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Maybe @Hetzner_OL is interested in changing this in the future, who knows
Nice theoretically idea but this would imply providers talking to each other on helpful level rather than complaining what the other does wrong or why the own offer is best
They are not really talking to each other. The pulsedmedia representative is a real useful person who can do things and know what they are talking about when it comes to technical issues. The Hetzner representative is mainly commercial/marketing, not technical and does nothing aside from "forwarding" to other people who may or may not care, just a pseudo-"presence".
not sure if i remembered to mention this at all; But you can always ask for reprovisioning if you do not need data migration and want another server.
Just open ticket you want reprovisioned, no data migration necessary. A new server at "seemingly randomly" will be selected for you.
We are constantly adding servers as well, and as expected many servers loads plummeted after just waiting couple days as people settle in.
also if you missed; Join us on Discord https://discord.gg/9mAPuRSrpG
Astro plan
Node Name Upload Speed Download Speed Latency
Speedtest.net 5824.57 Mbps 7661.43 Mbps 0.85 ms
Los Angeles, US 517.05 Mbps 1494.40 Mbps 163.42 ms
Dallas, US 632.26 Mbps 1695.71 Mbps 137.04 ms
Montreal, CA 725.61 Mbps 901.80 Mbps 109.20 ms
Also for those who were looking for a faster way to download files via the web you can use rclone serv. You can read the documentation for rclone to add authentication to the webpage. I get full speed downloads from this method, but it you are over your bandwidth allotment your still reduced to the 100mbps limit.
"rclone serve http /home/myuser/ --addr :[port]"
In the discord chat, users are complain someone is abusing the server for the crypto mining ,i think you should intervene.the seedbox's username seems to be "yao"(a common surname in china , moron mjj strikes again ?)
OK, I got 2 M10G Raffles and 2 RAID 5 V10 XSes. I'm satisfied
They don't have any speed test problems. I can get the same speeds with speedtest.
In production, this is not the same.
I have a V10G L seedbox and MEGA seedbox. Both of them have 10gbps right?
I upload the same torrent from the same tracker at the same time and I get:
V10G L downloads speed at 150mps+
MEGA downloads speed at 4mps+
Also, every couple of days, I can't use my MEGA seedbox because I can't access it. Restarting not working etc.
Opening a ticket and getting a reply 1 day later with a default message like a kid who doesn't know how things work.
This is cheap I get it. But what is the point of getting a cheap seedbox if I am not able to use it? Why do I have to restart the server every day to use it?
At this moment, I still can't access my server. I am gonna try to restart it again. I hope this time I can access it.
I am expecting help. Could you please look at my case @PulsedMedia ?
Tickets do get resolved and much faster than "1day for an reply"; First response median is currently for this month 3hrs 56minutes and 34seconds. Closure time average (to last reply to ticket) 23hrs 11minutes 20seconds; Most of that time is waiting for customer reply, last reply being typically "Thanks works now". Most stuff is handled on the first response, meaning under 4hr resolution at this time.
at the moment all servers are running except 1 SSD server which crashed as a crypto mining abuser was being terminated ... curiously.
From big places like OVH, Leaseweb you may not even be able to get sub 4hrs response time, and most definitively not without paying dearly for it. If i recall right Leaseweb used to charge something like 200€ per service for 6 hour response time guarantee. OVH charges similarly. You are currently getting that for free. People just like to "slightly round up" the waiting times, worst cases are like 5-6 hrs is 1day, 12hrs is 2 days, 20hrs is 3days and so forth... I'm not even kidding.
You have to describe the issue you are facing properly, otherwise no one can help you. Simply saying "down" or "error" is not a description. "Server looks to have crashed, getting timeout on SSH and HTTPS" is a description we can work on.
But that being said, many servers got a big amount of new users all of sudden, there will be fluctuations as things settle. Just because say rutorrent happens to load 20seconds instead of it's usual 5seconds does not mean the server is down neither. It's almost like servers don't have infinite performance, and you have to share the server with other users.
As said before, if you are unsatisfied with your current server; Ask for reprovisioning -- or just wait couple of days as the new users settle in. For V10G new servers are constantly coming in, today for example 2 or 3 will be added. So there's plenty of low/zero use servers keen on getting some new users! Tho typical new server is "slower" (heavy activity, so perceived) than a say 1+ year old server, nevermind 3+ year old server.
Here is an perfect example of how not to make a ticket.
Thanks for the clarification. I know you guys working hard to fulfill customers' needs.
I asked reprovisioning. I hope to get a good one now. As I had previous ones.
I've once asked reprovisioning several days ago, but unfortunately, still on the same server, lol
Hello Joe, thanks for your detailed error description, we have changed the status from "not working" to "unuseable" - enjoy!
🤣🤣
To best of my knowledge there is no reprovisioning tickets open, all handled.
Some new server additions!
We have added ~600 users in a week, so that was a bit more and a bit faster than we expected indeed -- we had planned for big increase but thought we had a few weeks to bring rest of available resources online for this. Storage capacity wise it was not that much, but I/O resources wise yes for the initial burst of usage. In terms of capacity this is only ~1.4PiB
But we have now added capacity, so if you feel like the server you are on is a big laggard, just request reprovisioning.
These just got added:
Planned for next week:
On-hold for as needed:
Other capacity pending:
Before end of this 12th anniversary celebration there will be more super special(s), but might be the last week and the shape & size etc. is unknown yet, depends what we have free at that time. Hell, maybe we even do the @yoursunny special 1.2€/Month! :O :O However, we more expect them the follow up mega specials to trend towards big capacity.
Our hopes is to allocate at least 0.4PiB more by end of this celebration. That could happen by tomorrow
@PulsedMedia take my money
POST THE DEALS AND TAKE MY MONEY
Push-ups required to unlock deals.
12 push-ups per day, for 12 consecutive days.
#PULSEDMEDIA-12TH-ANNIVERSARY-CELEBRATION
Hell, maybe we even do the @yoursunny special 1.2€/Month! :O :O However, we more expect them the follow up mega specials to trend towards big capacity.
Ah.., I miss 1212 party, I hope special 1.2€/Month
I can take it too.
@PulsedMedia no first month free for invoice #157400
Only one raffle box is allowed, I think. How did you get two?
Why is it expected for new seedbox users to be hard on resources for the first few weeks only and then settle down?
I understand with a normal VPS the OS image gets written to disk in big blocks and then OS upgraded and updates installed, so that's some decent I/O. And then they upload data to their new server until it's mostly full and then typical usage is less.
For a seedbox user, not sure if you just add another login/user or if you write another VPS image per user, but that'll be some I/O (unless you preprovision servers so that heavy lifting is done before any customers get on). And then like VPS case, you upload a shit ton and that's a lot of I/O until filled. But in seedbox case, it should just switch to high read I/O instead of writing I/O if it's seedboxing TB's 24/7, so it won't really "settle down" from constantly reading small blocks from tons of files on slow spinners.
only one promo of first month free, but no limit if you don't use the promo
Filling up the space.
As for many private trackers using freeleech content to increase upload ratios. Once it is done, usage go down a lot.
With 12 years of experience i can say that's just how it is. VPS is different too, not so comparable.
How that happens? Typically users want to fill their quota as fast as they want, fiddle with things, try new things etc.
For example when you download a torrent it has random write pattern, and when done, it needs to be read and checksummed in full.
Over time the writes are mostly gone, torrents get more peers, peers:leechers ratio changes etc etc etc.
Read to write ratio is like 98:2 after a few years. First months? More like 75:25.
Whoever missed raffles so far, at this moment there are quite a lot of them available.
Get those SSD 200G and V1000 500G while they are hot!
first month has been reduced to ~90% off due to abuse from a lot of fake accounts.