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Comments
@orangevps View Ticket #STO-756052, please handle it. I need to apply for a refund
Hi,
Refunds are not provided. If you intend to access from ISP in Mainland China, we are not a suitable option as our connectivity is based on best efforts.
Please continue to share traceroute, MTR, and speedtest results in the ticket. We may be able to assist our upstream partners in optimizing the path if possible.
VAT is charged based on the customer country and collected through our payment channels (not us/OrangeVPS). Please check the payment fee details here: https://portal.orangevps.com/knowledgebase/5/Payment-Transaction-Fees.html#paddle-tax
I recommend you proceed with Wise/Bank Transfer, which has a 0-fee fee.
Wow, very nice.