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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More
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virmach not only left here, but also left a significant portion of its customers' tickets.
Is this true, YES.
Is this the company that looks healthy, NO.
I don't see why anyone should defend their reputation when it should be the virmach's own job to do so.
Not discussing about the legal issue != not communicating with customers.
It is not just us requesting his communication. Admin also did that. You are defending for Virmach, are you sure you are not somehow related to Virmach?
@VirMach
Service down: RYZE.LAX-A032.VMS
It sounded like most of the dedicated servers didn't get lost to merged tickets, my ticket and server replacement was 12-13 days, and my server had been up 11 days when it was delivered. I would take 1-2 weeks as pretty accurate, seems they have several dedis racked (mine is a blade in a 12 node setup) but need hands to go swap things around to meet your requirements. My cpu was an E3 1270 v3 in San Jose, I'd assume similar in anything being offered.
It sounds like you paid more than I did before all this, broken down from annual I paid less than $20/mo for 16GB/1TB hdd/1241v3/Los Angeles and got specs the same as the #3 server you were offered, though I would've preferred #2 if I was given the choice. There's really nothing comparable on the west coast without spending twice as much and I wanted to move to less space on an SSD, if you're paying quite a bit more and need the space over an ssd, I can't blame you for not wanting to hassle with waiting longer.
Seriously, absolutely wild speculation. VirMach has said more on it elsewhere, I'm satisfied with his comments. I wish we had even more communication without having to go dig through forums, things have been rocky as hell for months now, but I've only got 1 VPS that's down right now out of 17, with the rest running mostly normal. Several of these are under $1/mo and some from before the OpenVZ migration. They are absolutely incredible deals now on Ryzen, which means I'm willing to put up with some garbage during this. My replacement dedi is great, the network is significantly better than colocrossing for my use. For me, things feel better than they have in a while, and it feels like we're on the downhill side of all the issues from the Ryzen migration. I'm optimistic that everything will settle down at some point, most of my services have settled down a lot.
👿
I paid up-front for a year in July, and my servers have been down for 12 days now (after apparently having been successfully migrated) with no response to my ticket and no communication whatsoever. Not impressed, tbh.
I had an E3-1240v2, 32GB of RAM and 2x1TB HDD with 4 IPv4 Addresses (only used one, but given the prices today you gotta give that to em) at $31.85/month (E3-HDD NY from the Ryzen Migration deal). With the current migration offer I'd get a similiar specced server from the Hetzner Server auction in the EU (which would be my more idea geolocation anyways), so I told them to cancel.
Honestly, ignore my ticket once, fine. Happens. But eventually I filled 3 tickets that all got ignored, and thats nothing I want to deal with anymore.
To their account: I told them to cancel yesterday and have been refunded parts of my money today. Although not all (a month, vs 1.5 months downtime/upfront payment and only in credit), at least someone is answering tickets now....
You're anti-virmach, how are we sure you're not related to CC?
I'm not "defending" virmach, I'm posting how stupid it is that people just make up random rumors and everyone just runs with it. It would be nice if they communicate more, but I can also see why they don't want to come here because every time they do they are just attacked more (and who knows what their DM's are like).
It's pretty disappointing that users here can spread false information and there's no consequences.
Other than a few days on one of my vps's at the start, all of mine have been up since the migration... Even my 2x $6 year 2 core ryzen vps's from 2017 are working fine (even though someone here made another rumor how Virmach is ignoring all old vps's).
I had a Dedicated server at their NY/CC DC since 2018, its been almost 3 weeks now and though they did offer a replacement at either SJ or LA DC during the 2nd week of the downtime but were short of the specs I have previously. They offered me an E3 CPU with either 1x240 SSD with 32GB RAM in SJ or E3 CPU with 1x1TB HDD with 16GB RAM at LA DC. My previous specs under them were E3 1270 CPU with 2x1TB HDD and 32GB RAM with /28 IP Block. They asked if I prefer to take any one of the two services above or wait for a week of two for once more servers are deployed to either LA or SJ DCs. I chose to wait for an equivalent to what I had at NY/CC DC. I am not asking for anything ridiculous (Ryzen) or other higher specd servers. All I prefer and am OK with is similar to what I had and /29 IP block would just be fine with me. Hopefully they are able to get this going soon as 1 week as passed since their offer.
buena suerte.
Fijate que, como los uso recreacionalmente, no me importa que se tarden en acrivarlos. Y mas, por los precios.
English: Bc I use them for fun, I dont care the wait. And more paying those prices
2021 - cociu
2022 - Vir____?
lol dude thanks for the laugh today.
Hoping you have more luck than I do then
I just finished mostly setting up my new AX41-NVME, and do definitely not regret that decision at all.
P.S. I've previously reference the Ryzen upgrade because it had been "promised" here: https://www.lowendtalk.com/discussion/172637/virmach-dedicated-servers-from-27-mo-transfers-to-2-x-1tb-ssd-transfers-to-more-locations/p1
Thats where and when I got my old dedi from and in every ticket I made referencing the Ryzen upgrade I mentioned I would be more than willing to pay the 350$ one-time Fee.
My box was migrated to LAX successfully a month ago, and it has been down for a few days already..... WHMCS shows the usual "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received". I just logged into SolusVM and was shocked to see that my box was moved again? Now getting a different node "RYZE.SJC-Z005.VMS". IP address is unchanged however. Still, the box is not available. Super weird.
welp they updated status to:
We are currently working on resolving networking or hardware issues with the following servers:
This message will be updated when we have news regarding the statuses of these servers.
TYOC035 is offline too, for almost 3 days! OH,boy! @VirMach
TYOC035 is offline too
It does not say TPAZ004 is offline, but actually my VM on TPAZ004 is offline.
How about straight from the horses mouth.
Q: Hi @VirMach are you guys dead?
A: Not yet, unfortunately.
https://imgur.com/a/Foi2oWk
Found this when trying to determine where to lodge a BBB complaint. Cant find them on any BBB website. accredited or not.
Trademark points to OK .
https://www.trademarkelite.com/trademark/trademark-detail/88503924/VIRMACH
Also did some filing out Of Los Angeles . The reviews are crushing here.
https://www.google.com/maps/place/Virtual+Machine+Solutions+LLC/@34.0471067,-118.4508428,17z/data=!3m1!5s0x80c2bb705d55c1f5:0xe0ed3b3abc6a9b8f!4m7!3m6!1s0x80c2bb707e8dcb07:0x3dd372ba8a571f03!8m2!3d34.0471067!4d-118.4486541!9m1!1b1
And if you wanna take the time and run down the OK address with the public records you may be able to make a determination as to a physical location.
and the linkedin profile of the CEO of VIrMach
https://www.linkedin.com/in/soheil-golestanipanah-87871190/
Well technically he spelled the name of his company wrong on the CEO title, but he did get it right on the Senior System Engineer.
I purchased one virtual machine. paid the asking price. paid in advance. expected to be able to use the service I purchased, or be refunded in Cash. It was a big LOL for the guy that was gloating he got some credit.
Oh and can you find the TOS on the virmach website? It seems after the fresh skin which hid the login page, provides an out of service phone number, and reduced the ticket system to an email ( dare I assume /dev/null ) , the TOS is MIA .https://virmach.com/terms-conditions/
hello all,
SANJOSE 005 got fixed 5 hours ago.
My monthly-paid storage VPS has been showing "under migration" since 31st July. So I already paid one month while without knowing if it's gonna boot up again. If @VirMach you cannot fix it, please at least let us know.
What node was that on?
My TYOC040 almost down for 24 hours
I think i am not renewing this machine next year as this VM not worth to keep as many down time happened and almost no use of it
And yet still many people defending virmach after many collapse happened
I think they already fail providing service to customer, not about the money spent (it just cheap $, yeah )
But that is the fact and truth
At this point it looks like they are using the alleged LET - CC relationship very conveniently to stop responding here as the number of people complaining keep increasing everyday.
Meanwhile shills be like “LET bad, LEB bad, admins bad, complaints are fake, Servers are fine, yOu dArE cOmplaIn abOut $7/yr VPS?”
@VirMach
"Operation Timed Out After 90001 Milliseconds With 0 Bytes Received"
on node RYZE.LAX-A032.VMS
Just logged in at billing.virmach.com and found this information:
[In Progress] Unexpected Outages (In Progress)
We are currently working on resolving networking or hardware issues with the following servers:
TYOC040 - online but having disk issues, attempting to recover disk
TYOC035 - online but having disk issues, attempting to recover disk
TPAZ003 - investigating
TPAZ005 - investigating
SJCZ004 - in progress, current plan is to get this back online and migrate VMs to nearest stable node
SJCZ008 - in progress, current plan is to get this back online and migrate VMs to nearest stable node
CHI2Z029 - investigating
CHI2Z028 - investigating
CHI2Z026 - investigating
ATLZ007 - online, we are monitoring the status of this node and will look to migrate if it becomes unstable
This message will be updated when we have news regarding the statuses of these servers.
@VirMach is alive
Virmach needs help, I hope he can get it asap.
on node RYZE.LAX-A032.VMS
Mine shows: unknown
It was working with that legend, but then, it stopped.
Hooray, post '1' to bring Virmach back to life.
My another server on node LAXA031 has broken for 14 hours now. I don't know whether all servers will be down on @VirMach one by one. Server Information is "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received".