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AMD EPYC Genoa Poll + Feedback

124

Comments

  • How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

  • atulatul Member
    edited November 2023

    cost of additional ipv4 ?.

    Unmetered Fair Use (10 Gbit), how much in TB does it cover roughly ?.

    do you have windows iso or something to help with quick installation of windows any version(8 upwards)

  • I think you guys are talking at cross purposes:

    @pwned said:

    @Advin said:
    All plans would be backed by a 24 hour support response SLA guarantee and priority support.

    Random feedback: this seems...ambitious? ... But if you're going spell out such an aggressive SLA/response policy, I'd question whether you have the support staff to pull it off.

    This sounds like "24 hour support response" was interpreted as "support is there 24 hours a day". But:

    @Advin said:
    Our support has been much improved over the past few months, typically we are responding to most technical support tickets within 24 hours for any of our products, although sometimes tickets can drag on for longer depending on the availability of our staff and what the ticket is specifically about.

    Clearly shows you mean "tickets take a maximum of 24 hours to be resolved".

    Thanked by 1Sululu
  • @ralf said:
    I think you guys are talking at cross purposes:

    @pwned said:

    @Advin said:
    All plans would be backed by a 24 hour support response SLA guarantee and priority support.

    Random feedback: this seems...ambitious? ... But if you're going spell out such an aggressive SLA/response policy, I'd question whether you have the support staff to pull it off.

    This sounds like "24 hour support response" was interpreted as "support is there 24 hours a day". But:

    That's not how I understood Advin's proposed premium SLA, but I'm not sure it matters as I merely meant to offer some constructive criticism as a current customer.

    @Advin said:
    Our support has been much improved over the past few months, typically we are responding to most technical support tickets within 24 hours for any of our products, although sometimes tickets can drag on for longer depending on the availability of our staff and what the ticket is specifically about.

    Clearly shows you mean "tickets take a maximum of 24 hours to be resolved".

    And I certainly didn't read it that all tickets would be resolved in 24 hours, max!

    Sorry for any confusion and feel free to ignore.

  • AdvinAdvin Member, Host Rep
    edited November 2023

    @ralf said:
    I think you guys are talking at cross purposes:

    @pwned said:

    @Advin said:
    All plans would be backed by a 24 hour support response SLA guarantee and priority support.

    Random feedback: this seems...ambitious? ... But if you're going spell out such an aggressive SLA/response policy, I'd question whether you have the support staff to pull it off.

    This sounds like "24 hour support response" was interpreted as "support is there 24 hours a day". But:

    @Advin said:
    Our support has been much improved over the past few months, typically we are responding to most technical support tickets within 24 hours for any of our products, although sometimes tickets can drag on for longer depending on the availability of our staff and what the ticket is specifically about.

    Clearly shows you mean "tickets take a maximum of 24 hours to be resolved".

    Will try to clear this up a little bit, will draft up the support SLA and such within the next few days. But yes, maximum of 24 hours for any ticket response.

  • AdvinAdvin Member, Host Rep

    @ylokh said:
    How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

    I will draft up a fair use policy for this lineup, but 1 Gbit 24x7 would probably be fine on our 48GB or 64GB plans and above, below that it is a little too much. Most likely I will actually just implement bandwidth caps.

  • AdvinAdvin Member, Host Rep

    @atul said:
    cost of additional ipv4 ?.

    Unmetered Fair Use (10 Gbit), how much in TB does it cover roughly ?.

    do you have windows iso or something to help with quick installation of windows any version(8 upwards)

    We have templates of the Server editions but you would have to manually request the Windows ISO to be mounted

  • AdvinAdvin Member, Host Rep

    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    Thanked by 2sh97 MrRob
  • @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?
  • AdvinAdvin Member, Host Rep

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    Thanked by 1cybertech
  • @Advin said:

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    please update here once ready.

    control panel is proxmox?

  • sh97sh97 Member, Host Rep

    Got the 24$ plan, couldn't resist.
    Looking forward to block storage in the future.

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    please update here once ready.

    control panel is proxmox?

    Most likely Convoy.

  • @sh97 said:
    Got the 24$ plan, couldn't resist.
    Looking forward to block storage in the future.

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    please update here once ready.

    control panel is proxmox?

    Most likely Convoy.

    looks cool.

  • +1 on Singapore

  • Another great lineup of deals @Advin! Your generosity continues to inspire me :smile:

    Thanked by 1Advin
  • AdvinAdvin Member, Host Rep

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    please update here once ready.

    control panel is proxmox?

    Should be added now, and yes we run Proxmox in the backend but use Convoy to integrate

    Thanked by 1cybertech
  • @Advin said:

    @ylokh said:
    How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

    I will draft up a fair use policy for this lineup, but 1 Gbit 24x7 would probably be fine on our 48GB or 64GB plans and above, below that it is a little too much. Most likely I will actually just implement bandwidth caps.

    I noticed that you are bandwidth limiting on all packages, and for a 48G package, the traffic provided doesn't seem to be enough to run 1G 7*24. although I think very few people really need this, the conversion is not enough. If I want to get a 48G then does that mean there is no way to get that?

  • AdvinAdvin Member, Host Rep
    edited November 2023

    @danblaze said:

    @Advin said:

    @ylokh said:
    How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

    I will draft up a fair use policy for this lineup, but 1 Gbit 24x7 would probably be fine on our 48GB or 64GB plans and above, below that it is a little too much. Most likely I will actually just implement bandwidth caps.

    I noticed that you are bandwidth limiting on all packages, and for a 48G package, the traffic provided doesn't seem to be enough to run 1G 7*24. although I think very few people really need this, the conversion is not enough. If I want to get a 48G then does that mean there is no way to get that?

    If you open a ticket, I can probably raise it to 330TB for you as a pre-order bonus as long as it’s a 48GB package

  • danblazedanblaze Member
    edited November 2023

    @Advin said:

    @danblaze said:

    @Advin said:

    @ylokh said:
    How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

    I will draft up a fair use policy for this lineup, but 1 Gbit 24x7 would probably be fine on our 48GB or 64GB plans and above, below that it is a little too much. Most likely I will actually just implement bandwidth caps.

    I noticed that you are bandwidth limiting on all packages, and for a 48G package, the traffic provided doesn't seem to be enough to run 1G 7*24. although I think very few people really need this, the conversion is not enough. If I want to get a 48G then does that mean there is no way to get that?

    If you open a ticket, I can probably raise it to 330TB for you as a pre-order bonus as long as it’s a 48GB package

    Very generous, later I will pay and initiate a ticket to try and catch this!

  • sh97sh97 Member, Host Rep

    @Advin said:

    @danblaze said:

    @Advin said:

    @ylokh said:
    How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

    I will draft up a fair use policy for this lineup, but 1 Gbit 24x7 would probably be fine on our 48GB or 64GB plans and above, below that it is a little too much. Most likely I will actually just implement bandwidth caps.

    I noticed that you are bandwidth limiting on all packages, and for a 48G package, the traffic provided doesn't seem to be enough to run 1G 7*24. although I think very few people really need this, the conversion is not enough. If I want to get a 48G then does that mean there is no way to get that?

    If you open a ticket, I can probably raise it to 330TB for you as a pre-order bonus as long as it’s a 48GB package

    Any other pre order bonus possible?

  • @Advin said:

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    please update here once ready.

    control panel is proxmox?

    Should be added now, and yes we run Proxmox in the backend but use Convoy to integrate

    thanks got one.

    is location random? cant select in order form.

  • @Advin Will the IPs again be tunneled through NL? (adding latency)

  • AdvinAdvin Member, Host Rep

    @MichS said:
    @Advin Will the IPs again be tunneled through NL? (adding latency)

    No, we don’t do tunneling except for Micro VPS

    Thanked by 1MichS
  • AdvinAdvin Member, Host Rep

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    please update here once ready.

    control panel is proxmox?

    Should be added now, and yes we run Proxmox in the backend but use Convoy to integrate

    thanks got one.

    is location random? cant select in order form.

    Plan is in Nuremberg only

  • AdvinAdvin Member, Host Rep

    @sh97 said:

    @Advin said:

    @danblaze said:

    @Advin said:

    @ylokh said:
    How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

    I will draft up a fair use policy for this lineup, but 1 Gbit 24x7 would probably be fine on our 48GB or 64GB plans and above, below that it is a little too much. Most likely I will actually just implement bandwidth caps.

    I noticed that you are bandwidth limiting on all packages, and for a 48G package, the traffic provided doesn't seem to be enough to run 1G 7*24. although I think very few people really need this, the conversion is not enough. If I want to get a 48G then does that mean there is no way to get that?

    If you open a ticket, I can probably raise it to 330TB for you as a pre-order bonus as long as it’s a 48GB package

    Any other pre order bonus possible?

    Still looking at options, if I do roll out any pre-order bonuses they will be applied to existing pre-orders as well

  • @Advin said:

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:

    @cybertech said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    • do you have Debian 12
    • do you have ISO mount (debian) feature?

    Yes, I will update the checkout page to add Debian 12 shortly. We can mount ISO

    please update here once ready.

    control panel is proxmox?

    Should be added now, and yes we run Proxmox in the backend but use Convoy to integrate

    thanks got one.

    is location random? cant select in order form.

    Plan is in Nuremberg only

    perfect.

  • These are amazing given the Compute resources.

    I was going to sign up for hosthatch NVMe 16GB for a project but compared to CPU Gen and pricing it's no brianer for $96/ year.

    Is this promotional and renew at stranded after a year?

  • @Advin said:

    @danblaze said:

    @Advin said:

    @ylokh said:
    How much would you say fair use is? Could I constantly run at 1gbit if I wanted to?

    I will draft up a fair use policy for this lineup, but 1 Gbit 24x7 would probably be fine on our 48GB or 64GB plans and above, below that it is a little too much. Most likely I will actually just implement bandwidth caps.

    I noticed that you are bandwidth limiting on all packages, and for a 48G package, the traffic provided doesn't seem to be enough to run 1G 7*24. although I think very few people really need this, the conversion is not enough. If I want to get a 48G then does that mean there is no way to get that?

    If you open a ticket, I can probably raise it to 330TB for you as a pre-order bonus as long as it’s a 48GB package

    I did purchase this and opened a ticket.

    Ticket Created #029697

  • @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    Hi, seeing this amazing promotion,
    I want to use it to store one of my website,
    But I am aware that there are a large number of customers using your VPS for windows,
    If I purchase $48 per year,
    will I have problems with downtime, or slow down by another client abusing the CPU?.

  • plumbergplumberg Veteran, Megathread Squad

    @MrRob said:

    @Advin said:
    Pre-orders are open now: https://clients.advinservers.com/store/europe-nl-de-kvm-premium-vps

    By tomorrow I will have a knowledgebase article which will clear up some stuff regarding the SLA's provided with the Premium lineup and some other additional information regarding bandwidth.

    Hi, seeing this amazing promotion,
    I want to use it to store one of my website,
    But I am aware that there are a large number of customers using your VPS for windows,
    If I purchase $48 per year,
    will I have problems with downtime, or slow down by another client abusing the CPU?.

    I would guess slow downs are unavoidable overall. There is always a bad apple unless it's removed or brought under control by OP

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