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out of stock?
This is by design, and was added a few months ago. When we moved to our own backend panel (moving away from solusvm), we needed to come up something that had smarter load balancing.
So now, whenever a new VM is provisioned, or an existing VM is reinstalled, it looks at the node's usage (current load, CPU idle %, RAM usage and so on), and compares it with other nodes in the same cluster, and chooses the best/most underloaded node. In a way, you are actually getting an upgrade, since 2.7 GHz on a underloaded node compared to 2.8 GHz on a fully loaded node is better.
Now I assume by writing this info, we will have a few people trying to abuse the hell out of reinstalls, and we'll need to come up with a solution to fix that, but we are trying to make the service better for everyone by doing this, not worse.
(it does not change the generation of the CPUs, so zen3 remains zen3, zen2 remains zen2, etc)
@hosthatch Before I hand over my info to make an account may I ask if there is any stock left?
These promo expired on 2nd May, so no, unfortunately.
I will try and see if we have enough capacity, and we can make them available for 24h later this month. But cannot promise.
We are close to 10 days since promo started (my invoice is from 28th April) - any news on when storage vps going to be ready ?
@Mumbly got your server yet?
What is the setup time?
The setup time is 10 working days (2 weeks).
@hosthatch sorry, I was thinking 10 calendar days. Thansk for clarification
like christmas morning
I do not have an addiction ;p
what mail client are you using? looks super nice
also, enjoy your goodies
Fastmail Web UI, it is really nice and fast
Got both my servers delivered now as well
No worries. Storage VMs will take a bit longer to deliver because we had to code in the new changes (multiple drives per VM, etc) and want to make sure it works well before delivering new VMs.
We just say two weeks because we do not want to be spammed with "where is my server" tickets
Can you please post this here as well or anywhere where unaffected clients will get to see it? I'm just interested in what caused a simple reboot to take 7 hours, although I intend no blame, managing servers in the amount of locations that you guys do in (relative to the amount of locations) such a small team must come with its difficulties)
I'm afraid not. Just like we do not plan on sharing the thousands of tickets we deal with every month for many different problems.
I'm not sure comparing private tickets with an RFO sent to several clients is a very good comparison.
I see your point, sharing how we deal with issues in public is a good idea for transparency, but is not the industry standard (if I am mistaken, please feel free to correct me and show me where Linode/DO/Hetzner are posting issues that affect <50 customers), nor do we plan to make it our own standard, because there are multiple issues every day that will affect more than a single customer at our scale, and we would need to have a special thread just for those issues.
We've got a working ticket system, and try to update any affected customers of any issues that affect them directly. So to answer your question, we do not plan on sharing each RFO (or this one) here because it will set a clearly wrong expectation for the future, but if an affected customer decides to share it, we have nothing against it.
I'd say that's different. Nobody expects Digital Ocean (a publicly traded company now) to release any details that might not look very good the eyes of the public. In fact, I'd say that they have an obligation not to, as going above and beyond to let people know about a mistake on their part wouldn't only cause them harm, but also their thousands of investors that have nothing to do with the company. I'd most definitely understand them doing something like that as poor management.
Also, it's not like no company is doing it. Google
"reason for outage" filetype:pdfand you'll find plenty.That said, I fully understand your position about not wanting to set an expectation to always share an RFO openly. That's a good point.
Oh, yes I got it yesterday around that time and it's a true "machine"
YABS in London
4 CPU Cores
12G RAM
This is awesome...2025?
I am not that familiar with netboot.xyz but I wanted to give it a try today that I received the VPS from Hosthatch.
It doesn't work. I assume because there is no amd64 support for Ubuntu 24 yet ?
foto gratuite download
You don't need netboot to install Ubuntu 24.04. Simply add the Ubuntu 24.04 ISO.
amd64 server version: https://releases.ubuntu.com/noble/ubuntu-24.04-live-server-amd64.iso
Sorry for the super noob question, but how do I upload an ISO in the Hosthatch back office ?
No problem, happy to help
Adding it:
https://cloud.hosthatch.com/images
Installing it:
The page you're already on.
Thanks.
I tried it but too be honest it's a very annoying procedure, lots of boring things to set (computer name, keyboard, snaps, etc etc) and at the very end I was given an error message (probably because I continued without waiting in a step).
In my mind I was expecting a much more clean installation, like the native x64 we have in the default Hosthatch Ubuntu, so I will likely wait for them to update their supported ISO (and meanwhile stay with Ubuntu 22).
That's what installing from ISO is like. There's ways to automate it, but in general it's the same as if you were to install the OS on your computer. You probably want to install from an image. Hosthatch may need to add newer images in that case.
This should happen by the end of this week at the latest.
4 CPU cores (1 dedicated core, 3 fairly shared cores) ROME/MILAN
8 GB RAM
100 GB NVMe storage
10 TB premium bandwidth
$55 per year
(1.5X RAM, storage, and double bandwidth for 3 year payments)
Anyone get one of these in LA with the three year payment got regret and want to transfer it away? I'm wishing I had gotten one there in addition to my others and would pay for it + the transfer fee
Here's hoping!