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Huge downtime at AlphaRacks
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Huge downtime at AlphaRacks

So I am a customer of AlphaRacks... okay-okay, hear me out first!

Before NFPHosting was purchased, I grabbed a $7/year VPS from them to host a TeamSpeak server on, so we could sometimes talk with my friends. Didn't pay much, didn't expect much. It was actually functioning great for the last month, there only was a downtime of ~3 hours at 20 April, but it's been up for 26 days since then, too.

Now, I have two other products, one was an NFPHosting Special, $1/year shared hosting. Okay, listen! I bought that so that I had a dirt cheap hosting for my own domain name, I didn't expect a 100% uptime service, I just wanted to use CPanel to have easily configurable mail accounts and DNS zones, and for both of those things, it's great.

The other one is an AlphaRacks Special, webhosting for $0.49/year. Yeah, I hear you. It was, again, for idling a domain name I purchased. I don't need superior uptime, response time or even for it to handle 10+ users at the same time: it just serves an HTML template.

Now to the main post: what do I call huge? Well, my "main-er" website is down for around 10 hours now.

What is interesting about this is that AlphaRacks' Client Area is non-responsive as well, it takes around 30-40 seconds to just log in, I couldn't even reach the ticket creation form. So yeah, now I'm here, waiting for it to be over, because my dumbass set all UptimeRobot monitors to use my main domain's specific subdomains (access everything from somethin.stryp.win, sounds easy enough, right?), and since even the nameservers are down, I now have 0% uptime on all tracked services. Even the ones that are up, with their own IP properly checked.

Thanked by 2Chuck klarsen
«134567

Comments

  • GravelyGravely Member

    You're surprised?

    Thanked by 1vimalware
  • imokimok Member

    @Stryp said:
    So I am a customer of AlphaRacks... okay-okay, hear me out first!

    Sorry I could not read all your wall of text about shittyracks. I'm sure we have done that before.

    Thanked by 3bugrakoc netomx KermEd
  • tetechtetech Member

    What's your point?

    Thanked by 1vimalware
  • SirFoxySirFoxy Member

    Does a shit bear in the woods?

  • deankdeank Member, Troll
    edited May 2019

    We warned you.

    Not even worthy of my "The end is nigh".

  • tetechtetech Member

    @SirFoxy said:
    Does a shit bear in the woods?

    Google translate has failed you

  • SirFoxySirFoxy Member

    @tetech said:

    @SirFoxy said:
    Does a shit bear in the woods?

    Google translate has failed you

    No u

  • ChuckChuck Member

    Not just the shit alpharacks. It looks like colocrossing hosts also down. Conclusion: they are from same shitty company!

    solvedbydata

    https://hetrixtools.com/report/uptime/88634ea4392ddb71689c9aa166e61a7e/

    nfphosting

    https://hetrixtools.com/report/uptime/9384184d95c2fb3ee57e183d926db851/

    Thanked by 1pepa65
  • There does seem to be a wide outage on a lot of their services over the past 8 or so hours. Perhaps they have reached critical mass and deadpooled :wink:

  • donlidonli Member
    edited May 2019

    I guess we know the answer to the "how much straw on the camel's back is too much" question.

  • Thanked by 2uptime Shot2
  • h2oh2o Member

    All QN's servers down. It smells like hiformance. :anguished:

  • SkanderSkander Member
    edited May 2019

    @h2o said:
    All QN's servers down. It smells like hiformance. :anguished:

    Yikes, this is 10x the scale of hiformance o.o

    EDIT: no deadpool

    HOWEVER this says otherwise: http://status.quadranet.com/

  • h2oh2o Member

    @Skander said:

    @h2o said:
    All QN's servers down. It smells like hiformance. :anguished:

    Yikes, this is 10x the scale of hiformance o.o

    EDIT: no deadpool

    HOWEVER this says otherwise: http://status.quadranet.com/

    We forgot to renew it! :lol:

    Thanked by 1Skander
  • @h2o said:

    @Skander said:

    @h2o said:
    All QN's servers down. It smells like hiformance. :anguished:

    Yikes, this is 10x the scale of hiformance o.o

    EDIT: no deadpool

    HOWEVER this says otherwise: http://status.quadranet.com/

    We forgot to renew it! :lol:

    lol.. could you imagine?

    Thanked by 1Skander
  • UltraVPS is up though

  • h2oh2o Member

    Customer Service

    We are aware of an outage and ask for your patience. It appears that our datacenter / network upstream is facing a route issue which is causing downtime for some customers. We appreciate your patience and are working as diligently as possible to restore services. Thank you for your patience.

    ╮(╯_╰)╭

  • donlidonli Member
    edited May 2019

    @Chuck said:
    Not just the shit alpharacks. It looks like colocrossing hosts also down. Conclusion: they are from same shitty company!

    solvedbydata

    https://hetrixtools.com/report/uptime/88634ea4392ddb71689c9aa166e61a7e/

    nfphosting

    https://hetrixtools.com/report/uptime/9384184d95c2fb3ee57e183d926db851/

    You know that nfphosting (and w--thosting, and hostmybytes) were acquired by alpharacks, right?

  • SkanderSkander Member
    edited May 2019

    After 10 hours of loading (client area is fucked), they have an announcement.
    Surprised my account still exists after so long with no services.

  • Maybe QN null routed them.. OR.. perhaps they are the people behind that recent news about the ill-gained IP addresses?

  • ChuckChuck Member

    @donli said:

    @Chuck said:
    Not just the shit alpharacks. It looks like colocrossing hosts also down. Conclusion: they are from same shitty company!

    solvedbydata

    https://hetrixtools.com/report/uptime/88634ea4392ddb71689c9aa166e61a7e/

    nfphosting

    https://hetrixtools.com/report/uptime/9384184d95c2fb3ee57e183d926db851/

    You know that nfphosting (and w--thosting, and hostmybytes) were acquired by alpharacks, right?

    solvedbydata = hostmybytes?

  • donlidonli Member

    @Chuck said:

    @donli said:

    @Chuck said:
    Not just the shit alpharacks. It looks like colocrossing hosts also down. Conclusion: they are from same shitty company!

    solvedbydata

    https://hetrixtools.com/report/uptime/88634ea4392ddb71689c9aa166e61a7e/

    nfphosting

    https://hetrixtools.com/report/uptime/9384184d95c2fb3ee57e183d926db851/

    You know that nfphosting (and w--thosting, and hostmybytes) were acquired by alpharacks, right?

    solvedbydata = hostmybytes?

    Not that I know of.

  • WebProjectWebProject Member, Host Rep

    As no ETA, I hope you have your data backup elsewhere? so easier to setup a new VM and migrate than waiting 1-28 days

  • Are they implying that it's affecting all services in LA and Miami on QN?

    I have services with other providers that are in those DC's and they are up. Really makes me wonder if this is a "account issue" and not an actual fault.

  • StrypStryp Member

    @Gravely said:
    You're surprised?

    Not really! That is why I've ordered these services, because I don't need them to be online 24/7, I'm happy with around 90% uptime, too, because these are not live sites, my data on them isn't important and such.

    @tetech said:
    What's your point?

    Well, I guess a lot of people are customers of AlphaRacks (but afraid to admit) and:

    @deank said:
    We warned you.

    Not even worthy of my "The end is nigh".

    It is nigh.

    @WebProject said:
    As no ETA, I hope you have your data backup elsewhere? so easier to setup a new VM and migrate than waiting 1-28 days

    I don't really have anything important on them. I have all my emails locally, I can migrate my email address if it's needed, but I'm quite happy paying $1/year for an email service with my own domain, I feel warm inside when I can enter a different address for every website, so I know who sells my data and spams it.

    @dahartigan said:
    Are they implying that it's affecting all services in LA and Miami on QN?

    I have services with other providers that are in those DC's and they are up. Really makes me wonder if this is a "account issue" and not an actual fault.

    I can still log into the client area, I don't have unpaid invoices (I have them all prepaid for the year), so I highly doubt that.

  • Stryp said: I can still log into the client area, I don't have unpaid invoices (I have them all prepaid for the year), so I highly doubt that.

    When I said "account issue" I was referring to Alpharacks either not paying their bills, or being suspended over something - who knows? I'm only speculating like everyone else :)

  • SkanderSkander Member

    @dahartigan said:

    Stryp said: I can still log into the client area, I don't have unpaid invoices (I have them all prepaid for the year), so I highly doubt that.

    When I said "account issue" I was referring to Alpharacks either not paying their bills, or being suspended over something - who knows? I'm only speculating like everyone else :)

    Probably. QN status is 'All Systems Operational'.

  • Skander said: Probably. QN status is 'All Systems Operational'.

    Wouldn't be surprised at all if that were actually the case. I wouldn't mind betting it is something to do with all the spam that originates from them (or their users)

  • mansoormansoor Member

    Alpha Racks
    Solved By Data
    HostBRZ

    are all down and they went down the same time and are still down.

  • atomiatomi Member

    This is actually quite useful so we actually know which of these companies are linked

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