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Comments
Lol like a said before. Aqua and his "team" will ghost on support after the sales... You guys never learn.
fuck man. really fucked.
Hey sorry, Brian had a family emergency this week, I'll have someone take a look ASAP.
Make sure your ticket is open and we'll get it fixed.
IPv6 connectivity on Gravelines node is down again
For some time, not just now.
Friday, January 21st, 2022 (02:28)
Hello!
ipv6 is down again.
And:
This ticket is closed. You may reply to this ticket to reopen it.
I'm enjoying my France server so far and had no issues, luckily I don't need IPv6.
I'm waiting since Jan 14 without any response from support
Me too lol. I even provided them with some information I collected from my side but got no response since a few weeks ago.
At least you can start the vps, I have the server blocked and have been like this for a week
You should see my virtualizor, [below is not my account - all are test accounts xD]
Set rescue mode and peek into the garden.
mines similar as well
Everything works perfectly come on
opened, and closed again
Ticket is open, yet still no response.
@jugganuts
@aqua dont tell me u have got family emergency too?
I’m here boss.
Brian is here and will be dealing with all matters.
Brian, i believe we all need access to our SG VPS via virtualizor, below isn't my account when clicked on end user panel:
Have you created a ticket? If so bump it and he’ll answer it for you boss
yes, reopened 3 times due to no answer.
I was cursing myself for not picking up SG OVH VPS deal but considering the recent comments, I consider myself lucky. I really wish that the provider fixes their Support and relaunch the SG VPS with same deals as the price for OVH SG location was almost too good to be true.
@aqua my AUS server was dead for hours, CP says that backup is in progress so no actions are allowed, ticket was not responded and status.central.so says there're no outage.
Are you able to bump your ticket, Brian said he hasn't seen anything regarding that issue.
Brian fixed all issues. Bummer they don't offer
Local Bi-weekly & Offsite Weekly Backups
anymore (on SG at least not sure about other locations).does ipv6 work for you?
Yes sir.
We're working on a solution for that, but as it stands, we won't be able to offer backups for that location.