DeluxHost.net | Summer Offer | F + Z + X + NEW Q Series | Intel/AMD VPS | DOUBLE BONUS | NED

vladpoznanskiy

@DeluxHost said:

@PepePepperoni said:
so is this a good service or no? everyone seems to be complaining xd

I think basing the quality of a low-cost hosting service on the number of people complaining in a post is pretty pointless, because you would never have seen the same people complaining until two weeks ago when everything was normal before the attacks, that's the truth, but unfortunately that's how it works: when things are going well everyone stays quiet, but at the first problem of this type everyone turns “against” you.

We've certainly had a lot of problems, but at least we try to solve them to give you all a decent quality service at an extremely low cost.

Will there be better solutions than us at the same price? Sure, but we try to maintain this standard for those who perhaps can't afford to spend a lot on test machines or to learn, Isn't that enough? Surely this is also something we are investing in to raise our level.

Today's attack was resolved quickly, we just need to loosen the filters to allow more traffic to pass, and we're still working on it now, let's not pretend nothing happened of course

As a customer, I shouldn't have to suffer because of this especially when I'm paying for the service. You could have simply raised the price in the billing system. The server hasn't been working correctly for a month now. Tech support silently closes tickets without resolving the issues. If you aren't capable of maintaining your equipment and just point to the low price as an excuse, why sell the services in the first place?

ssk2453289498

@ssk2453289498 said:
Regarding ticket #OGE-791920: I bought a STORAGE-2 unit, but it broke down before I’d even used it for a full day. I waited over a day for delivery, only for it to fail in less than 24 hours—it’s absolutely ridiculous.

It has been resolved.

Choms

jesus fkn christ @DeluxHost now OUTBOUND port 443 on ipv4 is blocked, unless the attack is coming from WITHIN your network this is just stupid at this point

you talk about compensation but who compensates the week of my personal time I lost chasing ghost just because you won't update the status page with what random shit you blocked this time?

you know, I use this kind of deal to evaluate infrastructure providers, I kinda had some hopes with you, I had good experiences in the past with Italian providers, but after two threads with you announcing at least 5 times that "everything is fine" while having such a circus with the filters, I can't consider you reliable for ANY workload...

and I get it, you are not DDoSing yourself (I hope, anyway, givent the current filters), but I also know an attack of the size you reported extended for a whole month is not cheap, and not something anyone would do at random...

idroid007

Order ID: 7315330492
well waited for a fix from 1 month, atleast desever some free bonus

harvindersingh

Servers from this provider is only for dev and test or hobby work that only requires non critical access to a remote server. So if you have anything critical or websites that needs to be online, as mentioned in their offers.

Choms

@harvindersingh said:
Servers from this provider is only for dev and test or hobby work that only requires non critical access to a remote server. So if you have anything critical or websites that needs to be online, as mentioned in their offers.

a hobby workload requires you to have fun, I cannot recommend this provider for hobby either... also they have non-promotional offerings that I imply, given the wording on their site, are fit for business workloads, which I also imply are affected by this attack

Happos

@DeluxHost said:
Thanks for the orders guys!

Hi, @DeluxHost !
Order ID: 4822738749
Can I please get +1 vCore and +1 GB RAM as a double freebie?
Thanks!

Calypso

@harvindersingh said:
Servers from this provider is only for dev and test or hobby work that only requires non critical access to a remote server. So if you have anything critical or websites that needs to be online, as mentioned in their offers.

OK, this fable hits again. As mentioned in their offers? Not when I joined - just checked it. Only mentions "All plans include: High Stability & Performance". A few offers before they were even mentioning reseller accounts - who wants to have a reseller account when it's only for dev and test or hobby work?

Also, I'd say a dev machine shouldn't be unavailable/unreachable for weeks; just as with every service you have to be able to use it whenever you need it.

But again: they've been lowering expectations gradually over the last months, while in February they've increased prices to "maintain the level" - it's only went downwards from there.

vpslearner

Order ID: 2706-7982-2026
Thank you.