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Comments
It's not a spam limit, it's a "don't put me in the poor house" limit.
Everything's relayed through MailChannels which will block the outbound spam, but every message sent (including blocked) costs him money.
Isn't that all the more reason for a system that reacts quickly?
No, he's not preventing bulk spam or bulk mailing. He is enforcing limits that keep the plans under budget. Thus the need for a daily limit, which does exactly that while allowing the bulk part.
I see what you mean, I'll try to clarify it a bit further in the Terms.
Indeed, @jar. We have these limits in place for a long time for our shared hosting customers (which we host with Hetzner, only for local companies though), we haven't had a single complaint as well. If we didn't have these limits in place, we could have been in a bad position, once, a customer of ours was compromised, we noticed it pretty fast, cPanel started deferring, but if there were no limits in place, we could have expected a huge overage.
What we mean is that even though this is not a relay service as MXroute.io was, we accept that certain customers would rather host the emails themselves, but relay through us, which we allow, and both words, authorized/enable, want to pass that to the potential customer. We're fine with it.
IMO, limits are reasonable in general, just that could be not per hour but per day or, even, per 6 hour, to allow somebody sending the same amount of mails in bulk when needed.
On the other hand, we are talking about a mailchannel sending service, white labeled, with a nice interface, fully administrated, with no ads at all and allowing the client NOT TO BE the product (like in "free" Gmail").
You guys that are talking about low limits, please, PLEASE, go and buy something from LowEndBox. It is dirty cheap and will meet your needs... Not!
We started with a pretty big plan with MailChannels, and it's our first choice obviously, after being one of their resellers, the largest, processing around 14M emails per month. It's a lot and gives you a general idea of what it's capable of achieving. Most customers are people that definitely need a reliable email delivery, and that's what we're trying to do with IRoute.io. Granted, we started a few days ago, there's room for improvement, we've been working non stop in all aspects to improve what's necessary.
It certainly comes at a cost. Generally speaking, 20GB SSD Email Hosting with no domains/email accounts limit, is already pretty good IMO. That, including MailChannels, CrossBox, Daily Backups (self-restorable) and so on... Definitely worth. It's an affordable Email Hosting service, we try to cater the Enterprise market, though we have smaller packages for personal usage and such. God knows how many companies would like their emails to be delivered properly, important emails. Take it for example, a company I worked for, had one of their clients a law firm, these guys had 100+ attorneys there, and they had issues every day emailing judges, the police and such. They'd pay for this. They'd even get the large Enterprise Top package or a custom one.
From what I've investigated about the way it works with cPanel (and I'm a beta tester there), the emails are set in the queue until those can be sent. So you can actually send quite a lot of emails, they'll be in the queue, we will of course apply a more strict policy, case by case basis should we need to. We try to be flexible, though. For the normal user/company, these limits should be fine.
You need to add the word unlimited in the sales page, and then in the TOS, you just thrown in that Unlimited is tied to fair usage.
Bam... Problem solved, clients rejoice in the limited unlimited the hosting company got them used to and they will even praise bro.
Perhaps... But I never liked the unlimited idea in terms of implementing such policies. We like to be upfront! :-)
Some tweaks will be done in the future, I've already suggested cPanel to get daily limits instead. It can also be done by editing exim config, which I'd rather have them do so I won't break anything. In terms of bulk spam, it's not related, as mentioned in the thread, MailChannels bills both legit and spam messages. Their outbound filtering is designed to catch spam, hence why their IP's reputation is great.
It's still planned. You'll be sent a voucher.
Thank you all for your comments!
Feel free to ask any further questions guys.
Man why would anyone choose these small shops over mandrill, which is the king...
Because everyone has to start from somewhere.
If everyone goes for big shops, that will mark the end of small business, thus overall economy.
Mom & pop stores matter because they are the middle class. While middle class is generally ignored, things start to go downhill when middle class collapses.
If business, never go lowend. Simple rule.
You do realize we are on "low" "end" talk, aye?
King of sending too much mail from one IP lol
You can't compere this offer to Mandrill one is mail hosting and the other is just a mail relay.
Mandrill when they had a free tier it was good, don't see why anyone uses them when other services are cheaper e.g Amazon SES.
I am pretty sure he has no idea what he is talking about.
Good luck with your mindset.
No, good luck to you on this new trip.
Mandrill is pretty much an email relay service with some great API options. If you use mailchimp, which you should, adding mandrill is just a 10 dollar addon. If anything so far is one of the best email relay services and while I commend mailgun for providing good free options, it does fail quite often.
Never had issues and I have tested a lot of similar services. Did you ever launched your relay service ? So far enjoying the normal mxroute email services.
Please comment that on their forums/threads. This is Email Hosting, powered by MailChannels, not Mandrill.
That's a polite way to say fuck off
Its a polite way to ask him to leave this thread alone since he is promoting Mandrill because small businesses do not matter. Even though we do Email Hosting instead...
Making some progress but still not there yet
You will be, soon! 😁
@MikePT EU location coming soon for true "GDPR-fanatics"?
IMHO data export to US DC is not ideal in this constellation.
Yep, coming soon!
Totally agreed!
Waiting for EU Location, preferably Clouvider.
Its planned, no ETA tho shouldnt take long! :-)
Oh by the way...
We are announcing MailChannels inbound filtering, this is optional, 10EUR per domain, monthly (standard price is 20 USD).