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wholesaleinternet.net
princeshoko
Member
in Reviews
Do these guys come here?
After 6 months of hosting, perfect hosting I might add. My visa changed and when I put in the new info they flagged it and wont allow my invoice to be paid till they get photos of my ID and passport. HAHA. Thats not standard practice in america.
Their billing person said its like when your asked for your ID when giving visa at a store.
Bull Sh*t. I dotn give my id at a store either. It's the whole point of having visa as a payment source.
And you'd think being a client for this many months and all I did was add the same card number with a different exp date and CVV that they would look and say sorry and fix the issue and approve my card.
And they wont take phone calls. Pretty dang stupid.
Comments
Or does anyone have a dedicated server I'm happy to jump providers if this is how they are going to be.
16Gb Ram
2x L5420 @ 2.50GHz (8C/8T)
2TB HDD
1Gbit Port: 33TB Transfer
You dont trust the with your ID why should they trust you on their network?
Presumably because he's an existing customer that has had service on their network for half a year without incident or abuse reports?
Pehaos because i been a client for 6 months with no issue. Oh yea thanks hzr. Most indeed. And i try to call but they say they provide nobhelp by phone. Looks like i need a new provider by end of tomorrow. Ill be happy to give my money to someone else.
And alsogenji. Just because someone says something is policy doesnt make it right or legal. Its actually aginst visa policy for them to request id. Go to visa read yourself.
Only people who see my id are cops. And people serving me booze.
What are you hiding?
Ego?
And your budget is...?
Im paying $20 but ill pay more if needed. Will be transfering all data from them to new.
I genuinely wish you good luck finding something at this budget. But hey, this is LET... It is likely you will find a provider here that can offer you a server at this budget.
IF you ever want to pay big bucks ($150~$160) for a Single E5-26xx / 33 TB / w/ DDoS mitigation, hit me up
And? Any provider can ask for ID when they like no matter how far in. Changing Credit card details is perfectly fine for asking for ID.
I am more concerned that this guy runs a hosting company himself. He does very little to protect himself if he disagrees with WSI's actions.
From my knowledge is it not illegal to ASK to see you ID. You are not legally obliged to show them but they aren't legally obliged to provide you services.
Trust goes both ways. Remember that in LET, remember that in server hosting and remember that in life.
Admittedly maybe it's just me, but I would be personally very annoyed if I had to update an expiring card or something and have been a customer for a while - there are some places I've used for 5+ years without a single abuse report.
It would piss me off to have to waste time moving all of my stuff off on short notice, finding service elsewhere, and all of that.
It would piss me off even more if they asked for it to be submitted as an unencrypted attachment or something as opposed to using a service like Jumio.
You don't have to show the full ID. You can block parts out like the numbers etc.
Actually no - Visa allows merchants to ask for I.D., though it normally can't be a condition of acceptance. However, Visa makes an exception if a payment is flagged for being unusual or suspicious during authorization.
BUT - these are effectively just guidelines that Visa tries to portray as hard rules because they don't care about merchant's chargeback liability and want customers to have the best experience.
Anyways, due to chargeback risk, it's very common practice for hosts to request I.D. Normally you can obfuscate sensitive details (e.g., ID number, DOB, etc.) but it's not illegal and they won't lose their ability to accept Visa over it.
WholeSaleInternet support probably can't see your card details because it's held by Stripe or some other payment processor - so they probably can't verify you just updated the expiration date.
Found this gem in OP's company TOS:
WSI store card details themselves
That doesn't mean their support staff can see the details, though. Hopefully not.
Was it an expired card or a new card provider? If it was an expired card just being updated I would tell them to do one if they asked for ID, especially if I was a customer 6+ months.
If it is a new card then perhaps I might be more perceptive due to fraud issues.
But overall, nope, if a provider does not trust me after that amount of time to update my payment method to ensure they keep getting paid I would not stay.
Of course each situation is different, I have never had the issue.
So a single anal reverse cowgirl pic is setting me back $800? HARD PASS
First thing that came into my mind: "Who the fuck is 'Purple Penguin'?"
...you should google it. It's fun!
Are you assuming their gender/number of body parts/transplants?
You've got me thinking about hot shemales again, you bastard.
Genji. Yup they have a right to refuee service to anyone
jigga and lee. wholesale in one of their responces shiws they can see my card. Its the same card number only the exp date and 3digit code changed and they want to be doiches and say im trying to comit fraud.
Its all good. Just the trouble of new server and moving files. Ill also report them to visa about what they are asking.
Perhaps ill gonto my bank with my copys of their emails and let them know i been doing buisness here for 6 months and they should put a hold on and a chargeback on all my payments to them for the past half year and investigate my payments because wholesale says they suspect it to be fraud.
>
WOAH FUCK OFF RIGHT THERE PAL
I was 50/50 on you for a bit but you can go and fuck off. Why charge back 6 months of service THAT THEY PROVIDED. Why?
You are scum and need to fuck off. That is down right shocking. People work hard here and they give you the service, new card added and they want ID proof to link the card to you account and you don't like it and wanna chargeback 6 months? You sir are pure scum.
That is coming from someone in the north of england. Pure scum.
What the fuck is wrong with you?
Hold your horses there. You're getting into chargeback fraud territory.
And now I love you again.
No i didnt say i was gonna chargeback. I said i was going to have it held and investigated for chargeback for fraud on their words. They said it was fraud. So lets find out.
When there is no fraud found they keep their money.
They have great service, amazing in fact couldnt say anything more happy i am as a client of the service.
But horrid customer service. They wanted a ohoto so I sent them one. They wont like it.
Im done with them.
Don't bother signing up for my host - I'll cancel/refund the order without warning and report you to FraudRecord if I see you in my system.
Please provide proof where the called it fraud? It is fraud PREVENTION measures. Card changes to old accounts regardless of if its an expire update do need to be checked in my opinion.
Their practise was standard and fine. You do not need to go ahead do anything but either send ID or fuck off.
What wrongdoing have they committed? They are well in their right to ASK for ID. You do NOT HAVE to give them it.
$200 please.