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I can confirm that the domain is unrelated to the merchant. Claiming that the email address could be changed—only for that not to be the case—is unforgivable. I should have just used Gmail to sign up.

Currently, they are ignoring all inquiries while holding my money. I have already initiated a formal merchant non-delivery dispute with Alipay's cross-border payment compliance team.

This merchant's website also can't open properly! Prompt: This deployment is temporarily paused!

Why have I been submitting tickets to Ravnix for almost 4 months! Ravnix merchant customer service has not responded at all! I only remembered this today when I cleaned up the disconnected server; oth

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I don't know what this merchant do everyday, people has lots of tickets need to be solved and lots of refunds , but no one seems to receive answers from them and they seems to be ghosting us.

no refund, are you really like people said a bad merchant? i used to trust you!!!

The merchant was very responsive, kudos!

* Alipay 95188 dispute → rejected, "contact the merchant yourself"

Why haven't I received a reply from the merchant?

@simo explained that the payment is currently being held by an intermediary between the payment processor and my bank, and that it should be released in around 30 days. However, my bank is telling me

I have already paid the bill of 0.54 via Alipay; why does it still show as unpaid? Merchant order number: payatt_3TogdiEJO806x02j0fVUnEFU