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Your email system does not give any email notification, the only reason we found out was because our servers were simply shutdown. Obviously we do not log into the panel on a daily basis to check for newly created tickets.
I asked for a refund for unused time, because I do not need credit on other locations, and support told me to delete my services for a refund. After I deleted, I was told I do not get credit because I deleted the servers... I've created a dispute already on paypal because I'm tired of dealing with support, please refund it.
Give me the ticket number, I'll be sure to look into it.
197157
I do not want servers in other locations because we want servers in Asia. We already have servers in Europe.
I have passed it on to the support staff, you will definitely be reimbursed and refunded. They will give you an answer in a ticket within an hour.
Wow that ticket looks like a nightmare…
I’ve got a server with Aéza though, works good
As a december 2021 customer, I can agree that Aéza is a good provider. I can confidently say that this is one of the best hosting providers I have worked with. First of all, I would like to note the excellent quality of service. Technical support works around the clock and is always ready to help with any questions. The speed of response is also impressive - no long waits or delays.

Separately, I would like to note the reliability of the hosting: for all times and
Overall, I'm very happy with my choice and would recommend Aeza to anyone looking for reliable, quality hosting. This provider truly cares about its customers and offers the best deals on the market. and Best Servers. (I'm using 🇳🇱 🇷🇺 🇦🇹 🇸🇪).
and they don’t get involved in politics, they have a separate Company in Europe that is in no way connected with their second Company.
Of course, as a customer, you know exactly what connections they have.
And it is totally normal to copy others' posts.
https://lowendtalk.com/discussion/comment/3993777/#Comment_3993777
It's funny. Each time someone criticizes a Ruzzian provider (that has a big discount on ISPmanager (Ruzzian software)), new users (alt accounts) are created just to tell how good the provider is.
No congrats on your first post.
I don’t know, I don’t believe fakes.
and dont im copy post I just have bad English.
I am not going to argue about a specific company, but a subsidiary is, by definition, connected to its parent company.
What makes you say that a holding company doesn't have control over its own subsidiary registered in another country?
my knowledge as I have been a client of this company since 2021. and i no bot
I don't believe you quite understand the topic you're discussing. Let me repeat it: a subsidiary is, by definition, connected to its parent company.
You sure it’s structured as a subsidiary?
The term "subsidiary" is used just as an example. We can easily expand on that. It can be a branch, division, offshoot, sister company, subdivision, satellite company, affiliate, or whatever - it's still the same in terms of "not connected."
In any case, by what scenario can one believe that companies are "in no way connected" (quoting him directly) with each other?
No matter what the relationship is between them, they are connected. They are affiliated. Claiming anything else is pure nonsense.
Seems like a mix of actual legal terms and just describing words, but I’d say that it’s likely that it’s just a company with the same owners. Not legally tied to the original Aeza company in any way.
Your guess is as good as any, but the main argument remains: they are connected.
With the same owners, you're guessing? That's what we call a connection.
I mean the owners of two fully seperate companies being fully or partly the same is a very different kind of connection compared to your initial statement ”a subsidiary is, by definition, connected to its parent company.”
To evade sanctions, likely not. They are connected. But you know, to take westerners money, need to create shells upon shells.
Also love the fake account, created today with 'Ukraine citizen' in signature.
The Ruskie bot farms must have the B-teams on weekends.
My point. It's probably easier to just structure it as a company owned by the individuals in question.
I think it's someone trolling. Not Aéza. Way too obvious.
Could be wrong of course.
I'm not sure about this. Since it was created, I think they've only used AEZA INTERNATIONAL LTD for their brand (for international clients).
First this account:
https://lowendtalk.com/profile/comments/Assumer
And then this:
https://lowendtalk.com/profile/DrollNotion
And rustelecunt trying to derail the thread in an attempt to get it moved to Off Topic and closed.
It's the same pattern in the ISPmanager threads and pq.hosting threads.
No, I'm certain you're wrong here. I believe he's actually personally triggered by any critical comment of anything Russian. I do not believe there'a any well thought-out strategy there.
proof fake acc, im really citizen ukraine id card ukraine.
Proof Walting.
Going through a similar case with Aeza as @Brend4n
I don't want their offer / alternatives because my requirement is to have it in Asia.
The support was helpful, though a bit chaotic and had to explain myself a few times.
I did not delete the servers and I now see a balance under the 'Finances' section, however not sure how to withdraw it and what sort of penalty they will put according to their clause 9.1.1..
Sigh, I really liked their servers, support and overall website / service etc.
Shame they are pulling out of HK (or whatever is happening in the background).
Clause 9.1.1. that’s trolling at it’s finest!
Proves nothing.
The screenshot of the "passport" looks fake. There are missing key elements, and fake ID apps/screenshots are common and easy to create.
He is indeed Ukrainian, in the post there is a picture of AS Aeza map there is a hosting h2nexus that this person owns, also he is a long time employee of Aeza
They just fill themselves with positive reviews, it looks very stupid, or is it an unreal coincidence that a Ukrainian finds an English forum about hosting and sees Aeza there and immediately writes them a positive review.
What's wrong with that? It was not the Russians who canceled contracts and stopped servicing cards in Russia and Belarus. Ask your American companies Visa, MasterCard, and Japan JCB about this inconvenience.
Regarding shells, don't make me laugh. Your western companies are doing the same thing right now. Because business is business and it should be free from any stupid discrimination imposed by lying politicians just to serve their own interests in elections there or here.
It is the same that, except for a real problem which might exist, trolls here simply blame all Russians and even non-Russian hosts and ask members not to order services from them just because of their nationality. This is a classic example of discrimination.
Low prices attract a lot of abusive people. It is known fact.
Yeah it was your 'special operation' that means you're cut off to the world and worthless. You deserve no payment processors. They have no problems taking donations for Razom.