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Valid points. I am not saying they lack support or have poor performance. I just want to make sure they are legit provider, that's it
Is this normal?
Los Angeles, California
Hi, what network (AS) is for this location?
Their egress speed looks a little uhh... Abysmal. Ingress and latency-wise it looks fine. Maybe something's wrong with their networking?
We had some abusers as some of the plans did not have any network limits. This was not intended. That said, I created a VM on each node where we received a complaint after the fact and have the following results. iPerf and speedtest-cli. Happy to work with anyone having performance problems via the ticket system.
[root@htbiPerf3 ~]# iperf3 -c speedtest.lax12.us.leaseweb.net -p 5201-5210
Connecting to host speedtest.lax12.us.leaseweb.net, port 5201
[ 5] local 206.168.240.56 port 52290 connected to 23.105.41.222 port 5201
[ ID] Interval Transfer Bitrate Retr Cwnd
[ 5] 0.00-1.00 sec 88.0 MBytes 738 Mbits/sec 1 443 KBytes
[ 5] 1.00-2.00 sec 97.6 MBytes 819 Mbits/sec 2 578 KBytes
[ 5] 2.00-3.00 sec 102 MBytes 857 Mbits/sec 2 693 KBytes
[ 5] 3.00-4.00 sec 98.8 MBytes 828 Mbits/sec 1 793 KBytes
[ 5] 4.00-5.00 sec 104 MBytes 870 Mbits/sec 0 889 KBytes
[ 5] 5.00-6.00 sec 96.2 MBytes 807 Mbits/sec 0 970 KBytes
[ 5] 6.00-7.00 sec 101 MBytes 849 Mbits/sec 1 1.02 MBytes
[ 5] 7.00-8.00 sec 104 MBytes 871 Mbits/sec 0 1.09 MBytes
[ 5] 8.00-9.00 sec 104 MBytes 870 Mbits/sec 0 1.16 MBytes
[ 5] 9.00-10.00 sec 106 MBytes 891 Mbits/sec 0 1.23 MBytes
[ ID] Interval Transfer Bitrate Retr
[ 5] 0.00-10.00 sec 1001 MBytes 840 Mbits/sec 7 sender
[ 5] 0.00-10.01 sec 999 MBytes 837 Mbits/sec receiver
iperf Done.
============================================================================
Speedtest by Ookla
Idle Latency: 39.46 ms (jitter: 0.22ms, low: 39.37ms, high: 39.80ms)
Download: 877.52 Mbps (data used: 1.0 GB)
40.82 ms (jitter: 0.71ms, low: 39.56ms, high: 44.17ms)
Upload: 646.68 Mbps [=/ ] 7% - latency: 155.81 ms Upload: 655.65 Mbps [=- ] 8% - latency: 155.81 ms Upload: 659.46 Mbps [=\ ] 9% - latency: 155.81 ms Upload: 646.93 Mbps [=| ] 9% - latency: 155.81 ms Upload: 668.01 Mbps [==/ ] 10% - latency: 155.81 ms Upload: 674.82 Mbps [==- ] 11% - latency: 140.82 ms Upload: 677.98 Mbps [==\ ] 11% - latency: 140.82 ms Upload: 680.92 Mbps [==| ] 12% - latency: 140.82 ms Upload: 687.07 Mbps [==/ ] 13% - latency: 140.82 ms Upload: 691.35 Mbps [==- ] 13% - latency: 140.82 ms Upload: 696.18 Mbps [==\ ] 14% - latency: 140.82 ms Upload: 702.86 Mbps [===| ] 15% - latency: 145.27 ms Upload: 707.85 Mbps [===/ ] 15% - latency: 145.27 ms Upload: 742.63 Mbps [===- ] 16% - latency: 145.27 ms Upload: 747.34 Mbps [===\ ] 17% - latency: 145.27 ms Upload: 752.29 Mbps [===| ] 17% - latency: 145.27 ms Upload: 757.67 Mbps [===/ ] 18% - latency: 145.27 ms Upload: 761.32 Mbps [===- ] 19% - latency: 176.81 ms Upload: 762.94 Mbps [===\ ] 19% - latency: 176.81 ms Upload: 762.11 Mbps [====| ] 20% - latency: 176.81 ms Upload: 764.99 Mbps [====/ ] 21% - latency: 176.81 ms Upload: 763.84 Mbps [====- ] 22% - latency: 176.81 ms Upload: 763.62 Mbps [====\ ] 22% - latency: 164.58 ms Upload: 768.11 Mbps [====| ] 23% - latency: 164.58 ms Upload: 770.25 Mbps [====/ ] 24% - latency: 164.58 ms Upload: 768.53 Mbps [====- ] 24% - latency: 164.58 ms Upload: 771.61 Mbps [=====\ ] 25% - latency: 164.58 ms Upload: 766.37 Mbps [=====| ] 26% - latency: 164.58 ms Upload: 774.03 Mbps [=====/ ] 26% - latency: 164.58 ms Upload: 776.57 Mbps [=====- ] 27% - latency: 157.92 ms Upload: 779.22 Mbps [=====\ ] 28% - latency: 157.92 ms Upload: 782.11 Mbps [=====| ] 28% - latency: 157.92 ms Upload: 783.39 Mbps [=====/ ] 29% - latency: 157.92 ms Upload: 785.93 Mbps [======- ] 30% - latency: 157.92 ms Upload: 788.92 Mbps [======\ ] 30% - latency: 157.92 ms Upload: 791.27 Mbps [======| ] 31% - latency: 105.65 ms Upload: 793.73 Mbps [======/ ] 32% - latency: 105.65 ms Upload: 796.77 Mbps [======- ] 32% - latency: 105.65 ms Upload: 798.69 Mbps [======\ ] 33% - latency: 105.65 ms Upload: 800.88 Mbps [======| ] 34% - latency: 105.65 ms Upload: 803.34 Mbps [======/ ] 34% - latency: 105.65 ms Upload: 804.61 Mbps [=======- ] 35% - latency: 107.24 ms Upload: 806.87 Mbps [=======\ ] 36% - latency: 107.24 ms Upload: 808.86 Mbps [=======| ] 36% - latency: 107.24 ms Upload: 810.59 Mbps [=======/ ] 37% - latency: 107.24 ms Upload: 811.84 Mbps [=======- ] 38% - latency: 107.24 ms Upload: 813.19 Mbps [=======\ ] 38% - latency: 107.24 ms Upload: 814.39 Mbps [=======| ] 39% - latency: 120.43 ms Upload: 815.83 Mbps [========/ ] 40% - latency: 120.43 ms Upload: 815.25 Mbps [========- ] 40% - latency: 120.43 ms Upload: 818.06 Mbps [========\ ] 41% - latency: 120.43 ms Upload: 818.02 Mbps [========| ] 42% - latency: 120.43 ms Upload: 820.85 Mbps [========/ ] 42% - latency: 107.07 ms Upload: 822.01 Mbps [========- ] 43% - latency: 107.07 ms Upload: 822.90 Mbps [========\ ] 44% - latency: 107.07 ms Upload: 824.19 Mbps [=========| ] 45% - latency: 107.07 ms Upload: 824.88 Mbps [=========/ ] 45% - latency: 107.07 ms Upload: 826.33 Mbps [=========- ] 46% - latency: 107.07 ms Upload: 827.07 Mbps [=========\ ] 47% - latency: 120.65 ms Upload: 828.22 Mbps [=========| ] 47% - latency: 120.65 ms Upload: 829.04 Mbps [=========/ ] 48% - latency: 120.65 ms Upload: 829.96 Mbps [=========- ] 49% - latency: 120.65 ms Upload: 830.93 Mbps [=========\ ] 49% - latency: 120.65 ms Upload: 831.54 Mbps [==========| ] 50% - latency: 120.65 ms Upload: 832.04 Mbps [==========/ ] 51% - latency: 120.65 ms Upload: 832.50 Mbps [==========- ] 51% - latency: 121.87 ms Upload: 833.07 Mbps [==========\ ] 52% - latency: 121.87 ms Upload: 833.18 Mbps [==========| ] 53% - latency: 121.87 ms Upload: 833.55 Mbps [==========/ ] 53% - latency: 121.87 ms Upload: 834.10 Mbps [==========- ] 54% - latency: 121.87 ms Upload: 834.38 Mbps [===========\ ] 55% - latency: 121.87 ms Upload: 834.71 Mbps [===========| ] 55% - latency: 121.46 ms Upload: 835.17 Mbps [===========/ ] 56% - latency: 121.46 ms Upload: 835.34 Mbps [===========- ] 57% - latency: 121.46 ms Upload: 835.83 Mbps [===========\ ] 57% - latency: 121.46 ms Upload: 835.91 Mbps [===========| ] 58% - latency: 121.46 ms Upload: 836.07 Mbps [===========/ ] 59% - latency: 108.80 ms Upload: 835.35 Mbps [===========- ] 59% - latency: 108.80 ms Upload: 835.15 Mbps [============\ ] 60% - latency: 108.80 ms Upload: 834.59 Mbps [============| ] 61% - latency: 108.80 ms Upload: 834.08 Mbps [============/ ] 61% - latency: 108.80 ms Upload: 833.69 Mbps [============- ] 62% - latency: 108.80 ms Upload: 833.23 Mbps [============\ ] 63% - latency: 128.53 ms Upload: 832.76 Mbps [============| ] 63% - latency: 128.53 ms Upload: 832.57 Mbps [============/ ] 64% - latency: 128.53 ms Upload: 832.12 Mbps [=============- ] 65% - latency: 128.53 ms Upload: 831.80 Mbps [=============\ ] 65% - latency: 128.53 ms Upload: 830.97 Mbps [=============| ] 66% - latency: 125.91 ms Upload: 830.95 Mbps [=============/ ] 67% - latency: 125.91 ms Upload: 830.44 Mbps [=============- ] 68% - latency: 125.91 ms Upload: 830.37 Mbps [=============\ ] 68% - latency: 125.91 ms Upload: 830.12 Mbps [=============| ] 69% - latency: 125.91 ms Upload: 830.05 Mbps [==============/ ] 70% - latency: 125.91 ms Upload: 829.01 Mbps [==============- ] 70% - latency: 114.59 ms Upload: 829.31 Mbps [==============\ ] 71% - latency: 114.59 ms Upload: 829.55 Mbps [==============| ] 72% - latency: 114.59 ms Upload: 829.29 Mbps [==============/ ] 72% - latency: 114.59 ms Upload: 829.38 Mbps [===============- ] 75% - latency: 127.37 ms Upload: 829.22 Mbps [===============\ ] 78% - latency: 127.37 ms Upload: 829.11 Mbps [================| ] 80% - latency: 127.37 ms Upload: 829.35 Mbps [================/ ] 83% - latency: 127.37 ms Upload: 829.54 Mbps [=================- ] 86% - latency: 127.37 ms Upload: 828.91 Mbps [=================\ ] 89% - latency: 127.37 ms Upload: 828.94 Mbps [==================| ] 91% - latency: 127.37 ms Upload: 828.99 Mbps [==================/ ] 94% - latency: 127.37 ms Upload: 829.55 Mbps [===================-] 97% - latency: 127.37 ms Upload: 829.29 Mbps (data used: 1.1 GB)
127.37 ms (jitter: 40.61ms, low: 38.43ms, high: 383.01ms)
Packet Loss: 0.0%
Result URL: https://www.speedtest.net/result/c/0c56579d-dc88-4cd4-918c-63739c7 16b8d
512GB RAM
10 x 960GB NVMe or 2 x 4TB NVMe
Hardware RAID10
2 x 10Gbps uplink
256GB RAM
10 x 960GB NVMe or 2 x 4TB NVMe
Hardware RAID10
E5-26xx v3/E5-26xx v4 means you're on Haswell/Broadwell platform. These doesn't have any NVMe Integration by default. So, I'm assuming, you're using some sort of PCIe NVMe adapter though not sure how that can utilize 10 units of NVMes. Again, 4TB NVMe means those are QLC Nand which has very short lifespan. WebNX would never provide these sort of configuration. So, you're probably colocating ? Offering such unsustainable price with QLC Nand is a big danger for the customers.
Service in LA and Dallas are from our owned servers via AS40676 (Psychz). Utah is from AS18450. Currently this promo is not yet available in Dallas. That location only has storage vps and dedicated servers.
In Utah those servers are rented and yes they are E5 v3 or v4. WebNX if you search are masters of this sort of configuration and we got a few 10 x arrays. They don't have them anymore to knowledge at least publicly. Yes, the price at first glance is unsustainable however in mass it actually is more cost effective than offering a 1GB plan for 1.00 and dealing with Stripe or CC fees. At least this way we know we have a customer for 12 months. That said, we advertise on other forums and the minimum for most plans is 5.00/mrc. We also do backups which we are tailoring to ensure we can get it done in a considerable timeframe each day without affecting performance + storage requirements there as these are offsite.
So yes we will eventually increase for new customers and likely will do so for other locations. If your interested in trying our services please let me know.
15 hours passed still pending. Order Number: 2532288373
Disappointed.
This is Best Bang for Your Buck!
Sorry your disappointed. We will make it right.
Currently making more capacity available in Utah and LA. It will be done today and your order will be activated. Normally there is automatic provisioning which we have turned off due to the number of orders. We want to control how these get provisioned. Hopefully you understand.
@hostthebest Ordered and was auto provisioned with 4.77GB of storage vs 60GB
Not looking good
Ticket: 586984
@hostthebest Is there a public looking glass in LA?
Is it possible to do the 6GB at a monthly rate? .com domain not necessary.
When this happens you may need to resize. Most of the time this happens with the Ubuntu 20 template. We are going to fix this but we have ubuntu 22 and ubuntu 23.10 also.
fdisk -l
df -h
resize2fs /dev/vda
df -h
You should see the storage as expected.
Thank you for your kind words. We do not get many reviews but welcome the feedback good or bad so that we can improve. Your business is certainly appreciated.
Thank you for being a HostTheBest customer.
Currently there is no LG in LA. This will be setup shortly. The current LG is for Utah.
Test IP: 108.181.106.81
That seemed to fix it, have not seen this in a few years.. Thanks!
Yes we can give you this at a monthly rate. If you try the link again for the 6GB plan, the monthly option is there now.
@hostthebest
Looks like a tasty offer. Sadly though on the wrong side of the ocean for (most, I guess) Europeans.
Nevertheless, compliments!
This offer is coming to New York soon and to the UK/EU shortly thereafter. Just a few more logistical things to work out but it will be a smaller release probably for a few hundred VM's initially.
I know its been mentioned there are a lot of new customers but wanted to share my current TOP, 40% steal time. If you buy one now you could be in the same boat, maybe it will get better over time but not sure
We have some automation now to handle some scenarios of node abuse. Also there are network upgrades in place to handle demand of current and future activations. I am happy that we get feedback like this and we are up for the challenge to maintain the quality of service as advertised.
Speedtest by Ookla
Idle Latency: 36.97 ms (jitter: 0.36ms, low: 36.85ms, high: 37.45ms)
Download: 815.10 Mbps (data used: 929.1 MB)
37.37 ms (jitter: 3.86ms, low: 36.58ms, high: 317.56ms)
Upload: 695.79 Mbps (data used: 894.6 MB)
47.33 ms (jitter: 4.65ms, low: 38.48ms, high: 79.54ms)
Packet Loss: 0.0%
Result URL: https://www.speedtest.net/result/c/0525a5dc-5603-4e33-86db-3000f9796876
The internet in Los Angeles has improved dramatically.
Thank you for your feedback. Things will actually get better shortly. Most importantly thank you for your business!
It's been a few days, and I still haven't heard back about my ticket #449062
You have a response. Availability and timeline provided. Thank you for being a customer. You business is most appreciated!
IPv6 deployment for all customers who didn't receive a /64 in LA during the order activation is now complete. We will add a IPv6 address for you automatically and you can add or remove as per your requirements from the VPS control panel. Thank you all for your continued support and business. It is appreciated very much.
Similar story for me, too. Paid for it two days ago, still pending. No word back via support ticket or live chat
We have a few orders that are still pending for Utah. For those who opted for LA then we have automatic provisioning. As Utah is filling up, we had to turn off automatic provisioning temporarily. Your order will be activated shortly and some tickets were placed on hold if they asked for migration to Utah from LA or vice versa.