DeluxHost.net | Summer Offer | F + Z + X + NEW Q Series | Intel/AMD VPS | DOUBLE BONUS | NED

seafire266

Since it's down again, I hope I'm eligible for a two bonus

Order Number: 7512861969

AlteredParadox

Thank you for reaching out.

We sincerely apologize for the disruption you are experiencing. Our network is currently under an ongoing DDoS attack (which resumed on the evening of June 26th), and this is causing connectivity issues and instability across our infrastructure, including VPS instances becoming unreachable or failing to boot.

Our team is actively working to mitigate the attack. We expect the situation to be resolved today, and your VPS will return to full normal operation once the mitigation is complete — no action is required on your side.

We understand how frustrating this is and we sincerely apologize for the impact on your service. All downtime caused by this incident will be automatically credited to your account as compensation.

We will update you as soon as the situation is resolved.

smsco

The Amsterdam server has been down for 3 days. I have tried reinstalling the operating system, but it keeps failing with an error.

I contacted support via chat 2 days ago. They are reading my messages, but I still haven't received any reply.

Gerrit

@smsco said:
The Amsterdam server has been down for 3 days. I have tried reinstalling the operating system, but it keeps failing with an error.

I contacted support via chat 2 days ago. They are reading my messages, but I still haven't received any reply.

Welcome to the club! You are number #{n} in line having issues with something that is already known since June 6th.

Just read:
https://lowendtalk.com/discussion/218509/deluxhost-net-summer-offer-f-z-x-new-q-series-intel-amd-vps-double-bonus-ned#latest
https://lowendtalk.com/discussion/217892/deluxhost-net-z-series-f-series-restock-intel-nvme-ssd-vps-from-6-yr-ned#latest
https://lowendtalk.com/discussion/216966/deluxhost-net-z-series-restock-new-website-launch-intel-vps-from-6-yr-limited-stock-ned#latest
https://lowendtalk.com/discussion/215506/deluxhost-net-t-series-return-restocks-from-5-yr-storage-1-49-mo-limited-stock-ger-ned#latest

Which are topics full of the issue you mention.

jorohe6515

My monitoring shows VPS back online, also the traffic to the VPS is from constant 5Mbps down to practically zero. This time, outage/attack lasted 25 hours.

sh97

Order Number: 7119639528
Prefer
+10 GB Storage
+1 GB RAM

johnwinchester

I can't believe i still see comments like
"Order #N +1 midfinger for me plz"

Hayzee

@johnwinchester said:
I can't believe i still see comments like
"Order #N +1 midfinger for me plz"

We like cheap even if it only has 50% uptime

Choms

@Hayzee said:
even if it only has 50% uptime

50%? nice to see there are still optimistic people out there 😂 (jk)

Desert

Hey, guys, I have a question: has anyone's server been working normally over the past 24 hours?

lovelyserver

@Desert said:
Hey, guys, I have a question: has anyone's server been working normally over the past 24 hours?

Just W series up.

Z series and K series are down.

Lebbo

@Desert said:
Hey, guys, I have a question: has anyone's server been working normally over the past 24 hours?

Given the massive oversell, the prospects of the company rising from the dead are virtually zero

jorohe6515

@Desert said:
Hey, guys, I have a question: has anyone's server been working normally over the past 24 hours?

There is an ongoing DDoS attack in the DC1 in AMS, which overwhelms DeluxHost for almost a month now, starting on June 6th. All VPS were offline for two weeks, then online for 4 days and now offline again. Don't expect that you server becomes usable in the next weeks.

Hayzee

Z plan -
X Plan -
M Plan -

Current update/status on these plans

Lebbo

@jorohe6515 said: There is an ongoing DDoS attack

Turn on your brain and think — who stands to gain from a senseless DDoS attack on a low-end company with zero benefit, given the cost of the attack resources

Hayzee

@Lebbo said:

@jorohe6515 said: There is an ongoing DDoS attack

Turn on your brain and think — who stands to gain from a senseless DDoS attack on a low-end company with zero benefit, given the cost of the attack resources

I mean, plenty of bad actors attack stuff for shits and giggles or testing but for it to be going on this long either something is afoot or someone has a grudge

Lebbo

@Hayzee said:

@Lebbo said:

@jorohe6515 said: There is an ongoing DDoS attack

Turn on your brain and think — who stands to gain from a senseless DDoS attack on a low-end company with zero benefit, given the cost of the attack resources

I mean, plenty of bad actors attack stuff for shits and giggles or testing but for it to be going on this long either something is afoot or someone has a grudge

Nobody squanders resources just for kicks, and a botnet isn't cheap at all.

Gerrit

@Hayzee said:

Z plan -
X Plan -
M Plan -

Current update/status on these plans

DeluxHost E-3 IPv4 (45.9.x.xx)
DeluxHost E-3 IPv6 (2a12:bec4:xxxx:xxx::x)
DeluxHost E-4 IPv4 (31.56.xxx.xxx)
DeluxHost E-4 IPv6 (2a12:bec4:xxxx:xxx::x)

PepePepperoni

mine i still not provisioned

barrukurniawan

Unacceptable: Selling new stock during an unmitigated DDoS

I have been completely unable to deploy or connect to my server since the exact moment I paid ( for 3 days )

To make matters worse, I tried to open a support ticket to complain, and your ticketing system is broken too

AdamWilliam

@barrukurniawan said:
Unacceptable: Selling new stock during an unmitigated DDoS

I have been completely unable to deploy or connect to my server since the exact moment I paid ( for 3 days )

To make matters worse, I tried to open a support ticket to complain, and your ticketing system is broken too

Now try again,My instance has been restarted successfully

Koyee

Order Number: 9367907598

Can I please get +1 vCore and +1 GB RAM

Thanks!

barrukurniawan

@AdamWilliam said:

@barrukurniawan said:
Unacceptable: Selling new stock during an unmitigated DDoS

I have been completely unable to deploy or connect to my server since the exact moment I paid ( for 3 days )

To make matters worse, I tried to open a support ticket to complain, and your ticketing system is broken too

Now try again,My instance has been restarted successfully

still the same, even after trying to rebuild it multiple times with different OS.
Ticket system is broken
Discord is unreachable

So, what exactly am I supposed to do now

Gerrit

@barrukurniawan said:
So, what exactly am I supposed to do now

Get in line and wait till all other issues are resolved
For now, the DDOS (mitigation) is still beïng processed (for almost a month now).

tester7

Order Number 6448801661
Would love +1 vCore and +10 GB Storage

PapoKarlo

Order Number is: 9644420969
10Gbps , 1 core, if possible

zephyr32

@Gerrit said:

@barrukurniawan said:
So, what exactly am I supposed to do now

Get in line and wait till all other issues are resolved
For now, the DDOS (mitigation) is still beïng processed (for almost a month now).

A month of ddos is like "someone understood we don't have a proper defence and is having fun as he doesn't have anything better to do with his life."

Lebbo

VPS is dead
Control panel is dead
Support is dead
Chat is dead
wtf ?

Lebbo

I've dealt with a lot of bad services, but this takes the cake. If there was a competition for who can screw things up the most, you wouldn't just win — you'd be permanently enshrined in the Hall of Fame.

Hayzee

One thing I noticed when we first got back online after the first lengthy attack was that the filter had been tightened and was blocking IPs in XBL (Ik as one of my NAT VPSes was temporarily listed there due to a shitty neighbour and was blocked from connecting/pinging the delux node). Was this filter disabled after things seemed fine or did they just find another way around it?