatedly relying on reboots.


hello
ordered yesterday if possible can you please add 1gb ram thank you.
Order
6839651782 +1 GB RAM
Order
6106462713 +1 GB RAM
my server VPS Network Issue – Default Gateway Unreachable. #TMV1OMVFTOP08
The problem is not isolated. Since day one, the VPS I purchased has been completely unusable. Due to severe and constant storage I/O bottlenecks (with I/O wait spikes up to 99.5% and disk performance collapsing to 0.00 KB/s on standard workloads), the server freezes entirely and commands lag to the point where the system is unresponsive. I contacted DeluxHost by support ticket many times but to no avail. The final thing left for me to do is to request a refund.
If DeluxHost happens to read this post, here are my tickets references: #TMV2H1F8F24G0 and #TMV0SV0W9EUT4.
can you send me your ticket ID please?
So we can do a permanent fix.
For the moment you can just try a reboot.
will check it sir!
Its been more than 2 months since i've asked them to refund and now they straight up ignore the replies to the ticket.
Im pretty sure they're not that busy, are they?
TMSZRWBLSS2AH
Anyone else seen this promotional Halloween-preview offer, saying you will get 10% off your next renewal, which is valid for 3 days? There should be a link for it in the dashboard, but nothing there in my account.
Also, since the Halloween-preview promotion ends two weeks before Halloween: Happy Halloween-Preview everyone 🔜 🎃👻!
Yeah, there's a bonus for early renewal, but no button for that renewal
EDIT: There is button now. Renewed both of my VPS.
Tickets: #TMUFONLLYGQFN
Hey! 😄
The service must be active and paid, with no cancellation request and no open invoice for that service. The button also won’t appear if the 10% renewal discount has already been used on that service, or if renewing would exceed the system’s maximum advance-renewal limit.
If your service meets all these conditions but the button is still missing, please open a ticket with your service ID so we can take a look.
Yes, confirmed. Now, I also have the button available.
@DeluxHost I have requested migration to another node due to ongoing issues on current one for an year & is awaiting response for like almost 3 days now. Please can you help expedite.
TMV0GFA4J373K
Update: after that 'promise to check', there has been no follow-up and no improvement regarding the I/O congestion. From the day I paid for this VPS until now, I haven't been able to perform a single operation on the server. It is completely unusable, and DeluxHost still hasn't responded despite my repeated support tickets. Honestly, the way DeluxHost is handling this is extremely disappointing.
TMV2H1F8F24G0 & #TMV0SV0W9EUT4
TMUYE8U7HIU07
!!!!
Order # 7883354378
Thanks!
hello
i want to renew 2 orders but can't pay for one single invoice can u make single invoice for 2 orders pay at once
just leave i paid it