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› › HXServers | Cheap US VPS Hosting | 8GB DDR5 RAM @ $7.50/mo | 50% OFF HALLOWEEN SALE - Page 11
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HXServers | Cheap US VPS Hosting | 8GB DDR5 RAM @ $7.50/mo | 50% OFF HALLOWEEN SALE

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Comments

  • tsofttsoft Barred

    Seems like LA was disconnected like 10 hours ago?
    Can anyone connect to server in LA?

  • hxservershxservers Member

    @tsoft said:
    Seems like LA was disconnected like 10 hours ago?
    Can anyone connect to server in LA?

    Hello,
    Only "RETIRED" VPS were taken down today in LA and Miami. All other VPS (500+) are online and functioning as expected. If your VPS Service name contained "RETIRED" you've been refunded and your VPS has been removed.

  • hxservershxservers Member

    @ralf said:

    @hxservers said:
    We released Dallas on the 13th. By the 16th, we decided Dallas wasn't going to work out

    I'm very curious how this can even happen from a business perspective.

    3 days from launch isn't enough time to decide on the viability of a service you intend to run indefinitely, and even if you decide it's not viable you at least honour the month of service that people have already paid for.

    The only legitimate reason for exiting so dramatically is massive unforeseen costs, but if that's true it shows that as a company you fail to do even basic due diligence when selecting a location, because if you didn't know your upstream / colo host / whatever was going to increase their prices to you immediately, you've done something seriously wrong in your planning phase. Did you even have a planning phase?

    As your company seems to have been operating for only around a month, I can't help but wonder if you've just been using a magic-8 ball to make all your business decisions so far.

    Hello,
    3 days is actually enough time for HXServers, considering we fill more than 100+ orders a day. We analyze order volume per new location over a set time frame. If orders reach a threshold, we keep the location, and if not, it gets scheduled for removal. From now on though, we're only focusing on our two locations that are popular, Los Angeles and New York. Yes, we do have a planning phase. And no, we don't have an magic-8 ball but maybe we should get one.

  • hxservershxservers Member

    @tsoft said:

    @ralf said:
    3 days from launch isn't enough time to decide on the viability of a service you intend to run indefinitely

    Probably, it is related to refund period from dedicated provider.
    Bought, saw no interest and refunded within 7 days (or who was a provider?).

    GTHost does not provide refunds. This was not the case.

  • tsofttsoft Barred

    No refund received :(

  • tsofttsoft Barred

    NY retired also down...

  • hxservershxservers Member

    @tsoft said:
    NY retired also down...

    NY retired is not down. If your VPS is having issues, please open a ticket.
    The only VPS that were removed was Retired LA and a portion of Retired Miami. In total, less than 20 VPS.

  • grittygritty Member

    Why can't resume the annual/quarterly payment plan?

  • hxservershxservers Member

    @gritty said:
    Why can't resume the annual/quarterly payment plan?

    HXServers is not currently offering annual/quarterly payments.

  • tsofttsoft Barred

    Maybe you accidentally removed NY? Because it was stopped at the same time as LA and MI. The same time were down.

  • hxservershxservers Member

    @tsoft said:
    Maybe you accidentally removed NY? Because it was stopped at the same time as LA and MI. The same time were down.

    No, we certainly did not. Please submit a ticket so we can identify who you are and get you some help!

  • hxservershxservers Member
    edited October 2023

    @tsoft said:
    Maybe you accidentally removed NY? Because it was stopped at the same time as LA and MI. The same time were down.

    Ok, you're submitting PayPal disputes for every active service you have claiming it was deleted, when it wasn't. Your services are still online. We're building a case with PayPal against you

  • sitsssitss Member

    omg, flooded with issues

  • tsofttsoft Barred
    edited October 2023

    Everything is down... cannot connect to any vps in any location.

    You are in hosting business since 2006... well such unexpected treatment. Really.

  • LowHostingLowHosting Member, Host Rep

    @tsoft said:
    Everything is down... cannot connect to any vps in any location.

    You are in hosting business since 2006... well such unexpected treatment. Really.

    Whois Record for HXServers.com
    Domain Profile
    Registrar GoDaddy.com, LLC
    Dates 44 days old
    Created on 2023-09-08
    Expires on 2024-09-08
    Updated on 2023-09-08

    Thanked by 2yoursunny fluffernutter
  • tsofttsoft Barred

    not domain, the person behind this company.

  • tsofttsoft Barred
    edited October 2023

    Then he seemed like lost interest to hosting business (after 2012).
    And recently returned back.

    This probably explains all that chaos.

  • tsofttsoft Barred

    Btw, in 2011 he screwed people the same way and shut down the hosting.

    Thanked by 1fluffernutter
  • dev_vpsdev_vps Member
    edited October 2023

    @hxservers said:
    Only "RETIRED" VPS were taken down today in LA and Miami.

    Ticket Created #XEF-930314

    Please let me know when it is handled
    You have TWO hours then it will be escalated

  • tsofttsoft Barred

    Last time he lasted 3 months. Started in September 2011, shut down in December. People hardly got their files back (not all). The same was before. Started, then closed.

    Thanked by 1fluffernutter
  • repoxiderepoxide Member

    @tsoft said:
    Last time he lasted 3 months. Started in September 2011, shut down in December. People hardly got their files back (not all). The same was before. Started, then closed.

    How do you know this?

  • tsofttsoft Barred

    @repoxide said:
    How do you know this?

    What else do you want?)

    You can wish him a happy birthday Mar 12th :D

    Thanked by 1fluffernutter
  • MumblyMumbly Member

    @tsoft said: Last time he lasted 3 months

    Ho was "he"? Company name back then?

  • dev_vpsdev_vps Member
    edited October 2023

    @hxservers

    Why you did not send emails with say 24 hours notice?

    Don't you think customers deserve at least that much courtesy?

    Thanked by 1amaeva080
  • tentortentor Member, Host Rep
    edited October 2023

    @Mumbly said:

    @tsoft said: Last time he lasted 3 months

    Ho was "he"? Company name back then?

    The only information I found so far is that they currently operating at least two distinct domains for some reason:

    $ host -t MX irvineservers.com
irvineservers.com mail is handled by 10 mail.irvineservers.com.
$ host mail.irvineservers.com.
mail.irvineservers.com has address 165.140.8.250
$ host -t MX hxservers.com
hxservers.com mail is handled by 16 vesta.hxservers.com.
$ host vesta.hxservers.com.
vesta.hxservers.com has address 165.140.8.250
vesta.hxservers.com mail is handled by 10 mail.vesta.hxservers.com.
$ curl -I http://irvineservers.com/
HTTP/1.1 301 Moved Permanently
Server: nginx
Date: Sun, 22 Oct 2023 14:24:46 GMT
Content-Type: text/html; charset=iso-8859-1
Connection: keep-alive
Keep-Alive: timeout=60
Location: https://hxservers.com

    Also there is one more:

    Domain Name: IRVINESERVERS.NET
Registry Domain ID: 2811376475_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2023-09-05T08:53:40Z
Creation Date: 2023-09-05T08:53:39Z
Registrar Registration Expiration Date: 2024-09-05T08:53:39Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Christopher Young
Registrant Organization: 
Registrant Street: 27662 Aliso Creek Rd Apt 4113  
Registrant City: Aliso Viejo
Registrant State/Province: CA
Registrant Postal Code: 92656
Registrant Country: US
Registrant Phone: +1.9492743774
Registrant Phone Ext: 
Registrant Fax: 
Registrant Fax Ext: 
Registrant Email: [email protected]
    Thanked by 1Mumbly
  • malignifymalignify Member

    @tentor said:

    @Mumbly said:

    @tsoft said: Last time he lasted 3 months

    Ho was "he"? Company name back then?

    The only information I found so far is that they currently operating at least two distinct domains for some reason:

    $ host -t MX irvineservers.com
irvineservers.com mail is handled by 10 mail.irvineservers.com.
$ host mail.irvineservers.com.
mail.irvineservers.com has address 165.140.8.250
$ host -t MX hxservers.com
hxservers.com mail is handled by 16 vesta.hxservers.com.
$ host vesta.hxservers.com.
vesta.hxservers.com has address 165.140.8.250
vesta.hxservers.com mail is handled by 10 mail.vesta.hxservers.com.
$ curl -I http://irvineservers.com/
HTTP/1.1 301 Moved Permanently
Server: nginx
Date: Sun, 22 Oct 2023 14:24:46 GMT
Content-Type: text/html; charset=iso-8859-1
Connection: keep-alive
Keep-Alive: timeout=60
Location: https://hxservers.com

    Also there is one more:

    Domain Name: IRVINESERVERS.NET
Registry Domain ID: 2811376475_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2023-09-05T08:53:40Z
Creation Date: 2023-09-05T08:53:39Z
Registrar Registration Expiration Date: 2024-09-05T08:53:39Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Christopher Young
Registrant Organization: 
Registrant Street: 27662 Aliso Creek Rd Apt 4113  
Registrant City: Aliso Viejo
Registrant State/Province: CA
Registrant Postal Code: 92656
Registrant Country: US
Registrant Phone: +1.9492743774
Registrant Phone Ext: 
Registrant Fax: 
Registrant Fax Ext: 
Registrant Email: [email protected]

    Rebrand.

  • tentortentor Member, Host Rep

    @malignify said: Rebrand.

    Firstly I thought so, but I could not find any posts here nor in google mentioning that domains

  • malignifymalignify Member

    @tentor said:

    @malignify said: Rebrand.

    Firstly I thought so, but I could not find any posts here nor in google mentioning that domains

    In their homepage is already mentioned that they renamed. Googling more will reveal previous company name. TOS too.

  • tsofttsoft Barred

    @Mumbly said:
    Ho was "he"? Company name back then?

    Is it ok on this forum to disclose it?

  • MerlincoolMerlincool Member

    @tsoft said:
    Then he seemed like lost interest to hosting business (after 2012).
    And recently returned back.

    This probably explains all that chaos.

    @tsoft said:
    Btw, in 2011 he screwed people the same way and shut down the hosting.

    Didn't knew about it. Thanks for sharing that.

    Didn't look like it's reliable provider.

This discussion has been closed.