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Not terrible. Check the SMART stats, if nothing wrong you're fine for a while.
Worked for me, they send you a text with a confirmation code (6 digit number if I remember right). Try E.123 format for the phone number, maybe.
Sorry, technical guys use metaphores (sic) too:
https://en.wikipedia.org/wiki/Bathtub_curve
Those are solid drives but that's a lot of hours. Check SMART stats, set up raid-1, and be ready to rebuild if something happens, I'd say. They're not likely to replace unless there's actual SMART errors.
Actually I was wondering the other way, what's the point of throwing new hardware into special deals :-P
Who knows, probably loads going spare perhaps? That does seem weird
an HDD die, they change it (for the customer that leases the server before you); the server is still an older generation and can end up in a sale.
My result is:
Model Family: Seagate Constellation ES.3
9 Power_On_Hours 0x0032 088 088 --- Old_age Always - 10843
Yes I think that's what happened with my Hetzner i7. It had one almost new drive and one old and almost-failing one. So I think the earlier customer had an actual disk failure, migrated to a new server, they replaced the failed disk and sold it to me with the replacement disk and the remaining very old disk. The very old disk was getting worse according to SMART, so I got them to replace it, giving me 2 almost new drives which have been working good for around 1.5 years now.
My 2 Online drives are Constellation with around 20k hours iirc.
Seems like the average HDD age is 10-20k in this sale mine are both at about 16k.
Meh. Didn't miss much.
in few servers i got HDD's with 55-60k hours.... deckstar
Anyone with a 2x2TB LT DEALS 1701.1 should hope their drives don't fail. I didn't have any issues getting a replacement for the drive with 668 reallocated sectors (it had failed the long SMART test), but it was replace with a 1TB disk.
That isn't what you paid for? Are you following up?
Did you pay for a 1TB? If not, I'd complain.
It's described as 2x1TB, but was delivered with 2x2TB (as happened to several others on here.) I have pointed it out in the ticket, as 1x1TB + 1x2TB isn't ideal.
That makes more sense they read your spec sheet I suspect. Still it should of been a 2TB if that's what it originally came with. Sneakily trying to backtrack on some of these excess drives.
so maybe they should be replace the cpu too, as the cpu delivered is better than announced.
Good to know, thanks.
You still can setup a software RAID 1 of 1TB and you'll have a second TB with no RAID.
Could be worse (= no 2TB HDD at all).
Just curious, how old was the 1TB HDD they gave you?
The last reply was about an hour ago saying that the ticket had been escalated.
Roughly the same age. 10000 hours iirc.
Nice, keep us updated
Good luck mate!
You really want them to swap out the remaining 2tb drive for a 1tb?
I'm interested too.
Obviously not.
Then you might have heard the saying "let sleeping dogs lie".
How they deal with it well be a valuable lesson in how good their customer service is.
nm
Their answer for my question about this is:
"Hello,
What do you mean ?
Your server has 2x2TB hard drives, there is no way to replace them by 1 TB drives.
Best regards,
Mehdi M.
Technical Assistance Online.net"
What was the question? Hopefully they didn't think you wanted to change your drives to 1TB ones. It's a very online way of understanding things.
Anyway I understand that the server is delivered with 2x2TB HDD, so in case of failure of one Drive Online.net should replace with 2TB drive and not with 1TB. I believe that a company can't downgrade a server without the consentment of their customers.
LOL.
They must provide the server to you as advertised on the website and according to the specs you saw and agreed to when you paid. Nothing else.
Another answer from they:
"Hello,
Yes I confirm, there was an error if it is, carefull on the forum because all person don't understand the raid :-(
But I confirm we will replace by the same 2Tb.
There is not guaranteed bandwidth on speciel offers and we allow until 200mbps on this offer.
Regards
Vincent R."
To be honest, support's english is way better, so I say fake as f00ck