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[HostSolutions.ro] problem and resolution
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true and agree , for this if you take a look now i jusr resolved the op problem.
Now for the other part ... really i have make the mistake last year to respond here to some people and now i play my fault. But really i want to understand this people , complain here will not change nothing because is wrost , i am not scarred about make my issues public , or eaven i have recived some tikets , move rappid if not i will open a thread in let. so i am not this person who accept treatments (is not the @op case )
So in summary, given the many opportunities, you have had to be calm and collected and give a straightforward response, the tl;dr is, the customer made a mistake, then he reinstalled, the VPS never came back up, you offer 24x7 support but not really, you have no real reason for this so instead you have a childish rage about it, swear at him and make out like I am the bad guy for asking and very simple question.
I don't understand this sort of behavior, it is just strange.
@Jarland, please grab lowenddrama domain if it's available in some form.
@cociu Next time just refund the whiney bitch. People like him will always require much more time than their are worth. Can't wait 36 hours on a WE before starting to cry like a little bitch on LET. Refund him and teach him a lesson. He can always choose a plan from InceptionHosting after all.
Dafuq..
Well you got everything wrong
k
also will recive a good massage from him.
now in serrious , i give him the second chanse because maybe the op was not bad intentionatly and was not read about new os.
Also i have offered the option to go , offering a full refound.
Well I guess that beats getting shouted at and insulted by you eh? idiot.
If anyone need some popcorns, check my profile. I just started a new business
is out of my range to insult you really. So if you feel this "sir" i personally ask apologise "sir"
EDITED: you dont understand my english "sir" but you deducted i am insulted you "sir" so finnaly you understand my english or not ?
Ain't got nothing wrong. People who open these kind of threads need to be partially refunded and account terminated. That's how you get rid of the waste
I never heard that update of OS is causing crash of whole VM what BS excuse is used here or company is using unstable / beta / gamma what ever version software to run the virtualisation.
Often the result of not having much experience.
ok , will go to my work now , the problem is resolved . have a good day all.
Do you know I don’t believe in BS? as I personally used not just SolusVM, but other virtualisation (Citrix XenServer, Open XenServer, etc) and never come across with such bullshit excuse like update/upgrade of OS is causing crash, unless you are trying to upgrade from CentOS 3 to 7 (it’s pain in the neck).
The Ubuntu upgrade is very easy and never failed in my experience, especially from Ubuntu 16 to 17..
just see your comment ,
no this company was spend many hours to prevent node abuse , to prevent smart customers who is place a order for 2 eur/mo and benefit of windows instead of linux distro what hi pay (all we know about windows is consume at least 2x more resources than linux) ..
This really make the difference here.
Is simple , place a order , spend your money and your time and try to upgrade in hostsolutions. If you can make this i will give you 10x more service for lifetime.
I dont know what is in others gardens but i know what i have. And i repeat , if the customers want ubuntu 16 i offer too but not at the same price . Is this correct or not is my rules and always i have specified this.
@cociu I thought you had actual work to do.
It's OpenVZ as much as Solus. You're stuck with an old kernel and an old libc. Newer shit doesn't like that. If you care to reimplement the entire userland for newer distributions to ensure that your custom OpenVZ build still works- that's swell. When someone does a bind dist-upgrade on OpenVZ, it's a fact that many things are now going to outright break. Debian 9 dist-upgraded broke (and may still) from a 7/8 install due to network interface renaming thanks to systemd and a few other issues. There were ways around it- but you had to know what the hell you were doing to get it working.
How many VMs and separate environments have you tested that on though? An environment is not necessarily broken or poorly made if an unknown variable in the future might fail, that couldn't have been predicted but anyone but the OS maintainer.
Take, for example, when systemd started creeping in. Was it the fault of the virtuozzo devs that systemd didn't work with VZ from day one or the fault of the OS maintainer for not thinking about the VZ user? It was neither or both, but definitely not one. OS devs can't prep for every possible environment, and environment devs can't prep for every possible OS change in the future.
I beat you..
calm down man, don't take everything as an offense. people (me too) obviously just wondered why doing something inside a container should mess up external functions like reinstalling from a template.
everyone gets that the services are not supposed to be upgraded to ubuntu xyz because of the kernel changes and not supposed to run windows and you pointed that out often and clearly, no one is denying that.
yet obviously enough people even around here would not conclude from that, that this also will break basic functions in the control panel (be it solus or not doesn't matter) which they are supposed to recover their unmanaged service from in case of any incident.
if that is something that can happen in your setup then it still may not have been clear enough despite all writing, shouting and screaming...
"trying to upgrade to this and that inside your container will break external controls and leave you with an unusable service not recoverable by yourself" might have been more direct then.
a constructive commet at least especially "trying to upgrade to this and that inside your container will break external controls and leave you with an unusable service not recoverable by yourself" might have been more direct then"
but you must to know this :
i sell this offers only in Let where i always advert about this. You will not see this offers in others forums , so is special for let and is specified about this.
i am calm , compared with Antony ...
We can't see the ticket details, need to log in. Can you post your username and password?
Username: sisters
password: 123456
Don't be so hard on him! He's just a guy with a couple of ovh dedis and xen on them. And, of course, with awful lots of experience with ovz. Really lots of it. And we're talking the big kind of lots here. As you have seen.
Oh, and he doesn't believe in BS. So, better don't try any tricks on him ... like stories about 2.6 based ovz not liking a fine upgrade to ubuntu 16.
Honestly, he's saner at the moment.
To be fair, @AnthonySmith has a point, but he is being an enormous dick about it. For whatever reason, @cociu gets by with things that would kill Ant's complete client base, but because he's so cheap, people flock to him, and the water just flows off his back. However, the digs do not.
I fear diving into this discussion but @AnthonySmith was calm AF from the start.
Also, you can always use Google Translate and type is simple grammar and it will give better results and perhaps people will understand your "frustration".
http://lmgtfy.com/?q=Google+Translate+Romanian+to+English
Good that you resolved OP's problem & you have written 999999999999 times that you are busy, so don't bother replying in this thread now, it will only add to the drama. Chillax!
< /peace>
Moral of this thread is pick kvm/xen if you want ubuntu 16.04.