Any other American based businesses being booted from CoinPayments?
Was shocked to see notification that our merchant account would be ended by them in one month. I was told it was because I'm in a restricted country.
Well, my business is registered in Wyoming, I was born and raised and still currently live in the United States Midwest... so clearly this is a mistake on their behalf, right? Not according to them.
Thank you for writing back,
We do understand your issue, However, following our most recent guidelines, we will no longer provide service to customers residing in the United States. I am sorry and there is nothing further we can do for you in this regard.
If you have any funds on your account you should be able to remove these at your end without any problems, however, should you have any difficulties with removing your funds please do not hesitate to contact us.
They unverified my account, so I completed the KYC portion (again) and got it reverified. Their site still makes no mention of the United States being not allowed.
Any one else get this?
Originally thought it was because I'm sometimes on a NY based VPN and them not allowing New York residents or businesses from using their platform but they insist that's not it, it's because I'm in the United States.
Hundreds of transactions, 100% positive feedback, no complaints.
Will work on a self hosted backup plan (BTCPayServer) for the popular coins so I can skip the fees but would still like to use CoinPayments for the miscellaneous shit-coins we accept.